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ravic56036097
ravic56036097
Known Participant
January 3, 2019
Question

Failed to Generate Output in PDF

  • January 3, 2019
  • 2 replies
  • 1881 views

When Generating a PDF file in Adobe 2019, shows error message as Failed to combine files into PDF.

This topic has been closed for replies.

2 replies

Ritkumar
Adobe Employee
Ritkumar
Adobe Employee
January 4, 2019

Hi ravic56036097,

There is a known issue with broken links or files with non-ASCII names. If your project has none of these then is it possible for you to share a minimal version of your project that reproduces the issue ?

Thanks

Ritesh Kumar

Adobe RoboHelp

Peter Grainge
Peter Grainge
Adobe Expert
January 4, 2019

Ritkumar​ I believe you will find this issue with the RoboHelp Reimagined sample project (latest version with Surbhi).

I don't think the links or files contain non ascii names.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
ravic56036097
ravic56036097Author
Known Participant
January 9, 2019

After a couple of attempts with different copies, I got it working. One attempt failed as before. Another told me the was a broken link and refused to continue. The broken link was to default.htt and I had not selected a master page!

I can't work out what suddenly made it work. I changed the output path but I had tried that before.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge


We are all waiting for Updates as PDF output is very critical for my work.

    Peter Grainge
    Peter Grainge
    Adobe Expert
    January 3, 2019

    This is a known problem. A further update is due soon and I hope the fix

    will be in that.

    Peter Grainge

    www.grainge.org

    @petergrainge

    Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
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