Looking for creative Webhelp examples, licensing question

Hi -

I can offer one Webhelp system that may be of interest; this set of billing manuals and claim form instructions for the State of Alaska Medicaid system. I don't maintain it any more, and entropy has set in a bit.

I used a bookshelf image to provide access to the volumes, each a part of one large RoboHelp project. No merging, in the RH sense. Many pages are re-used, via the Categories, if I recall. Some parts no longer work, e.g., the Print Book tool only works in IE now.

A few books take you to PDF files. They have the Acrobat logo on the book icon. They seem to have lost their click-through agreements.

Yes, also, you should see a click-through agreement when you visit any provider's manual. Delete your cookie if you don't want to wait 3 days for it to ask again.

AK Provider Billing Manuals

And, Hi to Rick and Peter!!

Best to you -

Roger

I've been following this thread with interest but didn't contribute until now because I had some work things to get completed.

That said, after working with RH for a zillion years (grin), I know that I can google any of the 'common' files that are published to the server when publishing WebHelp output and find some examples. To help you out, I googled "whmsg.js" and, while I'm not saying the following will match your guidelines, I did find 4 WebHelp systems you can look at online.

First, this is my initial google result: - https://www.google.com/search?num=20&newwindow=1&source=hp&q=whmsg.js&oq=whmsg.js&gs_l=psy-ab.3...3016.7971.0.8145.9.7.0…  - and just that page alone is not going to get you what you want. You have to do a little sleuthing. For example, I took this hit:

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https://www.datamax-oneil.com/assets/netirarm_help/NETira%20Remote%20Manager.log

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and removed "NETira Remote Manager.log" from it, which took me to here:

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Index of /assets/netirarm_help

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Then I randomly selected "About.htm", which took me here:

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About

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From there, I clicked "Show" to see the TOC & to this page:

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NETira Remote Manager

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I had to do similar sleuthing to view these other examples:

1. http://h30359.www3.hpe.com/online_help/Autonomy%20Digital/Connected%20Backup/Connected%20Backup/7.5/Help/Support%20Center/schelp.htm
2. http://celade.cepal.org/redatam/pryesp/cairo/WebHelp/Manual%20CIPD/cipd_manual.htm
3. http://www.easycom-aura.com/data/webhelp/EN_SqliPlug/sqliplug.htm#connection_error_11001_hex2af9_host_not_found.htm

Hope this helps.

Paul Hanson

Iowa

As far as "Creative", that part is very subjective. But here's one example where I manage one of my web sites using RoboHelp. Note, however, it's Responsive HTML 5 and not "WebHelp".

http://www.robowizard.com

Then again, when you say WebHelp, those of us that have been around the product since forever ago think of a specific output type from RoboHelp that is named WebHelp. You could be meaning simply content presented via a browser and typically served up from the web.

Cheers... Rick

Big question without knowing what you want your sales material to contain and whether print is an important part of what you want to create.InDesign is what my last employer used for printed marketing and sales materials as its better at creating artistic layouts. We used RoboHelp for the online help about using the products. I don't know what the website people used.

It's difficult to point to good online examples for precisely the reason behind you second question, protection of proprietary content within the online help, RoboHelp's primary use. However, surely sales material is not proprietary?

Now if you are talking about user guides covering how to use the products after they have been sold, then that is very much RoboHelp's territory and I have seen some excellent work, just not stuff that can be shared.

On the protection side, I can't see how clicking a simple OK protects anything. Did you never pretend to be older than you were to get into some event or have a drink? The sort of protection you would need is typically something that your developers would put in place.RoboHelp Server has some features that might help but without knowing who your users are, I can't say it would be what you want. It adds a lot to the cost.

I hope that helps a little.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge