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Inspiring
August 29, 2012
Question

different encodings windows-1252 vs. UTF-8

  • August 29, 2012
  • 1 reply
  • 2120 views

One of the main problems that occured after introducing RH9 and moving our RH5 project (a merged project) to RH9 is the fact that our application cannot read the .chm files, e.g. there is no help available in our application. Not so good, isn't it?

An idea came to me that it could be the encoding (formerly windows-1252) is now UTF-8

for whatever reason. I don't know whether we actually enforced it or if it was a default choice when we imported the RH5 project.

Anyway, the current situation is a show stopper.

--

Christoph

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1 reply

Peter Grainge
Community Expert
August 29, 2012

The encoding changes do not apply to CHMs so that is not the answer.

Does the help open outside your application? Where is the help located when called from your application?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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KrischuAuthor
Inspiring
August 29, 2012

The .chm-file is in the same directory as the invoked application on the local drive, not a network drive.

Yes, I can open it by double-click and browse through the help.

The colleague just told me that the english help from some visual basic programs, where

no alias mapping (symbols to numbers) is being used, seems to work, but in cases where a

symbolic mapping to numbers is used, it dowsn't work.

--

Christoph

Peter Grainge
Community Expert
August 29, 2012

My knowledge of mapping does not enable me to cover that. Anyone?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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