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Participating Frequently
January 11, 2023
Question

Why don't button layouts save or work with Sync Settings?

  • January 11, 2023
  • 24 replies
  • 4218 views

Am I missing something here? I keep building new button layouts beneath the record(program) monitor, but for some reason they keep resetting every time I open up Premier Pro, and sync (upload) doesn't seem to work because when I use a different machine and download, the button layouts are back to reset.

 

thanks

24 replies

New Participant
January 18, 2023

I just installed a new Mac Studio, OS Ventura. When using Premiere, I use the Button Editor to arrange the buttons under the program monitor. I've saved the workspace and synced my settings. If I close Premiere, then reopen, the buttons under the program monitor are reset to factory settings. This never happened my old system. Has anyone experienced this? Is there a fix?

Kevin-Monahan
Community Manager
Community Manager
January 18, 2023

Hey, Greg,

Sorry, there. This is a bug that I'm also seeing. I'll move your post. Be sure to upvote the bug at the top of the page, and on behalf of the community,  I'll advocate for a fix.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Participating Frequently
January 17, 2023

Hi,

 

Every time I relaunch premiere pro now the tool icons that live underneath the program and source monitors reset to the default options. This is quite frustrating because the one I use the most is the proxy toggle (which isn't shown by default) and it looks similar to the compare icon which is shown.

 

It hasn't always behaved like this. Saving the layout doesn't fix it either, it always resets.

 

Any help if there's a workaround would be great, otherwise, can this please be fixed?

 

Thanks,

Harry

 

 

Ann Bens
Community Expert
January 17, 2023

Please post Pr version and build and computer specs.

How do I write a bug report? - Adobe Support Community - 13361863

You are not the first to report this.

See this myself too in beta.

Moving post to BUGS board.

Participating Frequently
January 11, 2023

Running v23.1.0, Mac OS Big Sur 11.6.8 - button layouts don't save - they reset every time I reboot the machine.

Ann Bens
Community Expert
January 11, 2023