How do I get set up to use RoboHelp 10?

[JBuser222]

It says it cannot detect my internet connection.  I am online.

I tried to activate using an offline process but need a request code.

There was no request code generated.

[Jeffrey_A_Wright]

Moving this discussion to the Robohelp forum.  You may want to check your firewall software as it is likely blocking Robohelp from accessing the Internet.