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Known Participant
January 25, 2019
Question

Formats Disappearing in WebHelp Output

  • January 25, 2019
  • 1 reply
  • 3249 views

I am generating webhelp using RoboHelp HTML 10 and most of my formatting dictated in my Master .css is collapsing in the output.

The output looks as below:

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1 reply

Jeff_Coatsworth
Adobe Expert
January 25, 2019

What CSS are you using in your output SSL? That's what's going to be used to create the Webhelp.

dgrefeGEAuthor
Known Participant
January 25, 2019

The style css appears ok. It is linked to the master css as indicated in the first image in the post.

johndaigle
Brainiac
February 4, 2019

I did use it and it left alot of code that seems to be causing a problem with the formats.


Hi again. This is a long thread and I missed the comment about already having used my converter. Sorry.

BTW, once you get this sorted, I would appreciate knowing a bit more about the version of Flare the original project was from. Perhaps I can improve the converter going forward if I understand the source situation.

Were you using Flare's FrameMaker linking to create the project? Part of my suspicion has to do with the FrameMaker linking process in Flare. I don't think my converter anticipated a linked FrameMaker document inside the Flare project. Seems like there are some Madcap artifacts left over from that linking.

John

John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon