White Dots Appearing in Imported and Exported Video

Report · Jun 14, 2023

Hello! I have searched and tried a few different "solutions" but haven't found anything that works yet.

System Setup: Core i7-11700, 16GB Ram, Windows 10 22H2, nVidia T1000 4GB

Source: DJI Mavic Air 2S

Software: Adobe Premiere Pro 2023 23.4.0 (Build 56) & Adobe After Effects 2023 23.4.0 (Build 53), Latest nVidia drivers - R530 U2 (531.41)

This only happens with footage from the DJI Mavic Air 2S, footage from my GoPro7 Black and Insta360 One R & RS are fine. I've gone through and searched and only found 2 posts on other sites with the same issue and I've tried all the suggestions from uninstalling/rebooting/reinstalling Premiere Pro and AE, checking video codecs installed, changing to CPU render, converting to ProRes422 before importing, and nothing has fixed it. I get the impression it is something to do with how Adobe reads the Air 2S video compression as the video is fine in VLC, and Adobe is fine with every other camera I have. Also, the location of the white dots changes frame by frame as well.

Any thoughts on how to correct this so I can use my Air 2S footage?

Screenshot from VLC showing no white dots:

Screenshot from Premiere Pro with white dots:

Report · Jun 16, 2023

Hi there!

Thank you for the detailed post. It helps. Could you share some sample files with us to test? You can upload them here and share the download link with us: https://helpx.adobe.com/in/creative-cloud/help/share.html

Kartika

Report · Jun 20, 2023

I have three copies of the same video:

Raw straight from the drone: https://shared-assets.adobe.com/link/52b46126-5670-4fc3-58d3-d1791efcde90

Unedited but "processed" through Premiere: https://shared-assets.adobe.com/link/a1d612c2-e578-40be-7a35-2b86eb1a80cc

Converted to ProRes 422 then imported and "processed" through Premiere: https://shared-assets.adobe.com/link/9aabe273-6c29-4bc6-60ec-80c96ab56dcb

One other thing I noticed when working with this video, is if I try and export it from Premiere using the raw drone video file it comes out very choppy, however if I convert to ProRes422 first, then it comes out smooth. This only happens with the DJI Air 2S video files, the others I tested from Insta360 and GoPro work flawlessly.

Thanks,

Mike

Report · Aug 31, 2023

Did you ever resolve? Having this issue now.

Report · Aug 31, 2023

No, this has not been resolved directly in Adobe. I am having to convert all my DJI video in handbreak first before importing it into anything Adobe.

Report · Sep 27, 2024

I am also having this issue, however what is strange is that I have a pretty much identical PC in work and at home - though my home one has 64GB Ram and my work one 32GB - I am currently working on footage from a DJI Air 3. I have an additional bug btw where if I export to Apple ProRes no matter what the setting, the video comes out looking like a bad low res nightvision/heatsensitive footage.

Anyway back to the glitches issue, I was working on exact same footage on my work PC yesterday and none of the snowy white glitches appeared, I have brought it home today and now the exact same footage is exhibiting these glitches both in program monitor and upon export to .mxf. Both my machine in work are RTX 3070s, than again, the error occurs even in software rendering. I have had this issue on and off for about a year or so now, and it only ever happens from my DJI footage.