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Spectrum Writing
Spectrum Writing
Inspiring
March 9, 2020
Question

Graphic only popup not working

  • March 9, 2020
  • 4 replies
  • 511 views

If I create a popup that contains only a graphic (RH 2019, Version 11), in the Preview mode of RH, the link works as expected and the popup shows the graphic. In the actual output opened in a browser, the link is dead. . .

I have attached a graphic showing this difference - the graphic on the left is in Preview mode and the graphic on the right is the same link when opened in a browser. Why would a graphic only popup cause such problems?

 

 

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    4 replies

    Peter Grainge
    Peter Grainge
    Adobe Expert
    March 26, 2020

    Try with Update 12 applied and let us know if that has fixed this issue.

     

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    A
    Amebr
    Adobe Expert
    March 26, 2020

    I tried it in a project and see the same for Responsive HTML5 using Azure Blue.

     

    This is the code created when you click the link for an image only auto-sizing popup:

    This is the code created when you click the link for a topic auto-sizing popup:

     

    So the image popup is created, it's just not visible. I'd suggest you log a bug.

     

    Oh and it doesn't seem to be a problem in Frameless.

    Spectrum Writing
    Spectrum WritingAuthor
    Inspiring
    March 25, 2020

    Additional testing on my side indicates that any popup w/ a graphic in it does not work - I created a topic and linked to it via an image map and if the topic contained only text, then the popup worked not only in Preview mode but also in in the true output world of Chrome and Firefox. If I added a graphic to the same topic, then the popup worked only in Preview mode. It was deader than a doornail in the true output world of Chrome and Firefox.

    Peter Grainge
    Peter Grainge
    Adobe Expert
    March 9, 2020

    Isn't this because of the code you added as covered in another thread?

     

    Without that code the link works but in a popup that is wider than you want. With that code the link is dead when you generate.

     

    This has been covered in another thread unless I am not getting the difference.

     

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