Multilevel lists - cannot use tab to change levels - Robohelp 2022

Hi.  Yes, line 1 looks good in the CSS editor, although it doesn't show me what the 2nd line of a list item will look like? There is no way to see a preview of what a multi-line list item would look like on the 2nd line in the CSS Editor (from what I am seeing.....although, I could def. be wrong).  In theory I love the CSS Editor, but I have had big problems with it.  Sometimes I make a change and absolutley nothing happens.  Sometimes I make a change and the numbers will move all the way over on top of the text. It hasn't clicked with me yet.  I love the idea of being able to preview what I'm doing when I'm making the changes and settng up my styles, but for me, it hasn't helped me bc it's always doingsomething completely different than what I am expecting.  (I totally get it's the pilot and not the plane.  In other words, if I was changing the correct "thing", I would get the expected results in the preview).  The only things I have been changing are font size, line height, top and bottom margin, left margin and left padding.  I haven't really touched anything besides those fields in the CSS editor.     Here is what I've done......I imported Word files and the styles I used in Word.  You and everyone else were right in that, it seemed to just mess things up vs helping in any way.  So, I started by clearing formatting on  my topics once they were imported by selecting all and going to Edit/Clear Formatting in RH.  Then, I selected the lines that needed to have bullets or numbers and I used the bullet OR the number button on the toolbar at the top of RH to change those lines to a bulleted list or a numbered list.  I noted that it was either the decimal or the disc style that was applied when using those buttons,  so I went in and edited the decimal style and the disc style for what I am trying to produce.  I need numbers to start in .5" from left margin and then .5" space (or a little less) between bullet/number and start of text and then I need subsequent lines to wrap back directly under the start of the 1st line and NOT the left margin.  Here are the settings I have been using (which work great for line 1 - - but 2nd line goes back to margin).  

Font Size - 18 px

Line Height - 24 px

Top and Bottom Margin - 18 px

Left Margin - 48 px

Left Padding - 40 px (just because it looked better than 48 px.)  It is my understand that the padding deals with the amount of space between the bullet/number and the text.  

Hi Peter.  I will try the Shift V (that would make things a little faster).  I must have missed that suggestion although, I've referred back to your emails about 100 times since I received them trying to see if I missed something (that seems to be going well, since I obviously missed the Shift V suggestion)   🙂 

I'm going to go ahead and close this post out, because with Jeff's article he sent to me, I think I should be able to figure out how to set a 1" 2nd line indent. Thank you to all that responded.  It's very much appreciated.

Thanks, Amebr.  You were right about the blank paragraphs.  You can't tell in the output.  So, now the only problem I'm having at this particular time is the tab button not working to move level one to level 2.  Like I said, it works in some places, but not all the time.  Something obviously is in those lines that is causing a problem.  I'll reread the suggestions on this post and see if I can figure anything out.  Thank you.

Yes, I agree with the coming from Word to RH could potentially be bringing in unwanted "crud".  The Word documents are pretty clean.  I'm the only one that has worked on them and I created the styles in Word.  However, in the spirit of just getting on with life, I tried the Notepad thing prior to posting here but that didn't fix the issue with the empty paragraphs appearing or the tab not working in promoting text to the next level.  I also am running into the fact that when I go from Notepad to RH, none of the hard returns come over from notepad.  So, I apply 1 Heading style to the top line and the entire document changes to heading 1 because it thinks the entire document is 1 giant paragraph.  So I have to go in and reinsert every hard return.  That can't be right??   It seems like any which way I turn, I'm hitting a brick wall.  I've only got about 1000 more of these pages to bring in.......I thought I had cleared all the RH hurdles whenI figured out how to create my list style in RH since the numbering styles I had setup in Word, just don't really transfer over, I guess.  But, alas, I'm still not in the clear.  One giant brick wall after another.  I guess my thoughts are why have the option to import from Word if it causes so many problems? I know that is the main reason my company purchased the software (which was before I arrived).  It just seems like it's a big deal to the consumer yet it doesn't really work for much.  Anyway, if anyone has any additional thoughts, I'd love to hear them.

Additionally, I looked at my CSS source code as I mentioned in the post, at the spot where the odd things are happening and have even went so far as to start removing things that I think could be the problem, but when I removed those things, I was left with an error message so I put those things back and the error went away.  First time I looked at CSS was 2 weeks ago.  I'm not there yet, I suppose.

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@Jeff_Coatsworth wrote:

I would suspect that the Word import brought in a bunch of cruft into your RH topics - have a look in the HTML source view at a spot where it's misbehaving.
Generally, you want to have your import source doc as clean as possible to make the mapping to RH's styles work. That other option of running the Word content through Notepad first will work if you paste into a fresh topic & then apply your RH styles to it.

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@Jeff_Coatsworth wrote:

I would suspect that the Word import brought in a bunch of cruft into your RH topics - have a look in the HTML source view at a spot where it's misbehaving.
Generally, you want to have your import source doc as clean as possible to make the mapping to RH's styles work. That other option of running the Word content through Notepad first will work if you paste into a fresh topic & then apply your RH styles to it.

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