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Ferenc Dániel27645514h493
Participant
November 8, 2024
Answered

Zooming on Timeline jumping in Premiere Pro on MAC

  • November 8, 2024
  • 7 replies
  • 1621 views

When I try to zoom in on individual clips in the timeline using Alt + Mouse Scroll, the zoom behavior is erratic. The zoom jumps around, often zooming in completely on the timeline. I am using a Logitech MX 3 mouse.

However, when I use the side scroll wheel of the mouse, the zoom works as expected with no issues.

I’m confident that the issue is not with the mouse itself, as I’ve tested it with a different mouse and the same problem persists. This issue has been present in previous versions of Premiere Pro as well.

Please let me know if you need additional information.

    This topic has been closed for replies.
    Correct answer Ylber5C61

    Hi,

     

    this solved the problem for me...
    https://community.adobe.com/t5/premiere-pro-discussions/zooming-in-timeline-problem-mac-os-and-logitech-mx-master-3/td-p/12158424

    You need to set the scroll speed within the logitec app for Premiere Pro to the slowest... 

    7 replies

    Ylber5C61
    Ylber5C61
    Participant
    November 29, 2024

    yes.. i do have it and it fixed it

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    November 29, 2024

    Glad to hear that. Thanks for confirming it.

     

    -Sumeet

    Ylber5C61
    Ylber5C61Correct answer
    Participant
    November 28, 2024

    Hi,

     

    this solved the problem for me...
    https://community.adobe.com/t5/premiere-pro-discussions/zooming-in-timeline-problem-mac-os-and-logitech-mx-master-3/td-p/12158424

    You need to set the scroll speed within the logitec app for Premiere Pro to the slowest... 

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    November 29, 2024

    Thanks for the suggestions, Ylbsi. Ferenc Dániel27645514h493, if you have the Logitech app installed, can you confirm if setting the scroll speed fixes the issue for you?

     

    -Sumeet

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    November 12, 2024

    HI @Ferenc Dániel27645514h493 - Do you have Logitech software installed that is interacting with Premiere Pro?  

    "my mouse has a side scroller too, thats working good."

    What is the difference between your middle scroll whell and your side scroll?

    F
    Ferenc Dániel27645514h493Author
    Participant
    November 12, 2024

    Hello,

    just to be clear, if I am using the middle scroll on my mouse its jumping, even if i am using Cmd+scroll for panning or option+scroll for zooming.

    my mouse has a side scroller too, thats working good.

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    November 11, 2024

    Hi @Ferenc Dániel27645514h493 - Just to confirm you are selecting Command + Mouse Scroll correct? Can you try navigating to your preferences under Timeline and set Timeline Playback Auto-Scrolling to "No Scroll" and let us know if that helps your issue?

    F
    Ferenc Dániel27645514h493Author
    Participant
    November 8, 2024

    Hello @Rach McIntire,
    thank you for your fast respond, here are the informations:

    Issue - Zooming on Timeline jumping in Premiere Pro on MAC
    Adobe Premiere Pro version number: v25.0 but also in every updates in v24.0

    System Info: CPU, GPU, RAM, HD:

    CPU: Apple M1 chip
    8-core CPU with 4 performance cores and 4 efficiency cores

    8-core GPU

    16-core Neural Engine

    RAM: 8gb

    Hard Drive (and, if external, how the drive is connected: USB 3, Thunderbolt, NAS, etc.).

    512GB SSD
    Mouse: Logitech MX Master 3 

    Video format: XAVC-I 4:2:2 10-bit and 4:2:0 8-bit

    Workflow details: It happens on every sequence all the time.

    Steps to reproduce - Open Premiere pro, create new project, create new sequence, try to zoom in to the timeline. Also when try to move with scroll furhter or backwards in timeline, starts normally but suddenly jumps on totally zoomed in the timeline. Where i can see frames of a clip.

    Expected result - Smooth zoom in, smooth scroll

    Actual result - jumping zoom and scroll.

    R
    Community Manager
    Rach McIntireCommunity Manager
    Community Manager
    November 8, 2024

    Hi @Ferenc Dániel27645514h493 ,

    Thanks for submitting your bug report. We do need a few more details to try to help with the issue. Please see; How do I write a bug report?

    Sorry for the frustration and thanks for reaching out.

    Best,
    Rach

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