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default5c0ouepw4hne
Known Participant
February 27, 2023
Question

Navigating through TOC in the html output do not link to top of topic

  • February 27, 2023
  • 2 replies
  • 591 views

Hi all! 
This issue for our document keeps growing. It seems that our TOC when you click through the topics some take you to the bottom or middle or random space with in the topic page. I am in the new 2022 Robohelp. I will say with each update the output become more riddle with these. 

any thoughts ? 

    This topic has been closed for replies.

    2 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    February 28, 2023

    Are you saying the local output works fine but it goes wrong when you publish? Try clearing the publish folder and publishing again. Maybe some old stuff is lurking in the publish folder.

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    default5c0ouepw4hneAuthor
    Known Participant
    March 1, 2023

    This shows the TOC first click to the bottom and now we are noticing that when you select the bookmark for Appendix A you will then get the Appendix A view for each TOC after. You can refresh the browser to stop the Appendix A issue but that does not fix the first view TOC linked to the bottom vs the top of the page. Maybe different issue. Just trying to find what we have set up wrong or some kind of a troubleshooting trail 

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    March 1, 2023

    The troubleshooting trail is - #1 test with the sample project - is the effect being seen with it?

    Yes - might be an issue in RH or an issue with your build (I notice that you seem to be using a Mac - that might be the difference).

    No - then the issue is within your project. Next steps in there - is it an upgraded project or fresh in RH2022? Etc, etc.

    Start with this & report back.

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    February 27, 2023

    Does this happen with the sample project at all? If not, then it's got to be in your project; if so, then it's a RH issue and should be reported.
    If it's your project, have a look at the HTML the TOC is pointing to - there's got to be some reason why it's jumping to the location it is.

    D
    default5c0ouepw4hneAuthor
    Known Participant
    February 28, 2023

    I haven't tested just a project that isn't the document but I will. 
    When I click through the TOC before output all clicks open at the top. Then the publish is not so, and it isn't every topic. What should maybe I be looking for? Maybe at the code view? I am not familiar with what I am looking at there minus the random paragraph marks. More thoughts on troubleshooting this would be appreciated 

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    February 28, 2023

    Use the sample RH project first to generate output and see if the TOC acts the same way or not as your project. If it works fine, then the issue is something in your project. At that point I would look at the code view of the HTML generated that's not working to see what sort of coding is present that the TOC is pointed to.

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