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debrah76718398
debrah76718398
Known Participant
February 13, 2017
Answered

Internet Explorer restricted this webpage from running scripts or ActiveX controls

  • February 13, 2017
  • 1 reply
  • 11466 views

Hi guys,

When I run my help application, developped with RoboHelp 11 using Responsive HTML5 layout, I have the Ms-Internet Explorer message: 'Internet Explorer restricted this webpage from running scripts or ActiveX controls' If I click on 'Allow blocked content...', that message disappear, and everything works fine. But I want to find a way not showing this message.

Thank you for your help.

This topic has been closed for replies.
Correct answer Peter Grainge

It's a warning, not an error - it's Microsoft trying to protect you from local html files - it has to be coming from a web server to not appear. Our help is installed on our client's server (in a folder) and they get it happening too.


@Jeff Your client should not see the message if the help is on a web server. If they do, it suggests to me the server is a file server. Different configuration.

@debra Go to Internet Options > Advanced Tab and scroll down to security. Tick Allow Active Content to run in files on My Computer. Your clients should only see the warning if the help is anywhere but a web server. On a web server, they should not see it.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

1 reply

Jeff_Coatsworth
Jeff_Coatsworth
Braniac
February 13, 2017

Have a look at this thread - Re: Robohelp 11 & 2015 html5 responsive output problem 

debrah76718398
debrah76718398Author
Known Participant
February 13, 2017

Hi Jeff,

Thank you so much for your reply!!

I looked at the thread!! First I checked the update and it's saying all apps are up to date. The robohelp version that I'm using is : 11.0.4.291

Then I went through Tools > Internet Options > security > trusted sites and I added the address that is popping after running my help application and unchecked 'Required server verification (https:) for all sites in this zone' but an error pops up that is saying ' You have entered an invalid wildcard sequence' It seems my path is not acceptable, right? the path is in my C drive somewhere....

Cheers,

Jeff_Coatsworth
Jeff_Coatsworth
Braniac
February 13, 2017

For a local c:\ drive I just use:

file://c

(that's "file" "colon" "two forward slashes" "letter c") in case it gets messed up in the forum.

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