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Voice-over recording not working on Premiere Pro V.231

New Here ,
Jan 23, 2023 Jan 23, 2023

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Hi everyone, 
So I've been recording my voice over's with no issue in Premiere Pro.... until now. It suddenly stopped working... it gives me the countdown and seems to be recording but when I stop it, there's no audio file on the timeline. Any clues on why this might be? I'm already checked System Preferences, Audio Hardware in Premiere's Preferences- both with computer audio and with an external microphone and nothing works. After reading forums for hours I decided to post in here in case anyone can help me... 
Very frustrating. 
Thanks in advanced everyone! 

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Audio , Error or problem , Performance

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Adobe Employee ,
Jan 23, 2023 Jan 23, 2023

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Hi Silvia,

Sorry! Did the mic work in the past? What kind of mic? How is it connected? Let us know. 

 

Thanks,
Kevin

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New Here ,
Nov 05, 2023 Nov 05, 2023

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The Yeti Blue Stereo mic works on 2022 Premiere Pro and all other applications on my mac book pro. It doesn't work in the 2023 Beta version of the Premier Pro.  I have to open up 2022 PP and record, export, and import audio tracks as a work around.  This is a serious inconvenience and glitch.  All of the updates and bugs in Premiere Pro are making me want to get Final Cut Pro.

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Adobe Employee ,
Nov 05, 2023 Nov 05, 2023

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Hi @Mark25458521ktr1,

Sorry about that. Have you tried it in v. 24.0? Let us know if works there for you.

 

Thanks,
Kevin

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New Here ,
Nov 07, 2023 Nov 07, 2023

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Hi Kevin, I'm using v. 24.10.  My mic works on the 2022 non-beta version and on my mac.  The audio input for PP 24.10 shows my Yeti as the input but it won't record audio.  I have to open the 2022 version of PP, record the audio track, export it as an mp4, import it into v 24.10 and then it plays.  This is rediculous.

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Adobe Employee ,
Nov 08, 2023 Nov 08, 2023

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HI @Mark25458521ktr1,

Would you like me to move your question to the Beta forum?

 

Thanks,
Kevin

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New Here ,
Mar 28, 2023 Mar 28, 2023

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I'm having the same issue. Did you ever find a solution?

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Community Expert ,
Mar 28, 2023 Mar 28, 2023

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Did the mic work in the past? What kind of mic? How is it connected?

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Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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Same problem here.  Voice-over record sudden stopped recording sound but leaves a clip,  I've tried everything including the very latest update.  No luck.  Veryfrustrating. On the audio mix panel, the record button doesn't work either.

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Adobe Employee ,
Nov 16, 2023 Nov 16, 2023

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Hi @diana cf84411544,

Let me know which version of Premiere Pro you are working with, the OS, and info about the computer you are using.

 

Thanks,
Kevin

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Community Beginner ,
Nov 17, 2023 Nov 17, 2023

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Hi Kevin,
I’m using Adobe Premiere Pro 24.0.3 (Build 2) and working on a MacBook Pro, 15 inch 2018, macOS Sonoma 14.1.1 (23B81)
Hope this is what you need to solve the mystery!
Thanks so much for contacting me.
All best,
Diana

Sent from my iPad

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Adobe Employee ,
Nov 17, 2023 Nov 17, 2023

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Hi @diana cf84411544,

Can you check System Settings > Sound and see if it is set up correctly for "input." Also look at Premiere > System Settings > Audio Hardware to see if that is also matching the input device in the system settings. I hope that helps.

 

Thanks,
Kevin

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Community Beginner ,
Nov 19, 2023 Nov 19, 2023

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Thanks for the follow up. In System Settings, Sound, it is set to Input, MacBook Pro Microphone built-in, volume in the middle. In Adobe Premiere under Audio Hardware, the setting is for Default Input, MacBook Pro Microphone.
Against my better judgment, I’ve tried all kinds of other settings and combination with no luck. I don’t know why it stopped working. I’ve recorded voice-over successfully until now.
All the best,
Diana

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Adobe Employee ,
Nov 19, 2023 Nov 19, 2023

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You might try resetting preferences, @diana cf84411544. Press Shift at launch. Reset preferences in the reset options dialog box. If that won't work, consider reinstalling the application.

 

Thanks,
Kevin

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Community Beginner ,
Nov 19, 2023 Nov 19, 2023

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Thank you. I’ll try.
All best,
Diana

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Adobe Employee ,
Nov 19, 2023 Nov 19, 2023

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Cool. Good luck. Let us know what happens!

 

Kevin

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Community Beginner ,
Nov 26, 2023 Nov 26, 2023

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Sorry, I haven't tried resetting the application.  I'm in the middle of something and don't want to risk messing it up.

Best, Diana

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Community Beginner ,
Dec 31, 2023 Dec 31, 2023

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Iám having the same issue, can someone let me know whats the resolution...A system restore resolved the issue for me once, but now again it has come back and i have no restore point to go back...

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New Here ,
Apr 19, 2024 Apr 19, 2024

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Yep, Same issues here. All system and Premiere Pro settings have been checked. Mic works fine with all other apps. Just can't record VO in PP. Blank track appears, no input signal at all. Blue Yeti mic, PP 24.3, Mac Studio, OSX Sonoma 14.4.1 and like I said mic works everywhere else. 

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New Here ,
Apr 19, 2024 Apr 19, 2024

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Reset Preferences for PP and still black tracks appear. PP is just not seeing the audio input. 

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New Here ,
Jun 25, 2024 Jun 25, 2024

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Hi I'm having the same issue after updating to 24.05.0 (Build 57). Mic is set correctly in prefs and sys. Record counter runs down, mic levels appear and recording stops and no file appears and there is no track in the timeline. I've reset prefs etc to no avail. Has a solution been found?

Thanks!

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New Here ,
Jul 03, 2024 Jul 03, 2024

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Same issue here!  I know the mic settings are correct.  This is clearly a bug.  How do we get Adobe to respond?

 

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New Here ,
Jul 10, 2024 Jul 10, 2024

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This is happening to me in Premiere 24.2.1.  Mic settings are correct and I am seeing the meters picking up the mic in the VO Record Settings dialogue.   When I hit record and then "record" the audio, I see "Recording" in the Program panel.  then I press Stop and nothing is in the timeline, and no audio file has been created in the Scratch Disk.

I have to do record sessions in 2023 or Audition and then bring that over to the project in 2024.  It's ridiculous.

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New Here ,
Jul 27, 2024 Jul 27, 2024

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same problem Did anyone manage to fix it?

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Community Beginner ,
Jul 27, 2024 Jul 27, 2024

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No,, useless support...

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