Tesla M10 Support

[chrish80494984]

Hi everyone

We are testing a Tesla M10 card with a view to offer vGPU/GPU Passthrough in a Citrix based environment (running XenServer)

Unfortunately within Adobe Premiere Pro and After Effects CC 2017 I am unable to change the setting in Project Settings from "Mercury Playback Engine Software Only" as the option is greyed out.

GPU Sniffer gives the following output:

C:\Program Files\Adobe\Adobe Premiere Pro CC 2017>GPUSniffer.exe

--- OpenGL Info ---

Vendor: NVIDIA Corporation

Renderer: Tesla M10/PCIe/SSE2

OpenGL Version: 2.1.2 NVIDIA 369.95 21.21.13.6995

GLSL Version: 1.20 NVIDIA via Cg compiler

Monitors: 1

Monitor 0 properties -

   Size: (0, 0, 1280, 720)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

--- GPU Computation Info ---

Did not find any devices that support GPU computation.

The system requirements page does not list the new Tesla M10 or the M60 cards only the older Tesla K10 card.

https://helpx.adobe.com/premiere-pro/system-requirements.html#AdobePremiereProCC2017systemrequiremen...

We are running the latest drivers from NVidia.

NVIDIA Control Panel Settings show "CUDA - GPU's" as "Tesla M10" selected in both "Global Settings" and "Program Settings" specifically for Adobe Premiere Pro and After Effects.

CUDA-Z  runs without issues on the VM and shows

Searching the forums suggests amending the "cuda_supported_cards.txt" file but this file is not present as far as I can tell in Adobe CC 2017. Regardless I have tried creating this file and adding a line for Tesla M10 but with no luck.

Could anyone please advise?

Kind regards,

Chris

[the_ray]

We are looking at the exact same issue. Have you ever found a solution? You can manually create the cuda_supported_cards.txt file but for as far as I can see it still does not work (unfortunately).

Maybe someone from Adobe or NVidia can shed some light on the issue?