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White Dots Appearing in Imported and Exported Video

New Here ,
Jun 14, 2023 Jun 14, 2023

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Hello! I have searched and tried a few different "solutions" but haven't found anything that works yet.

 

System Setup: Core i7-11700, 16GB Ram, Windows 10 22H2, nVidia T1000 4GB

Source: DJI Mavic Air 2S

Software: Adobe Premiere Pro 2023 23.4.0 (Build 56) & Adobe After Effects 2023 23.4.0 (Build 53), Latest nVidia drivers - R530 U2 (531.41)

 

This only happens with footage from the DJI Mavic Air 2S, footage from my GoPro7 Black and Insta360 One R & RS are fine. I've gone through and searched and only found 2 posts on other sites with the same issue and I've tried all the suggestions from uninstalling/rebooting/reinstalling Premiere Pro and AE, checking video codecs installed, changing to CPU render, converting to ProRes422 before importing, and nothing has fixed it. I get the impression it is something to do with how Adobe reads the Air 2S video compression as the video is fine in VLC, and Adobe is fine with every other camera I have. Also, the location of the white dots changes frame by frame as well.

 

Any thoughts on how to correct this so I can use my Air 2S footage?

 

Screenshot from VLC showing no white dots:

image (10).png

Screenshot from Premiere Pro with white dots:

image (9).png

TOPICS
Error or problem , Export , Import

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Adobe Employee ,
Jun 16, 2023 Jun 16, 2023

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Hi there!

Thank you for the detailed post. It helps. Could you share some sample files with us to test? You can upload them here and share the download link with us: https://helpx.adobe.com/in/creative-cloud/help/share.html

 

Kartika

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New Here ,
Jun 20, 2023 Jun 20, 2023

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I have three copies of the same video:

Raw straight from the drone: https://shared-assets.adobe.com/link/52b46126-5670-4fc3-58d3-d1791efcde90

Unedited but "processed" through Premiere: https://shared-assets.adobe.com/link/a1d612c2-e578-40be-7a35-2b86eb1a80cc

Converted to ProRes 422 then imported and "processed" through Premiere: https://shared-assets.adobe.com/link/9aabe273-6c29-4bc6-60ec-80c96ab56dcb

 

One other thing I noticed when working with this video, is if I try and export it from Premiere using the raw drone video file it comes out very choppy, however if I convert to ProRes422 first, then it comes out smooth. This only happens with the DJI Air 2S video files, the others I tested from Insta360 and GoPro work flawlessly.

 

Thanks,

Mike

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New Here ,
Aug 31, 2023 Aug 31, 2023

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Did you ever resolve? Having this issue now.

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New Here ,
Aug 31, 2023 Aug 31, 2023

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No, this has not been resolved directly in Adobe. I am having to convert all my DJI video in handbreak first before importing it into anything Adobe.

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