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hughbetcha
Known Participant
September 4, 2008
Question

favicon.ico

  • September 4, 2008
  • 5 replies
  • 2817 views
Hello,
I noticed from my RoboHelp Server troubleshoot button, that there's a message "unable to locate the URL ''/favicon.ico'."

I'm pretty sure this refers to that little graphical icon that shows up in the address bar of a browser (32 pixels by 32 pixels I believe). I would like to create my own. I'm just not sure if there is a specific place I need to save it, so once I publish it will then appear.

Where is Robo looking to find this favicon?

Thanks
    This topic has been closed for replies.

    5 replies

    A
    Anonymous
    July 8, 2009

    This may be helpful for others referencing this post who would like to change the icon image that RoboHelp uses by default.

    To place an image in the browser tabs, address bar, and favorites lists, RoboHelp uses a file called whstart.ico instead of favicon.ico. If you overwrite this file in Program Files with your desired ico image (titled exactly the same, whstart.ico), RoboHelp will use your new icon image when generating and publishing projects.

    By default my whstart.ico file was installed in the following location:

    C:\Program Files\Adobe\Adobe RoboHelp 8\RoboHTML\WebHelp5Ext\template_skin

    Peter Grainge
    Peter Grainge
    Braniac
    July 10, 2009

    If you change the icon in Program files, the new icon will be used every time you generate webhelp. If that is what you want, that's the way to do it.

    If you want different icons for different projects, generate the webhelp and replace the whstart.ico in that output. It will get overwritten each time you generate so keep a copy.

    The program files method is the easiest and I just offer this for those of you who need different icons.

    See www.grainge.org for RoboHelp and Authoring tips

    Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
    Matt-Tech Comm Tools
    Matt-Tech Comm Tools
    Braniac
    September 5, 2008
    If you Google favicon maker or favicon converter, you'll find a few easy step-by-step's and related freeware to create the favicon. I had the one for grafixtraining.com go from "Google" to posted on the web in about 45 minutes.
    -Matt SullivanFrameMaker Course Creator, Author, Trainer, Consultant
    H
    hughbetchaAuthor
    Known Participant
    September 4, 2008
    I have a icon (.gif). Renamed it favicon.ico. I've tried including it in the output files and publishing, and also went onto server and placed it in the Projects folder where all the merged projects exist (is this the root folder?). Can't seem to get it to work...
    Captiv8r
    Captiv8r
    Braniac
    September 4, 2008
    Hi again

    I'm not sure simply renaming a .GIF to .ICO will work because .ICO has a different internal file format structure.

    I'm pretty sure that would stop the errors you are seeing, but the icon probably won't show up. You may need to obtain some .GIF to .ICO converter.

    Cheers... Rick
    G
    GEWB
    Inspiring
    September 4, 2008
    RH looks for it at the root of your project folder. After generating it is in the root of your generated project.

    There are a number of free programs that you can use to create your own favicon - just be sure to name the file "favicon.ico".

    Regards,
    GEWB
    Captiv8r
    Captiv8r
    Braniac
    September 4, 2008
    Heya hughbetcha

    I believe the icon may be anywhere you like. At least for normal web type servers. From what I understand, you may code the path to the icon in each HTML page.

    I also believe that the icon is normally found in the root level of your project. So you might check to ensure that the icon is among the output files. Maybe it's missing. Assuming you find it and the message resolves, I would think substituting your own would be as simple as saving your version of the icon using the same name.

    Hmmm, I just generated WebHelp Pro and don't see an icon named favicon.ico. So perhaps try renaming one of the icons that are supplied to favicon.ico and see if the error resolves. I found three icons named:

    * whestart.ico
    * whrstart.ico
    * whstart.ico

    Cheers... Rick
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