All Dropdown Content Lost After Upgrading to RH15

Report · Nov 16, 2016

I have upgraded from RoboHelp 9 to RoboHelp 15, and in the process, I have lost ALL content from ALL expandable dropdowns. Where once there used to be text and images in those dropdowns (expandable in the chm output), now after the upgrade there is nothing left. In my RoboHelp project, all dropdown text editor boxes are now empty. How do I restore the content in the dropdowns? Please help.

Thank you,

Gabriela

Report · Nov 16, 2016

Hi there

Perhaps try clicking the Tools tab followed by Update DHTML and see if things improve.

Cheers... Rick

Report · Nov 17, 2016

Rick, thanks for the suggestion. I have followed these steps, but my project's dropdown content has not been restored.

Gabriela

Report · Nov 17, 2016

Sorry to hear that. Have you tried Peter's suggestion? If so, does that resolve things?

What about creating a new topic and adding a drop-down? Same issue or does a new topic work?

If you are still kind of stuck after trying Peter's suggestion, please consider sharing all the HTML code of one topic with the issue. Just go to HTML view and copy all the text you see (pressing Ctrl+A usually does this nicely) then paste it into the forum post here. That way we could copy it from here and paste into a topic to examine.

Cheers... Rick

Report · Nov 17, 2016

Hi Rick,

The project does allow me to add new dropdowns (however, given that my project is comprised of a very high number of topics, rewriting the content for all the popups would be humanly impossible).

Here is an instance of lost dropdown content:

:

Below is a sample of the HTML code for a topic:

<?xml version="1.0" encoding="utf-8" ?>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<head>

<title>Driver Call In Overview</title>

</head>

<body>

<?rh-placeholder type="header" ?>

<img src="../../_ref/images/TMW_Trimble-01.gif"

alt="" style="border: none;" width="112"

height="56" border="0" />

<h1>Driver Call In</h1>

<h2>Program Overview</h2>

The Driver Call In program offers dispatch information on a per Driver

basis. This allows your dispatchers to manage dispatch-related Driver

information such as Driver Hours, Driver Position, free-form Notes and

the remaining hours in a Driver's Cycle. You can also reposition Drivers

and change Trip status in the Driver Call-In program. The Trip Grid displayed

in the Driver Call-In program is shared with the <a href="../dispatch/index.htm">Dispatch

program</a>, so changes made in either program will affect the other.

<span

style="font-weight: normal;"><img src="../../images/notes.gif" alt=""

style="border: none;" width="25"

height="25" border="0" />The

Driver Call-In program has added support for more than one Mobile device

per resource, so that DCALL.EXE mirrors the 'Load Offer' functionality

in the Dispatch and City Dispatch programs.

<h4 style="font-style: normal;"><a href="tm_DCALL.htm"><img src="../../_ref/images/81CONTROLSntkh.gif"

alt="" style="border: none;"

width="24"

height="24"

border="0" />Need

to know how?</a></h4>

<h4>Where Is It?</h4>

To open the Driver Call-In program click:

Start <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

title="images/TM4WIN00090000.gif" width="10" height="10"

border="0" /> Programs <img src="../../images/TM4WIN00090000.gif"

alt="images/TM4WIN00090000.gif"

title="images/TM4WIN00090000.gif"

width="10" height="10" border="0" />

TruckMate <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

title="images/TM4WIN00090000.gif" width="10" height="10"

border="0" /> Dispatch <img src="../../images/TM4WIN00090000.gif"

alt="images/TM4WIN00090000.gif"

title="images/TM4WIN00090000.gif"

width="10" height="10" border="0" />

Intermodal <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

title="images/TM4WIN00090000.gif" width="10" height="10"

border="0" /> Driver Call-In

<a href="../../_ref/tm_basics/imaging_over.htm" title="Document Imaging"><img

src="../../_ref/images/81CONTROLSdocumentImagingHelp.gif" alt="" style="border: none;"

width="48" height="48" border="0" /></a> <a href="../../_ref/tm_basics/kybd.htm#07_DCall"

title="Keyboard Short-Cuts"><img

src="../../_ref/images/81CONTROLSkeyboardShortsHelp.gif" alt="" style="border: none;"

width="48" height="48" border="0" /></a>

<h2>Program Details</h2>

<img src="../images/81DCALLmain1.gif" alt="" style="border: none;" width="806"

height="598" border="0" />

The program screen offers controls and information in the following

areas: Driver and Power Unit selection, Dispatch information, Driver information,

and Messaging information.

<h3>Menu Bar / Toolbar</h3>

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a20" ?>File Menu<?rh-dropspot_end ?>

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a1" ?>Multi-Company

Menu<?rh-dropspot_end ?>

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a25" ?>Navigate Menu<?rh-dropspot_end ?>

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a26" ?>Tools Menu<?rh-dropspot_end ?>

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a28" ?>Window Menu<?rh-dropspot_end ?>

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a27" ?>Help Menu<?rh-dropspot_end ?>

<h3><a name="00Header<bc=5"></a><a name="00Header<bc=23"></a><a name="00Header<bc=41"></a><a

name="00Header"></a>Header Information</h3>

Unit ID

You can display records in the Driver Call In program by selecting a

Power Unit ID in this field or a Driver ID in the Driver ID field below.

If you look up a Driver by entering a Power Unit ID, the Driver that is

currently assigned to any active legs as the Power Unit will be displayed.

If the Power Unit is not assigned to any active legs, the Driver that

is displayed in the 'Last Driver 1' field in the <a href="../dispatch/dispatch_resources.htm#02_03_PUnitTab">Dispatch

program > Power Unit Tab</a> will be displayed. You must click the

<img src="../images/81DCALLpopulateInfoButton.gif" alt="" style="border: none;"

width="20" height="19" border="0" /> button to the

right of the Driver ID field to display the record. Click the search button

for a search form.

<img src="../../images/notes.gif"

alt="" style="border: none;"

width="25" height="25"

border="0" /> You can

navigate between Power Units using the <Alt><Left

arrow> and <Alt><Right

arrow> hot key combination.

Driver ID

Use this field to select a Driver. Click on the search button to the

right of the field to select a Driver code. After you have selected the

code, click the <img src="../images/81DCALLpopulateInfoButton.gif"

alt="" style="border: none;" width="20" height="19"

border="0" /> button to retrieve the

selected Driver's record, which will be displayed in the Grid to the right.

Driver codes are configured in the <a href="../../profile/driver/driver_over.htm">Driver

Profiles program</a>. Drivers will not be available for selection unless

the 'Show In Dispatch' box on the <a href="../../profile/driver/driver_over.htm#02detl">Detail

Tab</a> of the Driver Profile program is checked.

<img src="../../images/notes.gif"

alt="" style="border: none;"

width="25" height="25"

border="0" /> You can

navigate between Drivers using the <Alt><Left

arrow> and <Alt><Right

arrow> hot key combination.

<h4 class="HeadingCM" style="margin-left: 52px;">Context Menu</h4>

While in the Header section, you can right-click

either the 'Unit ID' or '<span

style="font-weight: bold;">Driver ID' field to access some

Resource Filters, which are pulled from the Dispatch program's Filter

Setup page (the 'Driver' and 'Power Unit' Tabs, specifically). For more

information on creating Dispatch Filters, see the <a href="../dispatch/tm_dispatchprogram_adv.htm#filtersetup">Dispatch

User Manual > Filter Setup</a> section.

<h4 style="margin-left: 52px;">Header Grid</h4>

The fields that appear in this Grid are dependant

on which Resource you populate information from the Header fields ('Unit

ID' or 'Driver ID'). There are specific fields that will appear in the

Grid depending on which Resource you are working with:

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a32" ?>Driver

Grid<?rh-dropspot_end ?>

<h3>Dispatch Information</h3>

<h4 style="margin-left: 52px;">Trip Summary</h4>

<a name="02stat<bc=16"></a><a

name="02stat<bc=34"></a><a name="02stat<bc=52"></a><a name="02stat"></a>Trip

Status

If the selected Driver is currently assigned

to a Trip, the Trip will display in the <a href="#01trip">Trips Assigned

Grid</a>. You can change the Trip status by clicking on this button, or

by double clicking on the Trip Number in the Grid. The fields at the top

of the <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a3" ?>Trip

Status Change window<?rh-dropspot_end ?> will pre-populate depending

on the equipment and details of the Trip. The fields on the bottom of

the form are where you will update the Trip Status.

<a name="13repo<bc=15"></a><a

name="13repo<bc=33"></a><a name="13repo<bc=51"></a><a name="13repo"></a>Reposition

The Reposition function is used to move a

Driver or piece of equipment from their Current Location to a new location.

For example, …if you wish to reposition a Driver or equipment without assigning them

to a Trip with a freight bill, you can use the Reposition option, which

opens the <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a4" ?>Trip

status change and equipment repositioning window<?rh-dropspot_end ?>.

<h4 style="margin-left: 52px;"><a name="01trip<bc=17"></a><a

name="01trip<bc=35"></a><a name="01trip<bc=53"></a><a name="01trip"></a>Trips

Assigned</h4>

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a2" ?><span

class="glosstext" style="font-weight: bold;">Trips Assigned Grid<?rh-dropspot_end ?>

will display all Trips assigned to the Driver who is currently selected.

Most of the details here will pre-populate based on the Freight Bill information

of the Trip, but some of the fields in the Trips Assigned Grid can be

used to enter leg and Trip information or invoke menu functions. Use your

Context Menu to view more options.

<h4 class="HeadingCM" style="margin-left: 116px;">Context

Menu</h4>

Trip

View

The

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a14" ?>Trip View window<?rh-dropspot_end ?>

displays a form that provides exhaustive information about a Trip. The

Trip View is organized in a hierarchy:

Print

Load Card

Selecting

this option brings up the Report Selection dialog box where you can select

the recommended report of 'LOADCARD.RPT' or scroll to a report of your

choosing.

Expert

Fuel Optimization

Selecting

this option will display the <a href="../../xtra/idsc/IDSC_overv.htm#Expert_Fuel_Opt">Expert

Fuel Optimization window</a>,

which allows the Driver Call In program to connect to the IDSC Fuel Expert

Server and receive a list of fuel stops and route.

Attach / Open Related

Files

Selecting this option will open the <a href="../../_ref/tm_basics/program_control.htm#Attach_Open">Attach

/ Open Related Files window</a>.

<h4 style="margin-left: 52px;"><a name="Freight_Bills_Assigned" id="Freight_Bills_Assigned"></a>Freight

Bills Assigned Grid</h4>

If the user has set the <a href="../../util/configexplorer/cfgexp_dispatch.htm#dcall">Application

Configurator program > DCALL.EXE</a> >

'Show Freight Bills' option to

'True', an additional section (pane) will appear at the bottom of the

Driver Call-In program window. This pane will show all Freight Bills that

are on Trips assigned to the selected Driver. It will show the top section

of CServ right here in Driver Call-in. This will, in effect, populate

much of the information from the Customer Service program > Header

section directly within the Driver Call-In program, for ease of viewing.

<h3>Driver Information</h3>

<h4 style="margin-left: 52px;"><a name="03posi<bc=13"></a><a name="03posi<bc=31"></a><a

name="03posi<bc=49"></a><a name="03posi"></a>Position Tab</h4>

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a5" ?><span

class="glosstext" style="font-weight: bold;">Position Tab<?rh-dropspot_end ?>

is used to display a history of the selected Driver's geographical position.

You may manually enter a position for a Driver. Position updates occur

when status changes are assigned to Trips in the <a href="../dispatch/index.htm">Dispatch

program</a>, in the Driver Call In program, and by messages sent through

the Mobile Dispatch module. Driver positions are also updated by incoming

mobile dispatch messages.

<img src="../../images/warning_4.gif"

alt="" style="border: none;"

width="16" height="16"

border="0" />Warning:

if the entry made here is the most recent position entry, the Driver's

current zone will be updated, but no Trip will be created to account for

the movement

<h4 style="margin-left: 52px;"><a name="04hist<bc=14"></a><a name="04hist<bc=32"></a><a

name="04hist<bc=50"></a><a name="04hist"></a>Status Tab</h4>

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a6" ?><span

class="glosstext" style="font-weight: bold;">Status Tab<?rh-dropspot_end ?>

gives a breakdown of the changes in the selected Driver's Status history.

You can use this Tab to quickly see the various Trips that brought a Driver

to his / her current Zone Code.

<h4 style="margin-left: 52px;"><a name="05hour<bc=7"></a><a name="05hour<bc=25"></a><a

name="05hour<bc=43"></a><a name="05hour"></a>Hours Tab</h4>

Driver on-duty hours can be recorded on the

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a7" ?>Hours

Tab<?rh-dropspot_end ?>. Information entered here will update the

summary on the <a href="#06cycl">Cycle Tab</a>, as well as update the

various Driver Cycle Duty Hour fields ('Can 7', 'Can 8', 'Can 14', 'US

7', etc.) on the <a href="../dispatch/dispatch_resources.htm#02_01_DriversTab">Dispatch

program > Drivers Tab</a>. Entries will display based on the number

of days specified in the <a href="#03posi">Position Tab</a> >

'Previous Days' field.

<h4 style="margin-left: 52px;"><a name="06cycl<bc=4"></a><a

name="06cycl<bc=22"></a><a name="06cycl<bc=40"></a><a name="06cycl"></a>Cycle

Tab</h4>

On the <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a8" ?><span

class="glosstext" style="font-weight: bold;">Cycle Tab<?rh-dropspot_end ?>

in the Driver Call In program you're able to view Driver Cycle Time Remaining.

<h4 style="margin-left: 52px;"><a name="07hist<bc=6"></a><a

name="07hist<bc=24"></a><a name="07hist<bc=42"></a><a name="07hist"></a>History

Tab</h4>

The information entered on the Hours Tab

is summarized on the Cycle Tab. It shows how many hours are available

for each standard cycle, and the number of remaining hours for the selected

Driver. Remaining hours are based on 60 hours for a seven day cycle, 70

hours for an eight day cycle, or 120 hours for a fourteen day cycle. These

results are summarized on the <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a9" ?><span class="glosstext"

style="font-weight: bold;">History Tab<?rh-dropspot_end ?>.

<h4 style="margin-left: 52px;"><a name="08note<bc=12"></a><a name="08note<bc=30"></a><a

name="08note<bc=48"></a><a name="08note"></a>Notes Tab</h4>

You can enter free-form Driver notes on the

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a10" ?>Notes

Tab<?rh-dropspot_end ?>. These are only visible on this Tab and

are not used elsewhere in the system.

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a11" ?><span

class="glosstext" style="font-weight: bold;">Last Trip Tab<?rh-dropspot_end ?>

allows you to view details regarding the selected Driver's last Trip.

This Tab is for informational purposes only, as you cannot modify the

details of a completed Trip or Freight Bill.

<h4 style="margin-left: 52px;"><a name="09mile<bc=11"></a><a name="09mile<bc=29"></a><a

name="09mile<bc=47"></a><a name="09mile"></a>Mileage Tab</h4>

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a13" ?><span

class="glosstext" style="font-weight: bold;">Mileage Tab<?rh-dropspot_end ?>

displays a graphical breakdown of the mileage totals accrued by the selected

driver over a range of date periods, including the 'Last 7' days, 'Last

14' days, 'Last 30' days, 'Last 60' days, 'Last 90' days and a 'YTD' (Year

to Date) graph.

<img src="../../images/notes.gif"

alt="" style="border: none;"

width="25"

height="25"

border="0" />

The mileage values are determined by a SUM of those available for the

driver in the LEGSUM table.

<h4 style="margin-left: 52px;">Special Event Tab</h4>

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a29" ?><span

class="glosstext">Special Event Tab<?rh-dropspot_end ?> displays

a grid containing Special Events information for the selected Driver.

<h2><a name="Messaging<bc=8"></a><a name="Messaging<bc=26"></a><a

name="Messaging<bc=44"></a> <a name="Messaging" id="Messaging"></a>Messaging

Functions</h2>

<h3>Overview</h3>

Messages sent from the TruckMate system (using the <a href="../dispatch/index.htm">Dispatch

program</a> or Driver Call In program) to remote devices are called '<span

style="font-weight: bold;">Forward' messages. Messages sent

from Drivers (via the Mobile Communications equipment in the Power Units)

are called 'Return Messages'.

F

In the main Driver Call In screen, the '<span

style="font-weight: bold;">F' button allows the User to access

the <a href="#10fwdm">Forward Messages</a> form. The <?rh-dropspot_start

class="dropspot" href="javascript:TextPopup(this)" id="a15" ?><span

class="glosstext" style="font-weight: bold;">Browse / Create Forward

Messages window<?rh-dropspot_end ?> will display, where you select

the Driver, Power Unit, or group to whom you want to send or view forward

messages. Remote devices are assigned to Power Units in the <a href="../../mc/cfgcomm/cfgcomm_over.htm">Mobile

Device Maintenance program</a>.

R

In the main Driver Call In screen, selecting

the 'R' button in the 'Return

Messages (All Drivers)' section will allow the User access to the <a href="#11retm">Return

Messages</a> form. The Unread Return Message window will display any messages

that have recently been received by TruckMate from your Drivers/Power

Units.

All Message View

Selecting the 'All

Message View' button will open the <a href="#12allm">All Message

View</a> window of the Driver Call In program.

Driver <Driver Name>

Selecting the 'Driver

<Driver Name>' button will open the <a href="#12_2_Return">All

Message View > Return Message Tab</a> with only the messages sent from

the selected Driver displayed.

<h3><a name="10fwdm<bc=9"></a><a name="10fwdm<bc=27"></a><a name="10fwdm<bc=45"></a><a

name="10fwdm"></a>Forward Messages</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a16" ?>Forward

Message Tab<?rh-dropspot_end ?> is used to create and view forward

messages for the selected Driver, Power Unit or group. To create a free

form message (rather than a macro), click the Add button on the navigator

bar under the macro / message display area, and enter the text of the

message in the macro / message display area above. When you click the

Post button on the navigator bar, the message will be released to the

<a href="../../mc/commgr/commgr_over.htm">Communication Manager program</a>

for transmission. To send a macro, see the Macro section below. The Summary

section at the top of the screen displays information about the Driver

or the Power Unit's current Trip and location, or the group (depending

on the recipient type selected above).

<h4 class="HeadingCM" style="margin-left: 76px;">Context Menu</h4>

Print

Message

Will

send the message or macro that is currently displayed to the printer that

is configured as the default for the workstation.

Print

Preview

Will

display print preview of the message or macro that is currently displayed.

Click the 'Printer' button to select a printer other than the workstation's

default. The 'OK' button will send message or macro to the selected printer.

Show

Message History

Will

display a form that displays the date and time of the message's status

changes.

<h3><a name="11retm<bc=10"></a><a name="11retm<bc=28"></a><a name="11retm<bc=46"></a><a

name="11retm"></a>Return Messages</h3>

Messages sent from remote devices to the TruckMate system are called

'Return' messages. The Return Messages button will display text in green

that says 'New Messages' if there are unread Return messages from any

Driver. To view unread Return messages, click the button labeled '<span

style="font-weight: bold;">R' in the Return Messages section.

A list of Drivers for whom there are unread messages will be displayed.

Double click to select a Driver, and the <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)" id="a17" ?><span class="glosstext"

style="font-weight: bold;">Return

Messages Tab<?rh-dropspot_end ?> will appear for that Driver.

<span

style="font-weight: normal;"><img src="../../images/notes.gif" alt=""

style="border: none;" width="25"

height="25" border="0" />You

can view all messages, regardless of their direction or status, using

the 'All Message View' function.

<h4 class="HeadingCM" style="margin-left: 76px;">Context Menu</h4>

Print

Message

Will

send the message or macro that is currently displayed to the printer that

is configured as the default for the workstation.

Print

Preview

Will

display print preview of the message or macro that is currently displayed.

Click the 'Printer' button to select a printer other than the workstation's

default. The 'OK' button will send message or macro to the selected printer.

Show

Message History

Will

display a form that displays the date and time of the message's status

changes.

<h3><a name="12allm<bc=1"></a><a name="12allm<bc=19"></a><a name="12allm<bc=37"></a><a

name="12allm"></a>All Message View</h3>

The All Messages View window displays all 'Forward' (from the TruckMate

system to the remote device) and 'Return' (from the remote device to the

TruckMate system) messages based on the message status that you select.

Click on the <a href="#12_1_Forward">Forward</a> <a href="#12_1_Forward">Tab</a>

or <a href="#12_2_Return">Return Tab</a> to view messages of either type.

The contents of the message (Forward or Return) will display in the bottom

left portion of the form.

<h4 style="margin-left: 52px;">Common Functions</h4>

Days to Show

Enter the number of days for which you want

to view messages.

Search History

Clicking the 'Search History' button will

open a window where you may search for Forward / Return Messages (depending

on which Tab you are working with). The search window will allow you to

search by: 'Network', 'Device', and / or 'Macro', and will allow you to

specify the number of 'Days' back you would like to include in the search.

Click the 'Search' button  to generate a list of Messages based on

your chosen criteria.

Sensor Information

This button will only display if you are

viewing a Driver with an installed Omnitracs Device. Shows a history of

SensorTracs readings. SensorTracs is an optional cable that Omnitracs

devices use to gather engine control data such as odometer, fuel and reefer

temperature.

What Happened?

This button will only display if you are

viewing a Driver with an installed Omnitracs Device. Shows the state of

various resources that are associated with the selected message. For instance,

it'll display a few pieces of information for the Driver, Power Unit and

Mobile Communications Device. It'll also show Dispatch information available

at the time the message was processed. The 'What Happened' feature is

basically for digging deeper into a message to see how a message was processed

and what environment it was being processed in.

Location

Is only available for Return messages. This

button will display a form that shows the Power Unit's position at the

time that the message was sent, and the unit's current position.

<h4 style="margin-left: 52px;"><a name="12_1_Forward<bc=2"></a><a name="12_1_Forward<bc=20"></a><a

name="12_1_Forward<bc=38"></a><a name="12_1_Forward"></a>Forward

Messages Tab</h4>

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a18" ?><span

class="glosstext" style="font-weight: bold;">Forward Messages Tab<?rh-dropspot_end ?>

displays messages that have been sent

from the TruckMate system to the Power Unit's Mobile Device.

<h4 class="HeadingCM" style="margin-left: 116px;">Context

Menu</h4>

Cancel

All Late Sent Messages

If a

message has been sent to the communication network but not yet received

by the remote unit, you can use this option to cancel the message. This

option is only available with messages whose status is 'Sent'.

Resend

All Late Sent Messages

If a

message has been sent to the communication network but not yet received

by the remote unit you can use this option to cancel the original message,

and re-generate and re-submit a duplicate to the communication network.

Print

Message

Will

send the contents of the message to the printer that is identified as

the default for the workstation.

Print

Preview

Is used

to preview the message before sending it to a printer. In the preview

form, you have the option to select a different printer than the default.

You can send the message to the selected printer by clicking the 'OK'

button.

Show

Message History

Will

display a form that shows the date and time of the message's status changes.

Send

Forward Message

Will

bring you to the dialog box where you can specify the 'Driver', 'Power

Unit', or 'Mobile Communications Group' that you wish to send the forward

message to. Use the Database Search buttons to pick an associated resource

from your system, then select the green check button to proceed to the

freeform Forward Message window.

<h4 style="margin-left: 52px;"><a name="12_2_Return<bc=3"></a><a name="12_2_Return<bc=21"></a><a

name="12_2_Return<bc=39"></a><a name="12_2_Return"></a>Return Messages

Tab</h4>

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a19" ?><span

class="glosstext" style="font-weight: bold;">Return Messages Tab<?rh-dropspot_end ?>

displays messages that have been received

by TruckMate from the Power Unit's Mobile Device.

<h4 class="HeadingCM" style="margin-left: 116px;"><span

style="font-weight: bold;">Context Menu</h4>

Select All

'NR'

To select all messages of the status '<span

style="font-weight: bold;">NR' (Not Read), use this menu function.

This can be used to change the status of a group of messages to 'Read'.

Select All

'Unowned'

When a message comes in that may not be

addressed to the current user, but access is still desired, these messages

would be referred to as 'not owned'.

Clear Selection

To de-select a group of selected messages,

use this menu function.

Print Message

Will send the contents of the message to

the printer that is identified as the default for the workstation.

Print Preview

Is used to preview the message before sending

it to a printer. In the preview form, you have the option to select a

different printer than the default. You can send the message to the selected

printer by clicking the OK button.

Show Message

History

Will display a form that shows the date

and time of the message's status changes.

Send Forward

Message

Will bring you to the dialog box where you

can specify 'Browse/Create Forward Messages For'.

<h2>Other Functions</h2>

<h3>Keyboard Shortcuts</h3>

The Driver Call In program has numerous functions that can be invoked

by combinations of keystrokes. These were designed to make data entry

faster by replacing mouse usage with keyboard usage. In most cases, as

with all TruckMate programs, the underscoring of a letter in a field label

indicates 'hot keys'. When you see an underlined letter, it means that

you can use the <ALT> key in combination with that letter to invoke

the function. Some 'hot keys', however, cannot be indicated by underscores.

These are listed below:

<li class="p">'<Ctrl><left>'

and '<Ctrl><right><span

style="font-weight: bold;">' are hotkeys for the main navigation

bar.</li>

<li class="p">'<Ctrl><insert>'

(or '<Ctrl><add>')

and '<Ctrl><delete>'

(or '<Ctrl><subtract>')

apply to the position or hours Grid navigation bar (if that Tab is

showing).</li>

<li class="p">'<Ctrl><Enter>'

and '<Ctrl><Esc>'

apply to the position, hours or notes Grid navigation bar (if that

Tab is showing).</li>

<li class="p">Use the Alt key to switch between Tabs ('<Alt>'

= Position, '<Alt><H>'

= Hours, '<Alt><Y>'

= Cycle, '<Alt>'

= History,

'<Alt><N>' = Notes).</li>

</ul>

The previous day's spin edit control on the position Tab determines

which days to show on both the Position Tab and the Hours Tab. There is

now a duplicate control on the hours Tab so that you can see (without

flipping Tabs) the display setting. Changing one automatically changes

the other.

<h3>Mileage Context Menu</h3>

You can access a menu of mileage-related options by clicking the right

mouse button anywhere in the grey area that surrounds the Grids.

<span

style="font-weight: normal;"><img src="../../images/notes.gif" alt=""

style="border: none;" width="25"

height="25" border="0" />The

Driver Call-in program, and <a href="../dispatch/index.htm">Dispatch program</a>

are now configured to use more than one <a href="../../util/mileserv/mileserv_over.htm">Mileage

Server program</a> per database.

Refresh Mileage Settings

If your Mileage Server setup changes, or if the Mileage Server has stopped

running and had to be re-started, right-click on the Mileage button and

select Refresh Mileage Settings to re-connect with the <a href="../../util/mileserv/mileserv_over.htm">Mileage

Server program</a>.

Interactive Mileage

Displays a form where you can manually enter points and perform mileage

lookups. See the <a href="../../util/mileserv/mileserv_over.htm">Mileage

Server program</a> for information about this function.

Maintain Flat Pay

This option is only functional in the Customer Service program.

<h4 style="margin-left: 52px;">Message Checking</h4>

The message checking setup, previously found

in Customer Service, Trip Traces, Dispatch, and Driver Call-in programs

has been moved to the Security Setup program. This gives you greater flexibility

over your message checking functions. Follow the steps found in the 'Security

Tab' of the Security Setup program to set up 'Users' and even, 'Groups'

of users with the same security settings.

<h4 style="margin-left: 52px;">This Program Supports Document Imaging</h4>

To access Document Imaging within a TruckMate

program, place your cursor in the recommended screen area (refer to the

online help topic entitled <a href="../../_ref/tm_basics/imaging_over.htm">Document

Imaging Overview</a> for further information), and select 'View Images'.

Depending on your setup in the <a href="../../profile/code/codes_imaging.htm">Codes

Maintenance program > Imaging Tab</a>, and the program you're currently

in, you'll see prompts that will take you through the rest of the process.

if( typeof( TextPopupInit ) != 'function' ) TextPopupInit = new Function();

TextPopupInit('a20','POPUP411556981');

TextPopupInit('a1','POPUP411554029');

TextPopupInit('a25','POPUP473142472');

TextPopupInit('a26','POPUP473122221');

TextPopupInit('a28','POPUP473138702');

TextPopupInit('a30','POPUP419154974');

TextPopupInit('a27','POPUP473129078');

TextPopupInit('a32','POPUP411408329');

TextPopupInit('a3','POPUP411690873');

TextPopupInit('a4','POPUP471251949');

TextPopupInit('a2','POPUP472975189');

TextPopupInit('a14','POPUP472985121');

TextPopupInit('a5','POPUP411277086');

TextPopupInit('a6','POPUP411289291');

TextPopupInit('a7','POPUP411288429');

TextPopupInit('a24','POPUP419175329');

TextPopupInit('a8','POPUP472599093');

TextPopupInit('a9','POPUP472597737');

TextPopupInit('a10','POPUP472600645');

TextPopupInit('a11','POPUP472611253');

TextPopupInit('a12','POPUP476050727');

TextPopupInit('a13','POPUP472584970');

TextPopupInit('a29','POPUP472600457');

TextPopupInit('a15','POPUP470859440');

TextPopupInit('a16','POPUP470855123');

TextPopupInit('a17','POPUP470852094');

TextPopupInit('a18','POPUP470852951');

TextPopupInit('a23','POPUP506106149');

TextPopupInit('a21','POPUP506083106');

TextPopupInit('a19','POPUP470868563');

TextPopupInit('a22','POPUP506079535');

//]]></script>

</body>

</html>

Report · Nov 17, 2016

Hello again

Appreciate your inclusion of the text I requested.

One thing I know is that when you have a DHTML drop-down, all that content is actually stored inside the topic code. My hope was that it would still be present and there was some odd issue with maybe CSS or an errant character that was preventing it from showing. But in this case it would seem the actual content has indeed been deleted. Bummer

Hopefully you have a backup copy of your project. Assuming you do, I would suggest as a next step to see if you are able to simply import one of the topics and see if things survive the import process.

My gut says that if we experiment enough we may find something simple that is causing a failure. But we won't know for certain until we try.

As Peter suggested, it's best to ensure RoboHelp is fully updated before proceeding.

Cheers... Rick

Report · Nov 17, 2016

Rick, I think we are on the right track. Here's the situation:

I have imported an old topic -- from the 2014 version of my project -- into my current project, and the dropdown content of that specific topic is visible.

The problem is that since 2014, there have been many content changes done to the project, so reverting to that version would mean losing a lot of content. Also, there is no proper version control applied to this project.

What would be the best way for me to retain my current content but enable the dropdowns?

Regarding updating the project: I used Help > Updates, which seems to have applied the update to my project. Is there anything else that I need to do on that front?

Thanks,

Gabriela

Report · Nov 17, 2016

So your only backup is from two years ago? Yikes

I was hoping you had made a backup copy from immediately before upgrading the project.

Note that clicking Help > Updates only updates the RoboHelp application. Once you have updated RoboHelp, you open older projects and the process of opening the older project using the updated RoboHelp causes the project to be updated.

Cheers... Rick

Report · Nov 17, 2016

Thanks, Rick.

In my current project, there are a few topics which have retained dropdown content. I am wondering if -- by comparing a topic that has lost dropdown content (the sample provided in the earlier posting) with one that has retained it (the sample below) -- we could identify what is causing the loss of dropdown content. Any insights would be tremendously apreciated.

Here is a topic that has retained the content in the dropdowns:

<?xml version="1.0" encoding="utf-8" ?>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<head>

<title>eManifest Overview</title>

</head>

<body>

<?rh-script_start ?><script src="../../ehlpdhtm.js" type="text/javascript"

language="JavaScript1.2"></script><?rh-script_end ?>

<?rh-placeholder type="header" ?>

<h1>eManifest</h1>

<h2>Program Overview</h2>

The eManifest program handles the generation and maintenance of electronic

manifests required for EDI and the Canadian Border Protection Agency's

'ACE' US border crossing requirements.

<img

src="../../images/notes.gif" alt="" style="border: none;" width="25"

height="25" border="0" />For some general rules regarding

EDI Transactions and Transaction Sets, as well as some typical usage scenarios

for the eManifest program, see the 'Need to know how?' link below.

<h4 style="font-style: normal;"><a href="tm_emanifest.htm"><img src="../../_ref/images/81CONTROLSntkh.gif"

alt="" style="border: none;" width="24" height="24" border="0" />Need

to know how?</a></h4>

<h4>Where Is It?</h4>

To open the eManifest program click:

Start <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

title="images/TM4WIN00090000.gif" width="10" height="10"

border="0" /> Programs <img src="../../images/TM4WIN00090000.gif"

alt="images/TM4WIN00090000.gif"

title="images/TM4WIN00090000.gif"

width="10" height="10" border="0" />

TruckMate <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

title="images/TM4WIN00090000.gif" width="10" height="10"

border="0" /> EDI <img src="../../images/TM4WIN00090000.gif"

alt="images/TM4WIN00090000.gif"

title="images/TM4WIN00090000.gif"

width="10" height="10" border="0" />

eManifest

<h2>Program Details</h2>

<h3><a name="Menu_Bar<bc=17"></a><a name="Menu_Bar<bc=39"></a><a

name="Menu_Bar<bc=61"></a><a name="Menu_Bar<bc=83"></a><a name="Menu_Bar<bc=105"></a>

<a name="Menu_Bar" id="Menu_Bar"></a>Menu Bar / Toolbar</h3>

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a19" dataid="POPUP444741587" ?><span

class="glosstext">File Menu<?rh-dropspot_end ?>

<?rh-droptext_start class="droptext" id="POPUP444741587" style="display: none;" ?>

Print

Reports

<img src="../../fm/images/80CARDIMPORTprintButton.gif"

alt="" style="border: none;" width="16"

height="16" border="0" /> Selecting

the Print Reports button will bring up the report selection window,

common to many TruckMate applications. Here, you will select a report

file from those available in your system and a Crystal Report will

be generated.

For more information on Report functionality

in TruckMate, see the <a href="../../_ref/tm_basics/_rwr_over.htm">Crystal

Reports Reference</a>.

Exit

<img src="../../util/images/80SQLEXECexitButton.gif"

alt="" style="border: none;" width="16"

height="16" border="0" /> Selecting

this option will close the eManifest program.<?rh-droptext_end ?>

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a18" dataid="POPUP444744794" ?><span

class="glosstext">Multi-Company<?rh-dropspot_end ?>

<?rh-droptext_start class="droptext" id="POPUP444744794" style="display: none;" ?>

For more information on the Multi-Company

options available from the Menu Bar, see the <a href="../../_ref/tm_basics/Multi-Company.htm#Prog_Integration">Multi-Company

documentation</a>.<?rh-droptext_end ?>

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a20" dataid="POPUP496340166" ?><span

class="glosstext">Navigate Menu<?rh-dropspot_end ?>

<?rh-droptext_start class="droptext" id="POPUP496340166" style="display: none;" ?>

The Navigate Menu contains the standard

TruckMate Navigation Bar, used to browse your Database records, as

well as the following options:

Find

<img src="../../util/images/80CONFIGEXPLORERfindButton.gif"

alt="" style="border: none;" width="17"

height="15" border="0" /> Click

this button to search for a specific manifest record using a variety

of criteria.<?rh-droptext_end ?>

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a21" dataid="POPUP496357075" ?><span

class="glosstext">Tools Menu<?rh-dropspot_end ?>

<?rh-droptext_start class="droptext" id="POPUP496357075" style="display: none;" ?>

TruckMate

Monitor

<img src="../../util/images/80MILESERVtmMonitorButton.gif"

alt="" style="border: none;"

width="16"

height="16"

border="0" />

Click the down arrow next to this

button to access the various functions of the new <a href="../../_ref/tm_basics/truckmate_monitor.htm">TruckMate

Monitor</a>.

Remember

Position / Size

Selecting this option

will maintain the program window position and size upon close. When

the program is re-opened, it will appear the same.

Notes

The Notes option

allows free-format capture of notes on each manifest. These Notes

do not affect the validation status of a manifest.

Defaults

Selecting this option

will open the <a href="#Defaults_Settings_Window">eManifest Defaults

and Settings window</a>, which allows you to configure the program

defaults for a number of eManifest functions.<?rh-droptext_end ?>

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a22" dataid="POPUP496341493" ?><span

class="glosstext">Help Menu<?rh-dropspot_end ?>

<?rh-droptext_start class="droptext" id="POPUP496341493" style="display: none;" ?>

TruckMate

Help

<img src="../../util/images/80MILESERVhelpButton.gif"

alt="" style="border: none;" width="16"

height="16" border="0" /> Selecting

this button will open the eManifest topic in the TruckMate Online

Help file (the page you are currently viewing).

Service

Portal

<img src="../../util/images/80MILESERVservicePortalButton.gif"

alt="" style="border: none;"

width="16"

height="16"

border="0" />

Selecting this button will open

an instance of your default Internet browsing software, with the

<a href="http://truckmate.tmwsystems.com" target="_blank">http://truckmate.tmwsystems.com</a>

login page displayed.

About

<img src="../../util/images/80MILESERVaboutButton.gif"

alt="" style="border: none;" width="16"

height="16" border="0" /> Selecting

this button will open the standard TruckMate 'About' dialogue, which

contains important information about the application you are currently

using, including it's version number (important for support calls).<?rh-droptext_end ?>

<?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a23" dataid="POPUP496348508" ?><span

class="glosstext">Toolbar<?rh-dropspot_end ?>

<?rh-droptext_start class="droptext" id="POPUP496348508" style="display: none;" ?>

Status

Filter

Use this drop-down

menu to filter the manifest records by Status. The available options

are 'Active' records or 'All' records.

User Filter

Use this drop-down

menu to filter the manifest records by the User that entered them.

You may select a specific 'User ID' or select 'All' to view all records.<?rh-droptext_end ?>

<h3><a name="Header<bc=15"></a><a name="Header<bc=37"></a><a name="Header<bc=59"></a><a

name="Header<bc=81"></a><a name="Header<bc=103"></a> <a name="Header"

id="Header"></a>Header</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a7" dataid="POPUP496353807" ?>Header

Section<?rh-dropspot_end ?> allows you to create new Manifest records

while working in the eManifest program, and to view the status of the

Manifest record as it is processed, including a quick summary of any EDI

messages received during its generation / approval process.

<?rh-droptext_start class="droptext" id="POPUP496353807" style="display: none;" ?>

<img src="../images/80EMANheader.gif"

alt="" style="border: none;"

width="898"

height="193"

border="0" />

Manifest Number

This field will automatically populate

when the User selects the '+' button on the TruckMate Navigation Bar

to create a new Manifest record.

Trip Number

When creating a new Manifest record,

the User will first be asked if they would like to create a new Manifest

record from an existing Dispatch Trip.

If the User selects 'Yes'

to this question, this field will populate with the Trip number from

the <a href="../../dispatch/dispatch/index.htm">Dispatch program</a>.

Other fields throughout the eManifest program will automatically populate

based on the Trip information from Dispatch.

If the User selects 'No'

in response to this question, another dialogue will appear prompting

to generate a new Trip number for the Manifest. Selecting 'Yes' at

this dialogue will create a new Trip number in this field and create

a blank Manifest record. Selecting 'No' at this point will cancel

the creation of the Manifest.

Trading Partner

Use the Database search button to choose

a Trading Partner code from those available on your system. Trading

Partner codes are created using the  <a href="../edicommgr/edicommgr_over.htm">EDI

Communication Manager program</a>. <a href="../edicommgr/tm_EDICOMMGR.htm#CreateProfile">Need

to know how?</a>

<img

src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

border="0" /> If you have entered eManifest program Defaults

for the selected Trading Partner on the <a href="#Defaults_A_Tab">Defaults

A Tab</a> or <a href="#Defaults_B_Tab">Defaults B Tab</a>, those defaults

will apply when the User creates entries in the various eManifest

program Tabs.

SCAC Filer

Enter the Standard Carrier Alpha Code

(SCAC) of the Company generating the Manifest. This field has been

added to support Third Party Manifest filing. Most typical Manifests

will have the same value in both this field and the 'SCAC Carrier'

field, but those companies who have their Manifests created by a Third

Party can enter that Third Party's SCAC code here, as this field is

mandatory for proper Manifest Validation.

SCAC Carrier

Enter the Standard Carrier Alpha Code

(SCAC) of the Carrier who will be crossing the border with the shipment

detailed in the Manifest.

Port of Entry

If the Manifest details an international

shipment, use the Database search button to select the Port of Entry

from the Port codes available in your system.

ETA

Double click this field to open the Calendar

Menu. Select the expected time of arrival for the shipment at the

selected Port.

Time Zone

Use the drop-down menu to select the

Time Zone related to the Port that will be receiving the shipment.

Daylight

If Daylight Savings Time is applicable

for the selected Port/ETA/Time Zone, select this flag.

Preferred Manifest

This flag will set the current Manifest

record as a 'Customs Preferred' Manifest.

<h4 style="margin-left: 52px;">EDI Messages</h4>

The EDI Messages section will populate

with data when you begins sending EDI Messages to the Canadian Border

Protection Agency via the <a href="../edicommgr/edicommgr_over.htm">EDI

Communications Manager program</a>.

Last Process Status

This field displays

the latest Status of the currently displayed Manifest record. This

field will update automatically as the Manifest record is taken through

the various steps toward completion. This field cannot be edited.

Inbound Messages

These messages are sent to the CBP by

the <a href="../edicommgr/edicommgr_over.htm">EDI Communications Manager

program</a>.

<li class="p">309

- Customs Manifest: used if sending information on Driver,

PUnit, Trailer and Freight Bill (Shipment and Trip).</li>

<li class="p">353

- Customs Events Advisory Details: used if needing to complete

the transaction to CBP.</li>

<li class="p">358

- Customs Consist Information: used if sending information

just on Driver, PUnit or Trailer (Trip).</li>

</ul>

Return Messages

These messages are received by the Client

from CBP.

<li class="p">350

- Customs Status Information: states a notification from

CBP (can be many different types of notifications: maybe Driver

detained, or your Customs Broker has not filed their paper-work

yet, etc.).</li>

<li class="p">355

- U.S. Customs Acceptance/Rejection: states whether or

not CBP accepted or rejected whatever transaction set was sent

to them.</li>

<li class="p">997

- Functional Acknowledgment: states that CBP received whatever

transaction set was sent to them.</li>

</ul>

<h4 style="margin-left: 52px;">EDI Transaction Set</h4>

Select the radio option that corresponds

to the selected Manifest's message type. The EDI Transaction Set choose

will determine the available options in the 'Transaction Set Purpose'

drop-down menu, as follows:

<li class="p">309

- Shipment & Trip</li>

<li class="p">353

- Manifest Status</li>

<li class="p">358

- Trip Information</li>

</ul>

Transaction Set Purpose

Select the Transaction

Set Purpose code that you wish to use for the selected EDI Transaction

Set. Only certain options will be available depending on the EDI Transaction

Set radio option you have selected:

<li class="p"><span

style="font-weight: bold;">309 - Shipments & Trip:</li>

<li class="p"><span

style="font-weight: bold;">P - Prelim: means you might

be adding another Freight Bill to the Shipment.</li>

<li class="p"><span

style="font-weight: bold;">W - Origin: means you are

submitting everything (Trip and/or Shipment).</li>

<li class="p"><span

style="font-weight: bold;">Y - Amend: means you might

be amending a Freight Bill you already sent (perhaps because

you sent the wrong quantity or something on the Freight Bill

was incorrect and thus needs amendment).</li>

<li class="p"><span

style="font-weight: bold;">3 - Delete: means you want

to delete the Shipment and/or Trip.</li>

</ul></li>

<li class="p"><span

style="font-weight: bold;">353 - Manifest Status:</li>

<li class="p" style="list-style: circle;"><span

style="font-weight: bold;">Z - End:</li>

<li class="p" style="list-style: circle;"><span

style="font-weight: bold;">H - Notify:</li>

<li class="p"><span

style="font-weight: bold;">358 - Trip Information:</li>

<li class="p">b:

means you are just sending the Trip information for the first

time.</li>

<li class="p"><span

style="font-weight: bold;">Y - Amend: means you want

to amend a Driver/Punit/Trailer information (perhaps because

you sent the wrong Driver or wrong plate number and you need

to amend the trip information).</li>

<li class="p"><span

style="font-weight: bold;">3 - Delete: means you want

to delete the Trip information.</li>

</ul></li>

</ul>

Amendment Reason

Code

This drop-down

menu will allow you to select an Manifest Amendment Reason Code.

<img

src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

border="0" /> This field is only available if you have

selected either '309 - Shipments

& Trip' or '358 - Trip

Information' as your EDI Transaction Set and have specified

the 'Y - Amend' option from

the 'Transaction Set Purpose' drop-down menu.

353 In-Bond Code

Use the Database

search button to select a353 Notification Code from those available

in your system.

<img

src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

border="0" /> This field is only available if you have

selected the '353 - Manifest Status'

as your EDI Transaction Set and have chosen the 'H

- Notify' option from the 'Transaction Set Purpose' drop-down

menu.

<h4 style="margin-left: 52px;">Applicable Manifest Details</h4>

Select the radio option that best describes

the details of the Manifest being sent.

<h4 style="margin-left: 52px;">Processing Buttons</h4>

Validate

Select this button to Validate the currently

displayed Manifest. The Manifest record will be changed from 'ENTRY'

status to 'VALIDATED' and the 'Validated' flag next to this button

will be checked.

When you select the Validate button,

the eManifest program will attempt to Validate the Manifest as entered,

and will output a Validation Log to the <a href="#Validation_Notes_Tab">Validation

Notes Tab</a>. If you are having trouble Validating your Manifests,

consult the generated log for any warning messages.

Approve

Select this button to Approve the currently

displayed Manifest. The approve button is only available when working

with Manifests with 'VALIDATED' status.

Submit EDI

Select this button to Submit the currently

displayed Manifest. The Submit EDI button is only available when working

with Manifests with 'APPROVED' status.<?rh-droptext_end ?>

<h3><a name="Manifests_Tab<bc=16"></a><a name="Manifests_Tab<bc=38"></a><a

name="Manifests_Tab<bc=60"></a><a name="Manifests_Tab<bc=82"></a><a

name="Manifests_Tab<bc=104"></a> <a name="Manifests_Tab" id="Manifests_Tab"></a>Manifests

Tab</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a3" dataid="POPUP496364499" ?>Manifests

Tab<?rh-dropspot_end ?> provides a summary of all the Manifests

created by the eManifest program, and provides a Status History for each

manifest record.

<?rh-droptext_start class="droptext" id="POPUP496364499" style="display: none;" ?>

<img src="../images/80EMANmanifestsTab.gif"

alt="" style="border: none;" width="897"

height="274" border="0" />

<h4 style="margin-left: 52px;">Manifest Summary Grid</h4>

The Manifest Summary Grid displays your

Manifest records, depending on the filters currently set. Using the

'Status' and 'User'

Filters available on the eManifest program's <a href="#Menu_Bar">Toolbar</a>,

you can have only certain records display here.

The details listed for each Manifest

are entered using the eManifest program's <a href="#Header">Header

section</a>. You can complete some tasks using the right-click Context

Menu (see below).

<h4 class="HeadingCM" style="margin-left: 92px;">Context Menu</h4>

Flag Manifest as

Complete

Select this option when a currently

Active record has been completed. It will be removed from the Record

Summary Grid and will be viewable only when the Status Filter is set

to 'ALL' or to 'COMPLETE'.

Set Manifest Back

to Active

If the User must

make some changes to a Manifest with the status of 'COMPLETE', selecting

this option will set the Manifest's status to 'REWORK', allowing it

to be modified. Note that to view Manifests with 'COMPLETE' status,

you must configure the Status Filter in the <a href="#Menu_Bar">Toolbar</a>.

<h4 style="margin-left: 52px;">Status Summary Grid</h4>

The Status Summary Grid displays all

of the Status changes that have been applied to the Manifest selected

in the Manifest Summary Grid, as well as some information regarding

when and whom completed the changes. These records are for informational

purposes only, and cannot be edited.<?rh-droptext_end ?>

<h3><a name="Vehicle_Tab<bc=21"></a><a name="Vehicle_Tab<bc=43"></a><a

name="Vehicle_Tab<bc=65"></a><a name="Vehicle_Tab<bc=87"></a><a

name="Vehicle_Tab<bc=109"></a> <a name="Vehicle_Tab" id="Vehicle_Tab"></a>Vehicle

Tab</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a4" dataid="POPUP496349970" ?>Vehicle

Tab<?rh-dropspot_end ?> provides a summary of the Power Unit attached

to the currently selected Manifest record.

<?rh-droptext_start class="droptext" id="POPUP496349970" style="display: none;" ?>

<img src="../images/80EMANvehicleTab.gif"

alt="" style="border: none;" width="897"

height="308" border="0" />

<h4 style="margin-left: 52px;">Vehicle Summary Grid</h4>

The Vehicle Summary Grid lists details

regarding the Power Unit attached to the Manifest displayed in the

eManifest program <a href="#Header">Header section</a>. These values

normally populate automatically when a Manifest record is created

from a Dispatch Trip, but the User has the option of modifying these

detail records using the Tractor Details section below.

<h4 style="margin-left: 52px;">Tractor Details</h4>

The Tractor Details section allows you

to edit the details of the Power Unit(s) attached to the selected

Manifest. If creating a Manifest record from a Dispatch Trip, some

of these fields may be automatically populated based on the Power

Unit's configuration in the <a href="../../profile/punit/punit_over.htm#18CustomsTab">Power

Unit Profiles program > Customs Tab</a>. Editing details regarding

a specific Power Unit in this section will not affect the Power Unit's

standard configuration as detailed on the Power Unit Profiles program

> Customs Tab.

Power Unit

To choose a Power

Unit to attach to the Manifest select the Database search button to

view the Power Units available in your system. Power Unit codes are

created and maintained in the <a href="../../profile/punit/punit_over.htm">Power

Unit Profiles program</a>.

<img

src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

border="0" />  You may, alternatively, enter a Power

Unit code that is not contained in the TruckMate system. The eManifest

program allows the entry of non-TruckMate resources without the need

of adding them into TruckMate.

Type

Use the Database

search button to select an ACE Type value for the selected Power Unit.

Serial #

Enter the Power

Unit's Serial Number in the field provided.

License (Primary)

/ State/Prov / Country

Because a Power

Unit may have different Licenses for various regions, you can enter

up to 4 different License plate numbers and their associated geographic

specifications.

Unit's ACE ID / ID

Type

Enter the Power

Unit's ACE ID in the field provided, then select the ID Type. 'AID'

refers to ACE ID, and 'CNV' refers to a Conveyance ID.

DOT #

Enter the Power

Unit's U.S. Department of Transportation number.

Transponder ID

Enter the Power

Unit's unique Transponder ID.

<h5 style="margin-left: 104px;">Shipment Specific Information</h5>

Bond Liability

Use the Database

search button to select a Bond Type for the selected Manifest. The

Type Codes correspond as follows:

<li class="p"><span

style="font-weight: bold;">A: loaded move. Merchandise

release covered by Carrier's Bond.</li>

<li class="p"><span

style="font-weight: bold;">B: loaded move. Merchandise

release covered by Importer's Bond.</li>

<li class="p"><span

style="font-weight: bold;">C: empty move. Equipment release

covered by Carrier's Bond.</li>

<li class="p"><span

style="font-weight: bold;">D: empty move. Equipment release

covered by Importer's Bond.</li>

</ul>

Seal #1 / Seal #2

/ Seal #3 / Seal #4

Enter the Seal

number attached to the Trailer. You can enter up to 4 unique seals.<?rh-droptext_end ?>

<h3><a name="Equipment_Tab<bc=13"></a><a name="Equipment_Tab<bc=35"></a><a

name="Equipment_Tab<bc=57"></a><a name="Equipment_Tab<bc=79"></a><a

name="Equipment_Tab<bc=101"></a> <a name="Equipment_Tab" id="Equipment_Tab"></a>Equipment

Tab</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a5" dataid="POPUP496356691" ?>Equipment

Tab<?rh-dropspot_end ?> provides a summary of the Trailer attached

to the currently selected Manifest record.

<?rh-droptext_start class="droptext" id="POPUP496356691" style="display: none;" ?>

<img src="../images/80EMANequipmentTab.gif"

alt="" style="border: none;" width="897"

height="299" border="0" />

<h4 style="margin-left: 52px;">Equipment Summary Grid</h4>

The Vehicle Summary Grid lists details

regarding the Trailer(s) attached to the Manifest displayed in the

eManifest program <a href="#Header">Header section</a>. These values

normally populate automatically when a Manifest record is created

from a Dispatch Trip, but the User has the option of modifying these

detail records using the Trailer Details section below.

<h4 style="margin-left: 52px;">Trailer Details</h4>

The Tractor Details section allows you

to edit the details of the Trailer(s) attached to the selected Manifest.

If creating a Manifest record from a Dispatch Trip, some of these

fields may be automatically populated based on the Trailer's configuration

in the <a href="../../profile/trailer/trailer_over.htm#19CustomsTab">Trailer

Profiles program > Customs Tab</a>. Editing details regarding a

specific Trailer in this section will not affect the Trailer's standard

configuration as detailed on the Trailer Profiles program > Customs

Tab.

Unit ID

To choose a Trailer

to attach to the Manifest select the Database search button to view

the Trailers available in your system. Trailer codes are created and

maintained in the <a href="../../profile/trailer/trailer_over.htm">Trailer

Profiles program</a>.

<img

src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

border="0" />  You may, alternatively, enter a Trailer

code that is not contained in the TruckMate system. The eManifest

program allows the entry of non-TruckMate resources without the need

of adding them into TruckMate.

Type

Use the Database

search button to select an ACE Type value for the selected Trailer.

License (Primary)

/ State/Prov / Country

Because a Trailer

may have different Licenses for various regions, you can enter up

to 4 different License plate numbers and their associated geographic

specifications.

Alpha Prefix / Nbr

Enter the Trailer's

Alpha Prefix code and then it's number in the field provided.

Carrier's ACE ID

Enter the associated

Carrier's ACE ID in the field provided.

<h5 style="margin-left: 104px;">Shipment Specific Information</h5>

Bond Liability

Use the Database

search button to select a Bond Type for the selected Manifest. The

Type Codes correspond as follows:

<li class="p"><span

style="font-weight: bold;">A: loaded move. Merchandise

release covered by Carrier's Bond.</li>

<li class="p"><span

style="font-weight: bold;">B: loaded move. Merchandise

release covered by Importer's Bond.</li>

<li class="p"><span

style="font-weight: bold;">C: empty move. Equipment release

covered by Carrier's Bond.</li>

<li class="p"><span

style="font-weight: bold;">D: empty move. Equipment release

covered by Importer's Bond.</li>

</ul>

Seal #1 / Seal #2

/ Seal #3 / Seal #4

Enter the Seal

number attached to the Trailer. You can enter up to 4 unique seals.<?rh-droptext_end ?>

<h3><a name="Crew_Tab<bc=7"></a><a name="Crew_Tab<bc=29"></a><a name="Crew_Tab<bc=51"></a><a

name="Crew_Tab<bc=73"></a><a name="Crew_Tab<bc=95"></a> <a name="Crew_Tab"

id="Crew_Tab"></a>Crew Tab</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a15" dataid="POPUP496355398" ?>Crew

Tab<?rh-dropspot_end ?> allows the User to attach Drivers, Passenger

and general Crew members to the Manifest.

<?rh-droptext_start class="droptext" id="POPUP496355398" style="display: none;" ?>

<img src="../images/80EMANcrewTab.gif"

alt="" style="border: none;" width="893"

height="317" border="0" />

<img

src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

border="0" /> Many of these fields can be set to automatically

populate based on the default settings in the 'Crew' section on the

<a href="#Defaults_A_Tab">Defaults A Tab</a>.

Driver / Crew

Use the Database

search button to select a Driver for the current Shipment and then

assign them 'FAST/ACE' number and an 'Identification Type'. During

the Validation check of the Manifest, the program will verify that

the Driver has at least one of: '5K' (Commercial Drv Lic), or 'PY'

(FAST ID) Identification types.

FAST / ACE

Enter the Driver / Crew member's FAST

/ ACE code in the space provided.

Identification Type

Use the drop-down menu to select the

ACE Code Identification Type.

Name / Birthdate /

Gender / Citizenship

These details should

automatically populate depending on the Driver Code selected. If you

are entering a new Driver, you must fill out these fields as necessary.

<h4 style="margin-left: 52px;">Initial US Destination</h4>

Use these fields to configure the initial

U.S. Destination for the currently displayed Shipment.

Client ID Look-Up

Use the Database

search button to select the Client ID that will be the initial U.S.

destination of the Shipment. Client IDs and their associated details

are maintained in the <a href="../../profile/profile/profile_cust.htm">Customer

& Vendor Profiles program</a>.

Address Information

The Client's address

information will automatically populate based on the Client ID selected.

<h4 style="margin-left: 52px;">Crew Identification</h4>

This section is used to attach other

Crew members to the Manifest record. Use the '+' button on the TruckMate

Naviation Bar and enter their respective details in the provided fields.

Additional Crew members will then display on the Crew Identification

Grid.<?rh-droptext_end ?>

<h3><a name="BOL_Tab<bc=1"></a><a name="BOL_Tab<bc=23"></a><a name="BOL_Tab<bc=45"></a><a

name="BOL_Tab<bc=67"></a><a name="BOL_Tab<bc=89"></a> <a name="BOL_Tab"

id="BOL_Tab"></a>Bill of Lading Tab</h3>

<h4 style="margin-left: 52px;">Bill of Lading Grid</h4>

The Bill of Lading Grid displays any Freight

Bills that are attached to the current Shipment / Manifest. Changes to

the Freight Bill detail records are accomplished on the Bill of Lading

Sub-Tabs, described below. You also have access to two Context Menu options

from this Grid, which allow you to quickly remove Freight Bills from any

Shipments that need amendment.

<h4 class="HeadingCM" style="margin-left: 92px;">Context Menu</h4>

Skip All Bills

Selecting this option will set the 'Skip

Bill' field to 'True' on all Freight Bills in the Bill of Lading Grid,

removing them from the currently displayed Manifest. This is useful when

you are amending a Shipment with multiple Freight Bills on it, but do

not wish to make any modifications to a specific Freight Bill (because

it was correctly submitted the first time).

Clear Skip on All Bills

Selecting this option will change the 'Skip

Bill' field from 'True' back to 'False', including the Freight Bill(s)

in the Manifest.

<h4 style="margin-left: 52px;"><a name="BOL_Item_Summary_Tab<bc=5"></a><a

name="BOL_Item_Summary_Tab<bc=27"></a><a name="BOL_Item_Summary_Tab<bc=49"></a><a

name="BOL_Item_Summary_Tab<bc=71"></a><a name="BOL_Item_Summary_Tab<bc=93"></a>

<a name="BOL_Item_Summary_Tab" id="BOL_Item_Summary_Tab"></a>Item Summary

Tab</h4>

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a6" dataid="POPUP496361272" ?><span

class="glosstext">Item Summary Tab<?rh-dropspot_end ?> shows

the details of the Freight Bill attached to the selected Manifest record

and allows some configuration.

<?rh-droptext_start class="droptext" id="POPUP496361272" style="display: none;" ?>

<img src="../images/80EMANbolItemSummaryTab.gif"

alt="" style="border: none;" width="885"

height="183" border="0" />

<img

src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

border="0" /> Many of these fields can be set to automatically

populate based on the default settings in the 'Bill of Lading' section

on the <a href="#Defaults_A_Tab">Defaults A Tab</a>.

Bill #

This field displays the Freight Bill

number of the Freight Bill currently selected in the Bill of Lading

Grid.

Skip Bill During

Processing

Selecting this

flag will remove the selected Freight Bill Manifest that is sent electronically.

If you have multiple Freight Bills in a Manifest that has been sent,

and not all of them require amending, use this flag to avoid submitting

the same Freight Bill multiple times.

Amendment / Amendment

Type / Amendment Reason Code

If the Freight Bill selected in the

Bill of Lading Grid requires amending/modification, select the 'Amendment'

flag, then use the 'Amendment Type' drop down menu to choose the a

value from the following:

<li class="p">A

- Add a Freight Bill</li>

<li class="p">D

- Delete a previously submitted Freight Bill.</li>

<li class="p">M

- Modify a previously submitted Freight Bill.</li>

</ul></li>

</ol>

Once you have chosen an 'Amendment Type',

you must then select an 'Amendment Reason Code' by selecting the Database

search button and choosing the reason for amendment from the list

of available options in your system.

SCAC / Waybill

These fields displays the SCAC number

used to file the Freight Bill, as well as the Waybill number of the

Freight Bill currently selected in the Bill of Lading Grid.

<img

src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

border="0" /> The 'Waybill' field will default to a blank

field (rather than have it auto-populate with the Freight Bill Number.

This is to ensure that a Dispatcher does not send the eManifest without

updating the Waybill number manually. If a User attempts to send the

eManifest with a blank 'Waybill' field, the eManifest program will

return an error and won't send until they add the waybill number.

BOL

Type

Use the Database search button to select

a Bill of Lading Type from those available on your system. The User

can select from the following Types:

<li class="p">Type

00: Regular Bill.</li>

<li class="p">Type

13: Sec 321 Release.</li>

<li class="p">Type

14: Intangibles.</li>

<li class="p">Type

18: Goods Astray. This type entails several specific requirements.

See the 'Goods Astray' section of the <a href="#BOL_InBond_Tab">In-Bond

Tab</a> for more details.</li>

<li class="p">Type

24: Single Entry Per C4 Line Release.</li>

<li class="p">Type

25: Individual Entry for Multiple C4 Line Releases.</li>

<li class="p">Type

33: Preferred FAST Shipment.</li>

<li class="p">Type

34: Preferred Pre-Arrival Processing System (PAPS) Shipment.</li>

</ul>

Service Code

Use the Database

search button to select the ACE Service Code required for the selected

Freight Bill on this Manifest.

Foreign POL / POL

Type

Use the Database

search button to select the Foreign POL and the drop down menu to

select the POL Type.

Multiple Equipment

Assignment

This flag allows

you to identify the Shipment as having Multiple Equipment assigned

to it. If selected, the applicable Equipment unit must be manually

selected for each Detail record of the Shipment on the <a href="#BOL_Details_Tab">Details

Tab</a>. This

field is useful in a "Two Trailer, One Shipment" scenario.

Single Equipment

Assignment

If the shipment

is to only have a single piece of Equipment associated with it, use

the Database search button to select a Trailer code from your system.

<h4 style="margin-left: 92px;">Shipper</h4>

The Shipper section

will automatically populate based on the Freight Bill information

found in the Freight Bill specified by the 'Bill #' field.

<h4 style="margin-left: 92px;">Consignee</h4>

The

Consignee section will automatically populate based on the Freight

Bill information found in the Freight Bill specified by the 'Bill

#' field.<?rh-droptext_end ?>

<h4 style="margin-left: 52px;"><a name="BOL_InBond_Tab<bc=4"></a><a

name="BOL_InBond_Tab<bc=26"></a><a name="BOL_InBond_Tab<bc=48"></a><a

name="BOL_InBond_Tab<bc=70"></a><a name="BOL_InBond_Tab<bc=92"></a>

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a8" dataid="POPUP496372163" ?><span

class="glosstext">In-Bond Tab<?rh-dropspot_end ?> shows the

details of the Shipment's In-Bond Customs information.

<?rh-droptext_start class="droptext" id="POPUP496372163" style="display: none;" ?>

<img src="../images/80EMANbolInBondTab.gif"

alt="" style="border: none;" width="881"

height="183" border="0" />

<img

src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

border="0" /> Many of these fields can be set to automatically

populate based on the 'Entry Type' selected by configuring defaults

on the <a href="#Defaults_B_Tab">Defaults B Tab</a>.

Entry Type

Use the Database

search button to select the Entry Type of the displayed Manifest.

The Entry Type values correspond as follows:

<li class="p"><span

style="font-weight: bold;">Type 61: Immediate Transportation.</li>

<li class="p"><span

style="font-weight: bold;">Type 62: Transportation Exportation.

This Type is intended for export shipments (the 'Arrival Port'

and the 'U.S. In-Bond Port' cannot be the same). <span style="margin-left: 104px;

font-weight: normal;">Type 62 means the Freight is entering the

U.S. and is intended for departure from the U.S. at another Port.</li>

<li class="p"><span

style="font-weight: bold;">Type 63: Immediate Exportation.

Type 63 is for Immediate Exportation from the Port the Freight

is arriving into the U.S. at.</li>

<li class="p"><span

style="font-weight: bold;">Type 65: Permit to Proceed (Permit

to Transfer). This Type designates local Freight transfers.</li>

</ul>

U.S. In-Bond Port

Use the Database

search button to select the U.S. Port of Entry where the shipment

will clear U.S. Customs.

FDA Monitored Goods

If the displayed

shipment contains Food and Drug Administration monitored goods, select

this flag.

Customs Entry #

Enter the In-Bond

Entry number that was supplied for the shipment by the Canadian Border

Protection agency (CBP) upon entry into the U.S.

In-Bond Control #

Enter the 9-digit

In-Bond Control # supplied by U.S. Customs. If a 9-digit value is

not entered, the eManifest program will generate a warning message

during the Validation process.

FIRMS Code

Enter the FIRMS

location identifier code of the destination arrival/transfer facility.

Customs Returned

Entry #

This field will

display the Customs Returned Entry # provided by a 350 EDI from the

Canadian Border Protection agency. This field is display only and

cannot be modified.

<h4 style="margin-left: 92px;">Goods Astray - Type 18</h4>

If the Manifest is for a Goods Astray

shipment (Type 18), the following special restrictions should be noted:

<li class="p">Must be an In-Bond

Shipment under the Carrier’s own bond.</li>

<li class="p">Must not have left

the Carrier's custody while astray from the U.S.</li>

<li class="p">Freight must return

to the U.S. with 45 days of departing the U.S. (or duties become

payable).</li>

<li class="p">Shipper and Consignee

must both be of U.S. Origin</li>

</ol>

Original Date of

Departure

Double click this

field to select the date of original departure from the U.S. using

a calendar menu. The Freight in the Shipment must return to the U.S.

within 45 days of the date in this field.

Goods did not leave

Carrier custody while astray

This is a required

flag when issuing a Goods Astray shipment. If this flag is not checked,

the Validation process for the Manifest will fail.

<img

src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

border="0" /> These fields will only be available if the

'BOL Type' is set to '<span

style="font-weight: bold;">18' on the <a href="#BOL_Item_Summary_Tab">Item

Summary Tab</a>.

<h4 style="margin-left: 92px;">Transfer to Onward Bonded Carrier</h4>

Carrier SCAC

Enter the SCAC of the Onward Carrier

the In-Bond shipment is expected to be transferred to.

Bonded Carrier ID

Use the drop-down menu to select the

Bonded Carrier's Internal Revenue Services (IRS) Identification code,

then enter the Carrier ID in the provided field.

<h4 style="margin-left: 92px;">For Export From the U.S.</h4>

If the displayed shipment is set to

leave the United States (export), the following fields are required:

Foreign Destination

Port

Use the Database search button to select

a Foreign In-Bond Port Code.

Estimated Departure

Date

Select the calendar icon to chose an

estimated departure date for the export from the U.S.<?rh-droptext_end ?>

<h4 style="margin-left: 52px;"><a name="BOL_Importer_Tab<bc=3"></a><a

name="BOL_Importer_Tab<bc=25"></a><a name="BOL_Importer_Tab<bc=47"></a><a

name="BOL_Importer_Tab<bc=69"></a><a name="BOL_Importer_Tab<bc=91"></a>

<a name="BOL_Importer_Tab" id="BOL_Importer_Tab"></a>Importer / Broker

Tab</h4>

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a12" dataid="POPUP496366709" ?><span

class="glosstext">Importer / Broker Tab<?rh-dropspot_end ?>

allows you to assign an Importer and/or Customs Broker to the current

Manifest.

<?rh-droptext_start class="droptext" id="POPUP496366709" style="display: none;" ?>

<h4 style="margin-left: 52px;"><img src="../images/80EMANimporterBrokerTab.gif"

alt="" style="border: none;" width="881"

height="183" border="0" /></h4>

<h4 style="margin-left: 52px;">Importer</h4>

<img

src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

border="0" /> These fields can be set to automatically

populate based on the configuration settings for the 'Importer' section

in the <a href="#Defaults_A_Tab">Defaults A Tab</a>.

Importer ID

Use the Database

search button to select a Client ID that will be Importing the shipment

detailed by the Manifest. The other detail fields in this section

will automatically populate based on the Client's setup in the <a

href="../../profile/profile/profile_cust.htm">Customer & Vendor

Profiles program</a>.

<h4 style="margin-left: 52px;">Customs Broker</h4>

<img

src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

border="0" /> These fields can be set to automatically

populate based on the configuration settings for the 'Customs Broker'

section in the <a href="#Defaults_B_Tab">Defaults B Tab</a>.

Broker Download

Select this flag

to requests downloads from the Canadian Border Protection (CBP) to

be sent to the Customs Broker.

Filer Code / Filer

Name / Port Code

Enter the Customs

Broker's Filer information and Port Code in the provided fields.<?rh-droptext_end ?>

<h4 style="margin-left: 52px;"><a name="BOL_Details_Tab<bc=2"></a><a

name="BOL_Details_Tab<bc=24"></a><a name="BOL_Details_Tab<bc=46"></a><a

name="BOL_Details_Tab<bc=68"></a><a name="BOL_Details_Tab<bc=90"></a>

<a name="BOL_Details_Tab" id="BOL_Details_Tab"></a>Details Tab</h4>

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a14" dataid="POPUP496344593" ?><span

class="glosstext">Details Tab<?rh-dropspot_end ?> lists specific

information about the kind of goods being shipped on the selected Freight

Bill in the Bill of Lading Grid.

<?rh-droptext_start class="droptext" id="POPUP496344593" style="display: none;" ?>

<img src="../images/80EMANbolDetailsTab.gif"

alt="" style="border: none;" width="881"

height="183" border="0" />

<?rh-droptext_end ?>

<h4 style="margin-left: 52px;"><a name="BOL_RefNum_Tab<bc=6"></a><a

name="BOL_RefNum_Tab<bc=28"></a><a name="BOL_RefNum_Tab<bc=50"></a><a

name="BOL_RefNum_Tab<bc=72"></a><a name="BOL_RefNum_Tab<bc=94"></a>

<a name="BOL_RefNum_Tab" id="BOL_RefNum_Tab"></a>Reference Numbers Tab</h4>

The <?rh-dropspot_start class="dropspot"

href="javascript:TextPopup(this)"

id="a16" dataid="POPUP496364953" ?><span

class="glosstext">Reference Numbers Tab<?rh-dropspot_end ?>

allows the User to attach a variety of specific Reference Numbers required

when sending Shipments to Mexico.

<?rh-droptext_start class="droptext" id="POPUP496364953" style="display: none;" ?>

<img src="../images/80EMANbolReferenceNumbersTab.gif"

alt="" style="border: none;" width="881"

height="182" border="0" />

Use the '+' button at the bottom of

the Reference Grid to create a new record detail line, then use the

options in the 'Reference Number Type' section to add a Reference

entry.

<h4 style="margin-left: 92px;">Reference Number Type</h4>

These fields are used to add records

to the Reference Number Grid. Choose one of the following radio options:

<li class="p">Broker's

Entry Number - BEN:</li>

<li class="p">Foreign

Entry Number (Mexican Pdimento) - FEN:</li>

<li class="p">Shipper's

ID (SID) Number - SI:</li>

</ul>

These values will appear in the 'Ref

Type' column of the Reference Tab Grid.

Number

Once you have chosen

the Reference Number Type, enter the Reference Number here. This value

will be added to the 'Reference Value' column in the Reference Tab

Grid.<?rh-droptext_end ?>

<h3><a name="Shipment_Amendment_Tab<bc=19"></a><a name="Shipment_Amendment_Tab<bc=41"></a><a

name="Shipment_Amendment_Tab<bc=63"></a><a name="Shipment_Amendment_Tab<bc=85"></a><a

name="Shipment_Amendment_Tab<bc=107"></a> <a name="Shipment_Amendment_Tab"

id="Shipment_Amendment_Tab"></a>Shipment

Amendment Control Tab</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a17" dataid="POPUP496372062" ?>Shipment

Amendment Control Tab<?rh-dropspot_end ?> is used to modify ("amend")

a Manifest that has already been submitted. For example, the User may

have already sent a 309W but now wants to add another Freight Bill to

the Manifest, perhaps because of a clerical error. The User will be able

to add the new Freight Bill while skipping the other (already included)

Freight Bill so that it is not send again. The Tab may also be used to

remove and/or edit one of the Freight Bills already submitted as part

of the Manifest.

<?rh-droptext_start class="droptext" id="POPUP496372062" style="display: none;" ?>

<img src="../images/80EMANshipmentAmendmentControlTab.gif"

alt="" style="border: none;" width="893"

height="229" border="0" />

Bill Number

This field displays the Freight Bill

number of the Freight Bill currently selected in the Shipment Amendment

Control Grid.

SCAC / Waybill

These fields displays the SCAC number

used to file the Freight Bill, as well as the Waybill number of the

Freight Bill currently selected in the Shipment Amendment Control

Grid.

Skip Bill During Processing

Selecting this flag will remove the selected

Freight Bill in the Shipment Amendment Control Grid from the Amended

Manifest. If you have multiple Freight Bills in a Manifest that has

been sent, and not all of them require amending, use this flag to

avoid submitting the same Freight Bill multiple times.

Amendment / Amendment

Type / Amendment Reason Code

If the Freight Bill selected in the Shipment

Amendment Control Grid requires amending/modification, select the

'Amendment' flag, then use the 'Amendment Type' drop down menu to

choose the a value from the following:

<li class="p">A

- Add a Freight Bill</li>

<li class="p">D

- Delete a previously submitted Freight Bill.</li>

<li class="p">M

- Modify a previously submitted Freight Bill.</li>

</ul>

Once you have chosen an 'Amendment Type',

you must then select an 'Amendment Reason Code' by selecting the Database

search button and choosing the reason for amendment from the list

of available options in your system.

<h4 style="margin-left: 52px;">Shipment Amendment Control Grid</h4>

This Grid displays all of the Freight

Bills that are attached to the Manifest. You can highlight a specific

Freight Bill in this Grid by selecting one of its fields, and then

use the above fields and options to change the amendment values for

the selected Freight Bill.

Skip All

Select this button

to enable the 'Skip Bill During Processing' flag for all Freight Bills

displayed in the Shipment Amendment Control Grid.

Clear All Skips

Select this button

to remove the 'Skip Bill During Processing' flag from all Freight

Bills displayed in the Shipment Amendment Control Grid.

Clear All Amendments

Selecting this button

will remove any data from the 'Amendment Type' and 'Amendment Code'

fields and reset the 'Amendment' field to 'False' for all Freight

Bills displayed in the Shipment Amendment Control Grid.<?rh-droptext_end ?>

<h3><a name="Hazardous_Materials_Tab<bc=14"></a><a name="Hazardous_Materials_Tab<bc=36"></a><a

name="Hazardous_Materials_Tab<bc=58"></a><a name="Hazardous_Materials_Tab<bc=80"></a><a

name="Hazardous_Materials_Tab<bc=102"></a> <a name="Hazardous_Materials_Tab"

id="Hazardous_Materials_Tab"></a>Hazardous

Materials Tab</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a9" dataid="POPUP496369209" ?>Hazardous

Materials Tab<?rh-dropspot_end ?> details any hazardous or dangerous

materials included on the Freight Bill(s) attached to the displayed Manifest

record. If the Shipment's Freight Bill details in the Customer Service

program are identified as 'HazMat' (Hazardous Materials), the detail record

will automatically be flagged as 'HazMat' in the eManifest program. If

there is a UN HazMat product identification code associated with the Customer

Service Detail record, it will be imported into the eManifest Detail record.

The eManifest program will also accommodate entered UN codes prefixed

with or without the 'UN' code prefix.

<?rh-droptext_start class="droptext" id="POPUP496369209" style="display: none;" ?>

<img src="../images/80EMANhazardousMaterialsTab.gif"

alt="" style="border: none;" width="893"

height="232" border="0" />

<h4 style="margin-left: 52px;">Insurance Information</h4>

The details in the Insurance Information

may automatically populated based on the settings for the selected

Trade Partner on the <a href="#Defaults_B_Tab">Defaults B Tab</a>.

Insurance Company

Enter the name

of the Insurance Company that will be covering the insurance for the

Hazardous Freight Manifest.

Policy #

Enter the Policy

number with the displayed Insurance Company.

Insurance Amount

Enter the total

amount that the Manifest is insured for.

Year Applicable

Enter the year

in which the Insurance Policy is valid for.

<h4 style="margin-left: 52px;">Hazardous Materials Summary Grid</h4>

This Grid lists the Freight Bills included

in the Manifest that contain Dangerous Freight items. The Grid lists

several details, including the Freight's unique 'HAZMAT UN Code' and

other details, including the 'HAZMAT Contact'.

Some of the fields in this Grid will

automatically populate based on the settings on the <a href="#Defaults_B_Tab">Defaults

B Tab</a>. 'UN Codes' and other information regarding Hazardous Freight

materials are maintained in the <a href="../../profile/bulkcodes/bulkcodes_over.htm">Bulk

Codes Maintenance program</a>.<?rh-droptext_end ?>

<h3><a name="Message_Details_Tab<bc=18"></a><a name="Message_Details_Tab<bc=40"></a><a

name="Message_Details_Tab<bc=62"></a><a name="Message_Details_Tab<bc=84"></a><a

name="Message_Details_Tab<bc=106"></a> <a name="Message_Details_Tab"

id="Message_Details_Tab"></a>Message

Details Tab</h3>

The Message Details Tab provides expanded details about the inbound

and outbound EDI transactions and pertinent analyses of CBP codes used

in transaction sets and expanded interpretations.

<h2><a name="Defaults_Settings_Window" id="Defaults_Settings_Window"></a>Defaults

and Settings Window</h2>

<h3><a name="Defaults_A_Tab<bc=9"></a><a name="Defaults_A_Tab<bc=31"></a><a

name="Defaults_A_Tab<bc=53"></a><a name="Defaults_A_Tab<bc=75"></a><a

name="Defaults_A_Tab<bc=97"></a> <a name="Defaults_A_Tab" id="Defaults_A_Tab"></a>Defaults

A Tab</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a1" dataid="POPUP439874787" ?>Defaults

A Tab<?rh-dropspot_end ?> contains several configurable options

for various sections of the eManifest program.

<?rh-droptext_start class="droptext" id="POPUP439874787" style="display: none;" ?>

<img src="../images/80EMANdefaultsWindowDefaultsATab.gif"

alt="" style="border: none;" width="675"

height="473" border="0" />

<h4 style="margin-left: 52px;">Manifest Header</h4>

If you would like to setup defaults that

will apply to the <a href="#Header">Header section</a> of the eManifest

program, enter details in this section.

Trading Partner

Use the database search button to select

a Trading Partner. The default options you setup on this Tab will

be applied when the Trading Partner you select here is used for a

Manifest.

Filer SCAC

Enter the SCAC

of the company that is going to be generating the Manifest.

Carrier SCAC

Enter the SCAC

of the Carrier that is going to cross the border with your shipment.

Point of Entry

Use the database

search button to select a default Port of Entry for the Manifest.

Time Zone

Use the drop-down

menu to select a default Time Zone.

Daylight Savings

Applicable

If flagged here,

the 'Daylight Savings' flag

in the <a href="#Header">Header section</a> will be checked by default

when this Trading Partner is added to a Manifest.

Preferred Manifest

If flagged

here, the 'Preferred Manifest'

flag in the <a href="#Header">Header section</a> will be checked by

default when this Trading Partner is added to a Manifest.

Insurance Company

/ Policy # / Amt / Year

Enter the default

Insurance Company and Policy information for the displayed Trading

Partner. When this Trading Partner is attached to a Manifest, these

values will automatically populate into the <a href="#Hazardous_Materials_Tab">Hazardous

Materials Tab</a>.

<h4 style="margin-left: 52px;">Auto Refresh</h4>

The Auto Refresh section controls the

global refresh behavior for the eManifest program.

Auto Refresh / Frequency

If you would like

the eManifest program grids to refresh while the program is being

used, select this flag, then enter an integer value (in seconds) into

the 'Frequency' field to determine

the interval between automatic refreshes. The Auto-Refresh behaviour

is only applicable when the <a href="#Manifests_Tab">Manifests Tab</a>

or <a href="#Message_Details_Tab">Message Details Tab</a> is visible.

When working with

the eManifest program on a local machine, the following shortcuts

are available:

<li class="p"><span

style="font-weight: bold;"><Ctrl><R>: toggles

refresh on/off.</li>

<li class="p">Double-click

the 'Auto Refresh' label

(bottom right corner of Summary Tab and Messages Details Tab)

toggles refresh on/off.</li>

<li class="p"><span

style="font-weight: bold;"><Ctrl>: when

auto refresh on, increases the number of seconds interval between

each refresh.</li>

<li class="p"><span

style="font-weight: bold;"><Ctrl><D>: when

auto refresh on, decreases the number of seconds interval between

each refresh.</li>

</ul>

<h4 style="margin-left: 52px;">Codes Validation</h4>

These options allow you to verify if

the system codes used in the Manifest are accurate during the Validation

check:

None

No Codes validation.

Warning

When exceptions are found, eManifest

will return a warning and continue with validation.

Fail

When exceptions

are found, eManifest will return an error and validation will fail.

<h4 style="margin-left: 52px;">Bill of Lading</h4>

These options setup defaults for use

with the <a href="#BOL_Item_Summary_Tab">Bill of Lading Tab > Item

Summary Tab</a> when entering new records.

These options setup defaults for use

with the <a href="#Crew_Tab">Crew Tab</a> when entering new records.

<h4 style="margin-left: 52px;">Importer</h4>

These options setup defaults for use

with the <a href="#BOL_Importer_Tab">Bill of Lading Tab > Importer

/ Broker Tab</a> when entering new records.<?rh-droptext_end ?>

<h3><a name="Defaults_B_Tab<bc=10"></a><a name="Defaults_B_Tab<bc=32"></a><a

name="Defaults_B_Tab<bc=54"></a><a name="Defaults_B_Tab<bc=76"></a><a

name="Defaults_B_Tab<bc=98"></a> <a name="Defaults_B_Tab" id="Defaults_B_Tab"></a>Defaults

B Tab</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a2" dataid="POPUP439895551" ?>Defaults

B Tab<?rh-dropspot_end ?> contains several configurable options

for various sections of the eManifest program.

<?rh-droptext_start class="droptext" id="POPUP439895551" style="display: none;" ?>

<img src="../images/80EMANdefaultsWindowDefaultsBTab.gif"

alt="" style="border: none;" width="675"

height="473" border="0" />

The settings in this section control

the default configuration for the <a href="#BOL_InBond_Tab">Bill of

Lading > In-Bond Tab</a>. Any values entered here will become the

default values and will be automatically entered into the Bill of

Lading > In-Bond Tab when new Manifests are being created.

<h4 style="margin-left: 52px;">Hazardous Materials</h4>

The settings in this section control

the default configuration for the <a href="#Hazardous_Materials_Tab">Hazardous

Materials Tab</a>. Any values entered here will become the default

values and will be automatically entered into the Hazardous Materials

Tab when new Manifests are being created.

<h4 style="margin-left: 52px;">Customs Brokers</h4>

The settings in this section control

the default configuration for the <a href="#BOL_Importer_Tab">Bill

of Lading > Importer / Broker Tab</a>. Any values entered here

will become the default values and will be automatically entered into

the Bill of Lading > Importer / Broker Tab when new Manifests are

being created.

The top area of the Customs Brokers section

sets up a global default for the eManifest program. If you would instead

like to setup default Customs Brokers for individual Clients, use

the Customs Brokers and Client Relationships Grid.

Broker Download

Select this flag

to have the 'Broker Download' flag on the <a href="#BOL_Importer_Tab"

style="font-weight: normal;">Bill

of Lading > Importer / Broker Tab</a> automatically select when

entering a Manifest record. When selected, this flag requests information

downloads from the Canadian Border Protection (CBP) agency to be sent

to the Customs Broker.

Filer Code / Filer

Name / Filer Port

Enter the Customs Broker information

for the selected Client. Some of these fields may automatically populate

based on the chosen 'Vendor ID'. These defaults will apply to the

'Customs Broker' section of the <a href="#BOL_Importer_Tab">Bill of

Lading > Importer / Broker Tab</a>.

<h5 style="margin-left: 104px;">Customs Brokers and Client Relationships

Grid</h5>

This Grid allows you to configure specific

Custom Broker relationships with your various TruckMate EDI Clients.

Default by Client

If you wish to

use setup default Customs Brokers for your individual TruckMate Clients,

ensure that this flag is checked, and then enter details for each

field below.

Client ID

Double click this field to select a

TruckMate Client ID to create Customs Broker defaults for.

Client Is

Double click this field to access a

drop-down menu where you can set the Client Type. Available options

are 'Shipper', 'Consignee', 'Bill-To' and 'Customer'. When the Client

selected in the 'Client ID' field is included on a Freight Bill as

the 'Client Is' value selected here, the Customs Broker defaults will

apply.

Default

If the 'Client Is' value chosen for

the selected Client is that Client's default value, set this field

to 'True' by double clicking the field.

Vendor ID

Choose the Vendor ID / Customs Broker

for the selected Client.

Filer Code / Filer

Name / Filer Port

Enter the Customs

Broker information for the selected Client. Some of these fields may

automatically populate based on the chosen 'Vendor ID'.<?rh-droptext_end ?>

<h3><a name="Notifications_Tab<bc=11"></a><a name="Notifications_Tab<bc=33"></a><a

name="Notifications_Tab<bc=55"></a><a name="Notifications_Tab<bc=77"></a><a

name="Notifications_Tab<bc=99"></a> <a name="Notifications_Tab"

id="Notifications_Tab"></a>Notifications

Tab</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a11" dataid="POPUP439885047" ?>Notifications

Tab<?rh-dropspot_end ?> allows you to configure how Inbound and

Outbound update messages are stored in the <a href="../../dispatch/dispatch/dispatch_trip.htm">Dispatch

program > Trip Grid</a>.

<?rh-droptext_start class="droptext" id="POPUP439885047" style="display: none;" ?>

<img src="../images/80EMANnotificationsTab.gif"

alt="" style="border: none;" width="675"

height="473" border="0" />

<h4 style="margin-left: 52px;">Outbound Notifications</h4>

For each of the Outbound Notification

messages, you can configure the <a href="../../dispatch/dispatch/dispatch_trip.htm">Dispatch

program > Trip Grid</a> 'User fields' to contain data regarding

the Outbound EDI transmissions to the Canadian Border Protection Agency.

Simply select the 'Trip

Update' flag for the EDI transmission you wish to track (309,

353 and/or 358), and then use the drop-down menu to select the '<span

style="font-weight: bold;">User Field' in the Dispatch program

> Trip Grid that will contain the Outbound message notification

data.

This will let your Dispatchers know what

data has been sent to the CBP.

<h4 style="margin-left: 52px;">Inbound Notifications</h4>

For each of the Inbound Notification

messages, you can configure the <a href="../../dispatch/dispatch/dispatch_trip.htm">Dispatch

program > Trip Grid</a> 'User fields' to contain data regarding

the Inbound EDI transmissions from the Canadian Border Protection

Agency.

Simply select the 'Trip

Update' flag for the EDI transmission you wish to track (350,

355 and/or 997), and then use the drop-down menu to select the '<span

style="font-weight: bold;">User Field' in the Dispatch program

> Trip Grid that will contain the Inbound message notification

data.

This will let your Dispatchers know if

the Manifest has been accepted by the CBP.<?rh-droptext_end ?>

<h3><a name="Cross_Ref_Tab<bc=8"></a><a name="Cross_Ref_Tab<bc=30"></a><a

name="Cross_Ref_Tab<bc=52"></a><a name="Cross_Ref_Tab<bc=74"></a><a

name="Cross_Ref_Tab<bc=96"></a> <a name="Cross_Ref_Tab" id="Cross_Ref_Tab"></a>Cross

Reference Tab</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a10" dataid="POPUP439872252" ?>Cross

Reference Tab<?rh-dropspot_end ?> allows you to match TruckMate

system codes for Commodities, Units of Measurement and Weight with the

codes used by the ACE system.

<?rh-droptext_start class="droptext" id="POPUP439872252" style="display: none;" ?>

<img src="../images/80EMANcrossReferenceTab1.gif"

alt="" style="border: none;" width="675"

height="377" border="0" />

The three sections of the Cross Reference

Tab allow you to link TruckMate Codes with ACE Harmonized Transit

Commodity (HTC) Codes, ACE Manifest Codes and ACE Weight Codes. When

a Freight Bill is added to a Manifest, the eManifest program will

search the Freight Bill details (as entered in the <a href="../../bill/cserv/Details_Tab.htm">Customer

Service program > Details Tab</a>) and match any Commodity Codes

found there with HTC and/or ACE Manifest Codes based on the rules

specified in the followinj three sections.

Manifest (HTC / ACE) Codes are equated

with TruckMate Codes using the following logic:

<li class="p">The 'Shipper' and 'Consignee',

and 'Commodity' (or 'Pieces Unit') all match.</li>

<li class="p">The 'Shipper', and

'Commodity' (or 'Pieces Unit') match.</li>

<li class="p">The 'Consignee', and

'Commodity' (or 'Pieces Unit') match.</li>

<li class="p">'Commodity' or 'Pieces

Unit' match, 'Shipper' and 'Consignee' are blank in the cross

reference record.</li>

</ol>

<h4 style="margin-left: 52px;">TruckMate Commodity = ACE HTC</h4>

This section allows you to link a TruckMate

Commodity Code, as defined in the <a href="../../profile/code/index.htm">Codes

Maintenance program</a>, with an ACE Harmonized Transit Commodity

Code.

TM Code

Double

click this field to select a TruckMate Commodity Code. Commodity Codes

are defined in the <a href="../../profile/code/codes_cmod.htm">Codes

Maintenance program > Commodity Tab</a>.

Shipper / Consignee

Based on the matching

logic outlined above, the 'Shipper' and 'Consignee' fields are used

to setup Commodity relationships between TruckMate and HTC / ACE that

are 'Shipper' and 'Consignee' specific.

For

example: a client uses Commodity Code 'FAK'

for all orders in the Customer Service program. For most freight for

the Carrier, the Manifest Unit Code is 'PCS',

but for one specific Shipper ('SHIPPERA'), the Manifest Unit Code

is 'BLK' (Bulk). This Carrier

would set up two Cross Reference records:

<li class="p" style="font-weight: normal;"><p style="margin-left: 104px;

font-weight: normal;">TM Code = FAK,  Shipper

= (Blank), Consignee = (Blank), ACE Unit Code = PCS</li>

<li class="p" style="font-weight: normal;"><p style="margin-left: 104px;

font-weight: normal;">TM Code = FAK,  Shipper

= SHIPPERA, Consignee = (Blank), ACE Unit Code = BLK</li>

</ol></li>

</ol>

Thus when normal 'FAK' Freight is entered,

the eManifest program will transfer that to the Manifests as 'PCS',

but when the specific Carrier 'SHIPPERA' is attached to a Freight

Bill as 'Shipper', the Manifest code 'BLK' is used.

ACE HTC Code

When you double-click

this field, your web browser will automatically open to the United

States International Trade Commission's website (<a href="http://www.usitc.gov/tata/hts/bychapter/index.htm">http://www.usitc.gov/tata/hts/bychapter/index.htm</a>),

with the Tariff Information Center page displayed.

Browse the various

.PDFs found on this site to locate the specific Commodity you are

linking from TruckMate, and then record the HTC Code and enter it

in this field. The HTC Code consists of the 'Heading/SubHeading'

value and the 'Stat Suffix'

value (without any periods), which are found next to the commodity

you are shipping in the various .PDFs available at the USITC website.

<h4 style="margin-left: 52px;">TruckMate Commodity Unit = ACE Manifest

Unit</h4>

This section allows you to link a TruckMate

Commodity Unit Code, as defined in the <a href="../../profile/code/index.htm">Codes

Maintenance program</a>, with an ACE Manifest Unit Code.

TM

Code

Double

click this field to select a TruckMate Commodity Unit Code. Unit Codes

are defined in the <a href="../../profile/code/codes_units.htm">Codes

Maintenance program > Units Tab</a>.

Shipper / Consignee

See the above description

in the 'TruckMate Commodity = ACE HTC' section.

ACE Unit Code

Double click this

field to select an ACE Unit Code to match against the 'TM Code'. The

ACE Unit Codes are hard-coded into the TruckMate system and cannot

be modified.

<h4 style="margin-left: 52px;">TruckMate Weight Unit = ACE Weight Unit</h4>

This section allows you to link a TruckMate

Weight Unit Code, as defined in the <a href="../../profile/code/index.htm">Codes

Maintenance program</a>, with an ACE Weight Code.

TM

Code

Double

click this field to select a TruckMate Commodity Unit Code. Unit Codes

are defined in the <a href="../../profile/code/codes_units.htm">Codes

Maintenance program > Units Tab</a>.

Shipper / Consignee

See

the above description in the 'TruckMate Commodity = ACE HTC' section.

ACE Wgt Code

Double click this

field to select an ACE Weight Code to match against the 'TM Code'.

The ACE Unit Codes are hard-coded into the TruckMate system and cannot

be modified.<?rh-droptext_end ?>

<h3><a name="Passengers_Tab<bc=12"></a><a name="Passengers_Tab<bc=34"></a><a

name="Passengers_Tab<bc=56"></a><a name="Passengers_Tab<bc=78"></a><a

name="Passengers_Tab<bc=100"></a> <a name="Passengers_Tab" id="Passengers_Tab"></a>Passengers

Tab</h3>

The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

id="a13" dataid="POPUP494854319" ?>Passengers

Tab<?rh-dropspot_end ?> is used to create records for any Passengers

that may be crossing the border with an ACE qualified Driver and Power

Unit.

<?rh-droptext_start class="droptext" id="POPUP494854319" style="display: none;" ?>

<img src="../images/80EMANpassengersTab.gif"

alt="" style="border: none;" width="675"

height="409" border="0" />

Passenger ID

When creating a

new Passenger ID, simply enter the Passenger ID Code you wish to use,

and then fill in the address information below. If you would like

view and/or edit the details of an existing Passenger ID code, select

the Database search button to browse the Passenger records available

in your system.

Name / Address Information

Enter all the relevant

details for the displayed Passenger ID. Not all fields are required,

but the more information included, the better.

Driver Assoc

Use the Database

search button to choose a TruckMate Driver that will be associated

with the displayed Passenger ID. If you associate a Passenger ID with

a specific Driver ID (as configured in the <a href="../../profile/driver/driver_over.htm">Driver

Profiles program</a>), you will only be able to assign the selected

Passenger to a Manifest where the associated Driver has been added.

Driver and Passengers are added to Manifests on the <a href="#Crew_Tab">Crew

Tab</a>.

Auto Assign

If the Auto Assign

flag is enabled, whenever you add a Passenger's Associated Driver

to a Manifest as the 'EJ'

(Principal Person) crew member on the <a href="#Crew_Tab">Crew Tab</a>,

a dialogue will open asking if you would like to add the displayed

Passenger.

Passenger Notes

Enter any free format

notes regarding the displayed Passenger.

<h4 style="margin-left: 52px;">ACE (CBP) US Customs Compliance</h4>

This section is used to setup the Passenger's

ACE (CBP) US Customs Compliance information.

Last

Name / First Name / Middle Name

Enter the relevant details for the selected

Passenger ID in the spaces provided.

Gender

Use the pull down menu to select either

'M' (Male) or 'F'

(Female).

Citizenship

Click the search button to select a

Citizenship code from those available on your system.

<h5 style="margin-left: 104px;">Customs Detail Grid</h5>

Type

Double click this field to select as

Customs Type ID from those available on your system.

Description

This field should automatically populate

based on the 'Type selected above. If not, enter a brief description

of the Type value in this field.

ID Number

Enter the selected Passenger's Customs

ID number in the space provided.

Expiry Date

Double click this field to select a

date from a Calendar menu.

Province / State

Double click this field to select a

Province / State Zone code.

Country

Double click this field to select a

Country code for this Passenger.

SCAC

Enter this Passenger's Standard Carrier

Alpha Code (SCAC), defined by the National Motor Freight Traffic Association,

which is sometimes required when crossing into the US.

On Person

The

'On Person' field specifies if the Passenger has on his person the

specific document described on this Grid detail line. In some cases

certain documents are required to be physically available to make

a successful border crossing (birth certificate, passport, etc.).

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Report · Nov 16, 2016

Did you apply the patches before upgrading?

Try the project after applying the patches. If no luck, then upgrade again

with patches applied.

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Report · Nov 17, 2016

Peter, thanks for your suggestion. I have applied the patches (via Help > Updates), but my project's dropdown content has not been restored.

Any further suggestions?

Gabriela

Report · Nov 17, 2016

Did you try upgrading a copy of the backup from the old version?

Is the project on a local drive?

BTW. It is RoboHelp 2015. Important for people searching later.

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Adobe Community

All Dropdown Content Lost After Upgrading to RH15