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July 16, 2010
Answered

Last line of text missing in popup when generated

  • July 16, 2010
  • 1 reply
  • 860 views

Hi all,

We're experiencing a puzzling problem where the last line of text in any topic that displays in a popup from another topic is missing (not shown). However, if you view the topic within a regular browser window, the last line of text is present. This didn't happen in earlier versions of RoboHelp; only RH 8. Has anyone experienced this problem, and if so were you able to fix it and how?

In all of our topics, the last line of text is a footer with a confidentiality disclaimer and "current as of" date. I've noticed that in any topic that has been linked via popup to another topic, RoboHelp adds some strange script between the closing </p> tag of that line and the closing </body> and </html> tags. Might this script be causing the problem? An example of the script is pasted at the bottom of this message.

I appreciate any assistance! My system information is listed further below. Let me know if you need further information.

Many thanks in advance,

Lisa

RoboHelp HTML version 8.0.2.208

Output type: WebHelp

Source control: Microsoft Visual SourceSafe 8.0.50727.42

<?rh-script_start ?><script type="text/javascript" language="JavaScript1.2">//<![CDATA[
if( typeof( TextPopupInit ) != 'function' ) TextPopupInit = new Function();
if( typeof( FilePopupInit ) != 'function' ) FilePopupInit = new Function();
TextPopupInit('a9', 'POPUP379827639');
FilePopupInit('a5');
FilePopupInit('a6');
TextPopupInit('a3', 'POPUP382536905');
TextPopupInit('a8', 'POPUP389987027');
FilePopupInit('a1');
FilePopupInit('a14');
TextPopupInit('a15', 'POPUP387795029');
TextPopupInit('a4', 'POPUP386495466');
TextPopupInit('a11', 'POPUP388870525');
TextPopupInit('a13', 'POPUP387792022');
FilePopupInit('a12');
TextPopupInit('a2', 'POPUP410568235');
FilePopupInit('a16');
TextPopupInit('a10', 'POPUP386843632');
TextPopupInit('a7', 'POPUP388085251');
//]]></script><?rh-script_end ?>

This topic has been closed for replies.
Correct answer Peter Grainge

See item 20.

http://www.grainge.org/pages/authoring/rh8/using_rh8.htm


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
July 17, 2010

See item 20.

http://www.grainge.org/pages/authoring/rh8/using_rh8.htm


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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July 19, 2010

An easy fix. Thank you, Peter!

Best regards,

Lisa