Duplication of images when generating an output (Responsive HTML)

Question

Hi,I have come across an issue that occurs when using the Thumbnail option from the Image Content Properties view.If I select this option for an image (which I have done for pretty much all the images in my project), on selecting the Generate Preset option from the Output Presets view (Responsive HTML), all of the images that have thumbnail attributed, are duplicated in the Assets > Images folder. This occurs every time I generate the output, resulting in multiple iterations of the same image, which increase the file size of that folder significantly (see attached).It seems that RoboHelp only uses the latest iteration of the image it has generated for the output.The log file displays a warning – Failed to copy…. (see attached).Has anybody else had this issue?

AbiBirch · Accepted Answer

Hi Peter,Thank you for your response...With regards to the Thumbnail Options, I did indeed use the first option as depicted in your image.However, just as a sanity check, I removed the thumbnail attribute from all the applicable images in my project. I then saved the project as normal and re-generated. The issue resolved, that is, I did not get repeat iterations of the same image in the images folder. I then checked the Log files, and all was well... the project generated without any issues and no sign of "Failed to Copy", which is what I got when I had thumbnails attributed against the images.

Peter Grainge · Answer

Note the thumbnail settings.

One creates smaller versions of the images, other does not. The first may give better thumbnails.

"Failed to copy" is a different thing. It is telling you a link in your project is pointing to something on your hard drive and, of course, that will break for the end user. You may say it is pointing to a filename in your project but somewhere there is a link that is pointing to the same filename but not the one in your project.

Use Find and Replace set to search the source and search only on part of the path, not the whole path reported. In the source it will be a relative path but in the report it will be the absolute path.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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