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December 27, 2012
Question

In chm output clicking Home button displays blank page

  • December 27, 2012
  • 2 replies
  • 1379 views

In chm output generated by Robohelp, when I click  the Home button the message "This program cannot display the webpage" is displayed.

This topic has been closed for replies.

2 replies

Captiv8r
Legend
December 27, 2012

Hi there

Assuming other pages are displaying fine, I'm guessing the network isn't the issue here.

Unfortunately, RoboHelp does a poor job of effectively helping those of us that like CHM format. What is happening to you is that nothing has been configured for the Home button. So you will have to take the following steps.

Open the Project Set-up pod.

Ensure you have a CHM window defined.

Click the Advanced Properties button.

Add the path and file name to the Home field. (You will need to be somewhat careful that you get this spot on if your page is in a folder)

Click OK to dismiss the Advanced Windows Properties dialog.

Click OK to dismiss the Window Properties dialog.

Re-compile the CHM and your Home button should now work.

Cheers... Rick

Captiv8r
Legend
December 27, 2012

Oops... I see that I never advised that you should open the Window Properties!

SHAME on me!

I'm off to sit in the corner for an hour now... Rick

Participant
July 25, 2015

Hello,

I am facing the same problem for the Home button. I tried your solution and it worked for the one of my CHMs. But, I have an issue. I am using one CHM window for 6 different CHM files that I am generating from one project. If I set a specific html file in the Home field, then I am getting the error for other CHM file.

How we can configure the Home button for different CHMs in one project.

-Charudatta

Peter Grainge
Community Expert
Community Expert
December 27, 2012

It looks like you are running the CHM from a network drive or you have downloaded it from the internet.

CHMs need to be on a local drive. Move it and right click the file, you will see a check box that needs ticking.

To run the file from a network location is a bit more complicated. See http://www.grainge.org/pages/authoring/chm_mspatch/896358.htm


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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