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A
Anonymous
December 20, 2010
Question

Need Immediate Help!! Unable to find a solution for updating content in RoboHelp. Strange :(

  • December 20, 2010
  • 1 reply
  • 847 views

Hello everyone!!

I am trying to create a huge instruction based help file through RoboHelp. Its the best possible option I could find when compared to writing lengthy tutorials with many files. I am planning to host it on network. Since the length of the web help would be exceptionally large (around 1000-1500 pages), I am looking for a solution wherein i can update the contents in the future once the document is hosted online. Let's say, if I wish to add few more topics, or some additional text and images in the topic later on.

Right now I am in the impression that once the lengthy manual has been hosted online, if I decide to make any changes later on in future (like adding additional TOC's, or text and pictures), I have to re-compile and re-host the entire manual to reflect the changes.

I also tried exploring the option of linking the source word file (the existing word file of the manual i have with me). But the problem is that after importing and linking, I am not able to customize the TOC's (like renaming, or moving the TOC's).

It would be really helpful if anyone can recommend a suitable solution for this. To sum it once again, I am just looking for a tool/process/way wherein I can easily update any required section of help (which I would be hosting online) without re-hosting the entire 1000-1500 pages.

Regards,

RoboGuy

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1 reply

Captiv8r
Captiv8r
Legend
December 20, 2010

Welcome to our community

Sounds like RoboHelp would certainly fit the bill for what you are seeking. Basically it works as follows:

You maintain all the content on your local PC.

You then Generate a Web Based output such as WebHelp, FlashHelp or AIR Help (Web Based).

Once the output has been created, you publish it to the Web location.

So perhaps you add a few pages and change some others.

You make those changes in your local copy of RoboHelp and Generate the Web Based output again.

You then publish the output to the Web location to populate the updates.

The first time you publish output ALL the content has to be copied across. But at that time, RoboHelp makes a list of what files were copied.

Subsequent publish operations only copy the files that need to be copied. So the first time through it may take a few minutes to copy all the content. But subsequent publish cycles should take just a brief while. Often, just a few seconds.

Cheers... Rick

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A
Anonymous
December 20, 2010

Dear Rick!

Thanks so much for your helpful reply. Since I am new to this application, the steps mentioned by you made lots of things clear to me. However, I am still wondering about the following :

  1. Lets say I have around 900 topics in my help file. And I compiled the entire help file (File -> Generate -> Primary Layout WebHelp) and publish the generated files on the server. Then I open the project file again in RoboHelp and make some small changes in 4-5 topics (out of the 900 ones). Then when I once again generate the files, will it take the same amount of time as generating it for the first time?? Or will the RoboHelp only make changes to the relevant topics? And then, when I have to upload it again to the server, do I have to upload the entire folder (with 900 topics) all over again?
  2. Is there any tutorial online which shows step by step how to publish the generated webhelp content on the server?

Thanks.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
December 20, 2010

Rick should be safely tucked up in bed right now so perhaps I can help.

First of all, 900 topics whilst not small, is also far from large so don't let the number of topics worry you.

In the wizard for creating the output there is an option Republish All. If that is not ticked, then only changed files will be published. Note that will be more than just the topics you have changed as various internal files have to be updated as well. However, it will reduce the time.

The publish page of the wizard does have a help button and that covers the basics. If you can use the File System option, that is very simple. Come back if you have specific questions.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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