Linking media losing in and out points

Feb 13, 2020

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I have been experiencing problems over the past couple of days with Premiere projects losing the in and out points to all the clips on the timeline when I relink media. This makes all my sequences unusable. I have made sure to have the Align Timecode and Preserve interpret footage settings checked when linking. At first I thought it might be a change in compatibility with BRAW Studio but it does not happen to every clip and it does not happen to one singular video format. I have this problem on every file type I have tried; R3D, BRAW and CRAW. I have also had this problem on three separate PCs. I can export using Encoder directly with no problems but as soon as I open in Premiere I get the same problem. What’s changed? Has the latest update changed some settings somewhere? Any help gratefully received.

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Linking media losing in and out points

Feb 13, 2020

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I have been experiencing problems over the past couple of days with Premiere projects losing the in and out points to all the clips on the timeline when I relink media. This makes all my sequences unusable. I have made sure to have the Align Timecode and Preserve interpret footage settings checked when linking. At first I thought it might be a change in compatibility with BRAW Studio but it does not happen to every clip and it does not happen to one singular video format. I have this problem on every file type I have tried; R3D, BRAW and CRAW. I have also had this problem on three separate PCs. I can export using Encoder directly with no problems but as soon as I open in Premiere I get the same problem. What’s changed? Has the latest update changed some settings somewhere? Any help gratefully received.

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Error or problem, Import

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Feb 13, 2020 1
Adobe Employee ,
Feb 13, 2020

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PeterD,

Can you test with a new project?

 

Thanks,
Kevin

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Feb 13, 2020 0
Feb 13, 2020

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Hi Peter,

Yes if I creat a new project set a bunch of in and outs then make media offline - relink and the ins and outs are lost even without closing the application.

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Feb 13, 2020 0
Mar 19, 2020

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Hey Kevin. This is really becoming a major problem for me. I've had to retime my timeline cuts three times now because I work off of an SSD and will eject it and plug it back in frequently. Can this please please PLEASE be fixed soon? 

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Mar 19, 2020 0
Nov 20, 2020

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Did you find a solution?

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Nov 20, 2020 0
Participant ,
Mar 12, 2020

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Hello, 

 

It seems that Premiere Pro has this bug since 14.0 version. 

See this uservoice we created to ask them to correct this problem, you can upvote and this will give more weight !

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/39708745-cc-2020-timeline-c...

Also we made an article about this : https://autokroma.com/blog/Premiere-Pro-Timeline-Shift-First-Frame-After-Moving-Project-Relinking

Best,

Nicolas from Autorkoma

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Mar 12, 2020 1
May 29, 2020

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Hi. I figured out the problem. It's Hard Drive Drive letters. So if you working on the project, and the drive you working on is Drive E: , wherever you move your footage to, the drive has to be E: as well. Usually drive letters change if you are using an External Drive, so this will cause this bug. So just change the Drive letter untill you get to the one that works. I've had this problem twice and this is how I fixed it on both occasions. 

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May 29, 2020 0
Nov 20, 2020

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How do you change the letter of the drive?

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Nov 20, 2020 0
Participant ,
Nov 20, 2020

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After digging we found that it was happening when relinking footages when the media path changed.
So we implemented a tool to relocate your project footages easily available in the BRAW Studio Panel. 
Here is an article for more information : https://www.autokroma.com/blog/Premiere-Pro-Timeline-Shift-First-Frame-After-Moving-Project-Relinkin...
Best,
Nicolas from Autokroma

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Nov 20, 2020 0
Nov 20, 2020

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When I relink the media, it shifts to the first frame. So I tried using the Automatic Tool in the BRAW Studio Panel but it doesn't say there are any issues. Please help!

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Nov 20, 2020 0
Nov 20, 2020

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Using the 2019 version didn't fix it either.

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Nov 20, 2020 0
Participant ,
Nov 20, 2020

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Hello Jake, please follow the steps of the article !

When using our tool, you should just open an empty project, and select the project before any shift ! It will not correct a project already shifted, it will prevent the shift to happen.

 

Also, the media files which have the shift should not be present at their initial path. 

If you want more support you can contact us directly and explain us your situation more in details : https://www.autokroma.com/contact

Best,

Nicolas from Autokroma 

 

 

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Nov 20, 2020 0
Nov 20, 2020

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The project doesn't have any shifted clips. They only shift once I relink the media (which I haven't done yet). All the proxies are edited, it's when I reconnect the full sized media the shift happens. Everytime the shift happens I close the project without saving. 

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Nov 20, 2020 0
Nov 20, 2020

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Did you ever find a solution? I'm having the same issue and it's driving me insane.

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Nov 20, 2020 0