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T
TERRIENAMY5DDA
Participant
October 28, 2020
Question

Multi level lists not converting From Classic 2019 to New UI RoboHelp 2019

  • October 28, 2020
  • 14 replies
  • 711 views

When I convert my existing Classic 2019 to the New UI RoboHelp 2019, the multi level list style does not apply to the converted project. My stylesheet converts with all of the styles defined in classic but the multilevel list style does not appear to be applied during conversion. Has anyone else encountered this? Does anyone have any idea how to fix it automatically? I have several projects to convert with many instances of multilevel lists. See one example below. Thanks, Amy

 

Classic:

Design:

2.    Enter your current Password.

3.    Enter your New Password.

The new password must be 8-20 characters long and include a combination of uppercase, lowercase, and numeric characters.

4.    Enter your new password in Confirm New Password.

HTML:

<?rh-list_start class="NumberedSteps" level="1" style="list-style: rh-list;
list-style: rh-list;" ?><p class="NumText" style="text-indent: -20px;
margin-left: 40px;">Enter
your&#160;current <span style="font-weight: bold;">Password</span>.</p><?rh-list_end ?>
<?rh-list_start class="NumberedSteps" level="1" style="list-style: rh-list;
list-style: rh-list;" ?><p class="NumText" style="text-indent: -20px;
margin-left: 40px;">Enter
your <span style="font-weight: bold;">New Password</span>.</p><?rh-list_end ?>
<p class="StepNoteResult">The new password must be 8-20 characters long
and include a combination of uppercase, lowercase, and numeric characters.</p>
<?rh-list_start class="NumberedSteps" level="1" style="list-style: rh-list;
list-style: rh-list;" ?><p class="NumText" style="text-indent: -20px;
margin-left: 40px;">Enter
your new password in <span style="font-weight: bold;">Confirm New Password</span>.</p><?rh-list_end ?>

 

New post conversion:

Author:

Enter your current Password.

Enter your New Password.

The new password must be 8-20 characters long and include a combination of uppercase, lowercase, and numeric characters.

Enter your new password in Confirm New Password.

Source:

<p class="NumText NumberedSteps" style="text-indent: -20px;
margin-left: 40px;">Enter your current <span style="font-weight: bold;">Password</span>.</p>
<p class="NumText NumberedSteps" style="text-indent: -20px;
margin-left: 40px;">Enter your <span style="font-weight: bold;">New Password</span>.</p>
<p class="StepNoteResult">The new password must be 8-20 characters long and include a combination of uppercase, lowercase, and numeric characters.</p>
<p class="NumText NumberedSteps" style="text-indent: -20px;
margin-left: 40px;">Enter your new password in <span style="font-weight: bold;">Confirm New Password</span>.</p>

This topic has been closed for replies.

14 replies

Vivek Kumar
Adobe Employee
Vivek Kumar
Adobe Employee
April 10, 2021

Multilevel list in classic was implemented using paragraphs. Bringing is that was the only way possible to maintain maximum fidelity. 

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 27, 2021

I suspect that is the price of applying paragraph styles to lists rather than formatting the list itself. No adverse criticism intended as its something I used to do as it worked better with print outputs at one time.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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A
Attempted_Documentation
Known Participant
March 26, 2021

Good day.  Thank you Peter for the notice.
I updated to 2020.4 and then upgraded my 2017 test project.  The  upgrade did split the paragraph out from the multi level list, but it looks like the multi list (rh-list) part upgraded to a paragraph instead of a list.
So, the .4 update got halfway there.

 

2017
<p class="NoSpaceNormal" style="font-weight: bold; margin-top: 0px; margin-bottom: 0px; line-height: Normal;">Step / Action</p>
<?rh-list_start class="FlexiNumberList" mc="1" style="list-style: rh-list; list-style: rh-list;" ?>

to

2020.4
<p class="NoSpaceNormal" style="font-weight: bold; margin-top: 0px; margin-bottom: 0px; line-height: Normal;">Step / Action</p>
<p class="FlexiNumberList" style="margin-left: 10px; margin-top: 0px; margin-bottom: 0px; line-height: Normal;">

 

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 26, 2021

Update 4 is now available via Help > Updates.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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A
Attempted_Documentation
Known Participant
March 18, 2021

Thank you. Yes, waiting a little while longer for an update is okay. I'm testing before fully upgrading.

For me, the multilevel list upgrades to a paragraph. Even with no paragraph linked to it.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 18, 2021

@Attempted_Documentation There is an update due soon and I believe how it upgrades what you have is changed. Is upgrading again after the update an option? If not I'm not sure what to suggest as what you have looks like a numbered paragraph rather than a list.

 

Let us know if waiting and upgrading again is an option.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

 

 

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A
Attempted_Documentation
Known Participant
March 18, 2021

Has there been any more done for this?  I am having the same problem in 2020.3.32. 

I followed the steps to remove the paragraph from the multi level list. Saved the project and the css file. After I upgrade the project from RH2017 to RH2020 and the list is still broken.

When I view the page html, this in 2017:

     <p class="NoSpaceNormal" style="font-weight: bold;">Step / Action</p>
     <?rh-cbt_start condition="Flexi" ?><?rh-list_start class="FlexiNumberList"

becomes this in 2020:

     <p class="NoSpaceNormal FlexiNumberList"

S
Adobe Employee
Surbhi_Maheshwari17103204
Adobe Employee
November 5, 2020

Hi Amy,

 

First of all thank you for reporting this. We are currently working on fixing various upgrade scenarios of multilevel list and this is one of the cases we missed earlier and will be taking up now.

Coming to the problem:

In the mentioned scenario, multilevl list style is linked to a para style. Numbering is coming from multilevel list style and color/font etc is coming from para style. It does not work as in upgrade process list style is not converted to para style but list is converted to autonumber (<p>).

One solution/workaround for this issue is to unlink the multilevel list style from para style like: Paragraph style drop down is set to none. 

2. Open your paragraph style and link it to multilevel style like: on para style click autonumber and select multilevel list style as shown in image below.

3. On your list apply multilevel list style 

4. Now select the list and apply paragraphj style.

 

Result will be same in classic and after upgrade there will be no loss in this case. In case of any confusion let's connect on a call and discuss it more. Also we would love to hear more of your multilevel list use cases as currently we are wokring on fixing them.

Kindly drop me an email at sumahesh@adobe.com for any queries.

 

Thanks and Regards,
Surbhi Maheshwari

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
November 3, 2020

I understand a workaround will be posted soon. 

 

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
November 3, 2020

So in short, the numbering is lost. I just set up a test using a paragraph style in the multi-level list style and got the same problem. It's also the same if you upgrade the Classic project to 2020.

 

It's a bug that I will report to Adobe. Meantime I think you will have to apply a mulitlevel list style in your 2019 project.

 

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T
TERRIENAMY5DDAAuthor
Participant
November 3, 2020

Thank you Peter for looking into this and reporting the bug to Adobe. I work at a very large company with several technical writers attempting to convert several large projects to 2019. We use multilevel lists quite a bit. Applying this manually is not a good option for us.

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