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ravic56036097
ravic56036097
Known Participant
January 3, 2019
Question

Failed to Generate Output in PDF

  • January 3, 2019
  • 2 replies
  • 1881 views

When Generating a PDF file in Adobe 2019, shows error message as Failed to combine files into PDF.

This topic has been closed for replies.

2 replies

Ritkumar
Adobe Employee
Ritkumar
Adobe Employee
January 4, 2019

Hi ravic56036097,

There is a known issue with broken links or files with non-ASCII names. If your project has none of these then is it possible for you to share a minimal version of your project that reproduces the issue ?

Thanks

Ritesh Kumar

Adobe RoboHelp

Peter Grainge
Peter Grainge
Community Expert
January 4, 2019

Ritkumar​ I believe you will find this issue with the RoboHelp Reimagined sample project (latest version with Surbhi).

I don't think the links or files contain non ascii names.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Ritkumar
Adobe Employee
Ritkumar
Adobe Employee
January 7, 2019

Hi Peter,

I am able to generate PDF from the sample that you shared with Amitoj. The sample that you shared on 31st December.

Is there any helpful information in the log file about the error ?

Thanks

Ritesh Kumar

Adobe RoboHelp

Peter Grainge
Peter Grainge
Community Expert
January 3, 2019

This is a known problem. A further update is due soon and I hope the fix

will be in that.

Peter Grainge

www.grainge.org

@petergrainge

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