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ElBeBe
Known Participant
June 7, 2018
Question

Comment Status in Review Pane is not retained for all comments (RH2017)

  • June 7, 2018
  • 1 reply
  • 300 views

Hi all,

I have imported a few PDFs with reviewer comments. The comments import fine and can all be viewed in the Review Pane. I go through the comments one by one, make edits as necessary, and update the status as I go. After the status is updated I make sure the topic is saved.

During the review process I noticed that the status for a selection of comments, for no obvious reason, is not retained and always reverts to "None". This has resulted in a LOT of wasted time on my part because it's a large project and there are numerous comments, some of which have been revisited a number of times to find that they have already been addressed.

Has anyone else had this problem? Is this going to be fixed? Is there a workaround in the meantime?

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
June 7, 2018

If you're all up to date in your RH2017 patches and it still behaves that way (I've never used it on the import side in RH), you should use the bug tracker (link on the main page) to bring it to Adobe's attention.

E
ElBeBeAuthor
Known Participant
June 7, 2018

Thanks Jeff. I didn't know there was a bug tracker. I was also one update behind.

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