Major problems with Robohelp 2020 not displaying TOC, Index, and Search information

Forum|Forum|5 years ago
August 12, 2020
25 replies
1019 views

I just upgraded to robohelp 2020 and having major problems with the product not displaying my help correctly. The upgrade went smoothly, and when I first display the output the TOC displays. However, the index and search does not work. When I go back to the TOC after going to the index, now the TOC no longer displays. Any ideas? Could this be an IE problem? IE is the default browser here so it has to work for IE.

thanks to all that respond

This topic has been closed for replies.

Show previous replies

Peter Grainge

Community Expert

I'm not saying it isn't an IE problem, simply wanting to prove it in this instance.

Please answer my questions as I need that information to confirm what I think might be the problem.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

C

cheryls1730789Author

Known Participant

This is definitely an IE problem. I was able to use my chrome browser and the help is working fine. I had this same problem initially with RH 2019 until I got an update from Adobe. So it looks like I and my coworker needs this again.