RoboHelp 2019 New UI
I have set up topic links to folders in my project TOC and when output to ResponsiveHTML5, the links work fine. But, when I produce a CHM of the same TOC, two of the folders are unresponsive and do not show the topic. All of the linked topics just consist of a single JPG. I don't see any difference in the topics such that only 2 would not display (see image).
Upon checking the two "nondisplayable" HTML files in explorer, I get this message. So, I guess this is not a RoboHelp issue. I don't remember doing anything different with these images.
After futher troubleshooting, I found the issue. The topics that were not showing had JPGs that had an "&" in the title. It looks like the CHM has a problem with those, but not HTML5.
The CHM compiler was last updated by Microsoft in 2004. In those days only alphanumeric characters and a few others such as underscores were permitted, so no surprise with that. Generally I stick with those characters as it is always safer.
Well done on the detective work.
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I have since learned that the & in the file name causing the problem is a bug that will be fixed in an update. Nonetheless, I still recommend sticking with alphnumeric characters, hyphens and underscores in file names generally.