Distorted Images in Word Output

Hi,

I am trying to generate a Word 2010 document from my RH9 project, and everything works smoothly except for the screen captures, where most are very distorted (they are the correct width, but much longer than they should be).

In order to avoid numbering issues with conditional text, images are always inserted after a Shift+Enter in procedures, so they have the same formatting as the step/bullet.

I cannot see any pattern in the distortion. Similar size dialog boxes may be okay after one step, but then distorted after the next step.

Any ideas?

Thanks,

Jackie