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Participating Frequently
September 15, 2010
Answered

Index and Search do not working in Hebrew RH8 project

  • September 15, 2010
  • 1 reply
  • 2679 views

While localizing

English Robohelp 8 project into Hebrew (WebHelp as output), we encountered some crucial issues: Despite the fact that our hhk and hhc files were translated only Table of contents appear in Hebrew in the generated Help, index pane appears empty and search pane shows gibrish. When I use original English hhk file then index showing mixed English and Hebrew entries, no any luck with search. We used many times discussed RTL workaround for RH7. It seems that it does not fully fit for RH8, so my panes are not aligned properly and so on, but these issues we can put aside.Search and Index seem to be more important. Any ideas?

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Correct answer Willam van Weelden

Thank you-it really helped me!

One more little thing to go-Can you tell me where I suppose to find localizable strings for 2 tiny words:

In my search results Title and Rank appear untranslated. It doesn't matter much but we are all kind of perfectionists


Hi,

Probably something in the language file, but I'm not big on that. In the output, open whfhost.js. The first fourteen lines contain text for the search option.

Greet,

Willam

1 reply

Inspiring
September 15, 2010

I am still on RH7, so things might not be quite identical...

The first thing I'd suspect is character encodings: are your Hebrew source .htm, .hhc and .hhk files in UTF-8 encoding or something else?

Even if the meta tags in HTML say the file is UTF-8, it might not be true. When I open an English resource HTML from a RH7 project in Notepad, and "Save As", it shows that the file is in an ANSI encoding, regardless of the tags. It has happened that a translation agency returned translations in ANSI when I sent them files straight from RoboHelp, causing all sorts of weirdness in the characters.

Participating Frequently
September 15, 2010

Sure my guess is RH8 behaves a little different. I had some experience wi

th RH7 and all was smoth.

Regarding the encording-I run partial check and my  files are utf-8 encorded.

Any other ideas? BTW meanwhile i succeded to move pane of TOc to the right)))

Participating Frequently
September 21, 2010

It is possible that the missing Index is not a language problem.

Just throwing ideas at you because I don't know what is wrong:

- Does it work if you use another .hhk file? The English one, for example?

- If you have some good comparing tool, see if there are unexpected differences between the English and the Hebrew projects. I mainly use BeyondCompare for comparing files and folders.

- Make a backup copy of the project and use the .hhp file to open it, instead of .xpj, to let RoboHelp build the help project again from scratch. You may need to check the project settings after doing this.


Hi!

Following our discussion, do you have any idea how I  suppose to localize tooltips on my menu buttons. Which file is  responcible for these texts?

Whskin_tbars.htm doesn't show any indication.

Please see the attached screenshot of the desired tooltip( I guess there are 3 of the kind: search, index and contents