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1

ucrtbase.dll Issues anyone have a Fix for this. Please help Cant launch Premiere

Community Beginner ,
Dec 23, 2017 Dec 23, 2017

Spoke with adobe support and they said not their problem its a windows Visual issue.  Anyone have a solution to this was working fine yesterday now wont get past the loading in screen.

Faulting application name: Adobe Premiere Pro.exe, version: 12.0.0.224, time stamp: 0x59d4c660

Faulting module name: ucrtbase.dll, version: 10.0.15063.674, time stamp: 0x8ac9f9d4

Exception code: 0xc0000409

Fault offset: 0x000000000007350e

Faulting process id: 0x33e8

Faulting application start time: 0x01d37c0f446fd4e0

Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Adobe Premiere Pro.exe

Faulting module path: C:\WINDOWS\System32\ucrtbase.dll

Report Id: 468fa311-8ad9-4e0e-a766-4544deec5491

Faulting package full name:

Faulting package-relative application ID:

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correct answers 1 Correct answer

Community Beginner , Jan 17, 2018 Jan 17, 2018

We found it to be a issue with the computer I'm using the DLLS are on a protected network that when i wasn't connected to my work network premiere couldn't access it. Now as long as I'm VPNed into my work network it will work. 

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Community Expert ,
Dec 23, 2017 Dec 23, 2017
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Community Beginner ,
Dec 23, 2017 Dec 23, 2017

I will try these solutions thank you will update this thread if any of them work

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Community Beginner ,
Dec 23, 2017 Dec 23, 2017

Solutions we have already tried. 

     Restarted System

     Uninstalled Premiere and preferences and Reinstalled

     Contacted Adobe support

     Photoshop guys had some of the same issues but none of the fixes translated to Premiere

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Contributor ,
Dec 29, 2017 Dec 29, 2017

Hi there!

The URCTBASE.DLL is the dynamic link library file associated with Microsoft Visual C++ redistributable package.

Please try these steps:

1. Try to repair all the Visual C++ files in control panel - program and features

2. Try to run Microsoft Visual Studio to repair all the C++ DLL files

3. Restart Machine

4. If that doesn't work then try repair all the Visual C++ files then clean install Adobe applications.

If all this doesn't help, please contact Microsoft to get the windows dll repair.

Hope this help!

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New Here ,
Apr 20, 2018 Apr 20, 2018

Really good !

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Contributor ,
Jan 04, 2018 Jan 04, 2018

Hi, still waiting for update, any step worked?

Cheers

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Community Beginner ,
Jan 17, 2018 Jan 17, 2018

We found it to be a issue with the computer I'm using the DLLS are on a protected network that when i wasn't connected to my work network premiere couldn't access it. Now as long as I'm VPNed into my work network it will work. 

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New Here ,
Jan 30, 2024 Jan 30, 2024

How did you solve this problem because I think I have the same error on another software. Thanks

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New Here ,
Nov 13, 2018 Nov 13, 2018

Estou com mesmo problema. Nada resolvido ainda.

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Contributor ,
Nov 29, 2018 Nov 29, 2018

Again this is the correct solution:

Vanessa Ferreira (to xX3xecutionerXx) 11 months ago

Hi there!

The URCTBASE.DLL is the dynamic link library file associated with Microsoft Visual C++ redistributable package.

Please try these steps:

1. Try to repair all the Visual C++ files in control panel - program and features

2. Try to run Microsoft Visual Studio to repair all the C++ DLL files

3. Restart Machine

4. If that doesn't work then try repair all the Visual C++ files then clean install Adobe applications.

If all this doesn't help, please contact Microsoft to get the windows dll repair.

Hope this help!

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New Here ,
Nov 29, 2018 Nov 29, 2018

Problema resolvido com a instalação do sistema, do Windows.

Melhor jeito, sem quebrar a cabeça.

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New Here ,
Feb 03, 2020 Feb 03, 2020

This a common error occurs when you try running program or game and to run them the file ucrtbase.dll is missing. There is a different solution to the error as it occurs due to different reasons. It is one of the DLL file associated with Microsoft Visual C++ and to fix ucrtbase.dll try below 3-steps:

  1. Restart Your Computer
  2. Install ucrtbase.dll to program folder
  3. Update/Rollback your driver 
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New Here ,
Oct 10, 2023 Oct 10, 2023

Same problem. VC redist reinstalled, soft reinstalled/
win10pro latest/
And same behavior with Corel 24.3.1.576.

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New Here ,
Dec 15, 2024 Dec 15, 2024
LATEST

In my experience I have detected the problem ucrtbase.dll crash mainly in Corel all versions including the 2024 produced by the LG monitor driver, for example LM 600p 31.5 (LG FULL HD.inf) inches, it was a headache, there is nothing documented about this, I do not recommend installing the monitor drivers.

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