Waveform has lines in it...?

[Skweel]

Hello - my waveform in premiere has lines running through it? Never have expierenced this before. Audio sounds good. Also exports sound good. Looks normal in Audition.

[Jeff Bugbee]

What do you mean by lines running through it? The lighter area is your current selection, and the blue line is your current time indicator.

[Skweel]

here is a more zoomed view.

[Ann Bens]

Bad recording!

[Skweel]

Nope. Have imported multiple audio files, same result.

[Ann Bens]

Can you upload a small wave to test?

Have you rebooted your machine?

[Skweel]

I did try a reboot. How do i upload a audio sample? All audio i have imported has these lines.

[Ann Bens]

Dropbox, wetransfer etc.

[Skweel]

ALL audio files do this. Not sure what uploading a random audio file will show you. Its not the file.

[Averdahl]

I have seen this for some years ago in Premiere Pro and it was due to high sample rate and bit depth of the audio file. If i remeber it was 96Khz/24-bit.

So i would start with checking the sample rate and the bit depth of the audio file/s. 

[Skweel]

That totally makes sense. The strange thing is that it is any and all audio files i import. Is there somewhere in the premiere settings that may need to be changed? I am working with tech support also and they have not figured it out.

[Averdahl]

If you download this short audio clip and un-zip it and import it, how does it look in the Source panel?

The clip: https://1drv.ms/u/s!AtFsQF-l3dqLh5JiSi4rrSDBTLKPJQ?e=VLfPc0

This is how it looks here:

[Skweel]

[Ann Bens]

Might need to adjust audio hardware in the Preferences.

[Skweel]

I have been playing around with settings bt have not cured the problem.

[Averdahl]

I am on a new pc laptop that i just started using

Make sure to download the latest graphic drivers to the computer. Download from the graphic card manufacturers site, iow directly from Nvidia or AMD.

[Averdahl]

It seems like a re-draw issue in the UI.

- Am i right that you are on a Mac?

- Have the tech support suggested to trash the Preferences?

[Skweel]

I wish i was on a Mac! I am on a new pc laptop that i just started using (got it from my IT department). Initially Premiere did not do this.

Tech had me rename my adobe preferences folder to start a new folder, didn't work.