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SteelcaseMark
Inspiring
January 23, 2014
Answered

New topic not appearing in merged index

  • January 23, 2014
  • 2 replies
  • 2196 views
  1. I have used @Peter Chater Grainge’s “Merging Help” document for a few years now (at least since RoboHelp 😎
  2. Now using RoboHelp 10. Internet Explorer 9.
  3. I created the topic. Created a Map ID for the topic
  4. Added to the index.
  5. Saved the project.
  6. Generated the parent (parent already had the child project in its TOC from years back). Content setting for Index is: “Default Index”. Navigation setting for Preferred Format is: “DHTML”.
  7. Generated the child. Content setting for Index is: “Default Index”. Navigation setting for Preferred Format is: “DHTML”.
  8. Copied the parent and child  whdata, whgdata, whxdata folders to folders outside the project along with the generated results for the parent and child.
  9. TOC is synchronized, Index appears, but the new topic does not.

Did I miss a step?

I did not add the topic to the browse sequence.

This topic has been closed for replies.
Correct answer SteelcaseMark

Short answer: Manually edit the whlsti*.htm files in the whgdata folder and enter the new topic.

Long answer: I fixed it by doing something that should not have to be done - manually edit the whlsti*.htm files in the whgdata folders. Why the index did not update these files is beyond me. I found that the old topic was still associates with the index entry so I edited the files using Notepad and did an HTML code dive. I changed the topic name to the new topic, saved the file, manually copied the file to the destination server (by this time I am thoroughly wary of technology - I think I'm turning into a Luddite), waited for the server to upgrade to production and there they were.

2 replies

S
SteelcaseMarkAuthorCorrect answer
Inspiring
December 23, 2016

Short answer: Manually edit the whlsti*.htm files in the whgdata folder and enter the new topic.

Long answer: I fixed it by doing something that should not have to be done - manually edit the whlsti*.htm files in the whgdata folders. Why the index did not update these files is beyond me. I found that the old topic was still associates with the index entry so I edited the files using Notepad and did an HTML code dive. I changed the topic name to the new topic, saved the file, manually copied the file to the destination server (by this time I am thoroughly wary of technology - I think I'm turning into a Luddite), waited for the server to upgrade to production and there they were.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
January 24, 2014

I was puzzled at first by step 8 but I think what you mean is that rather than generating to a folder in the way I do (see the download on my site), you generate each project to the !SSL! folder within that project and then tie them together.

I have encountered this and it is nothing to do with merging, it is as simple as being a browser cache issue. Try more than one browser and try refreshing with F5. Even that was not enough with one instance recently using Firefox, I had to go into Tools > Options and clear the whole cache.

I assume you did add the topic to the TOC.

_____________________________

Peter Grainge

http://www.grainge.org

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S
SteelcaseMarkAuthor
Inspiring
January 27, 2014

Peter,

Sorry for the confusion on Step 8. I generate locally to the !SSL! folder, but not to the same folder as the source. Company policy has me copy it to to a server where QA and development can pick it up.

Anyway, that is not relevant.

I tried Chrome, cleared the browsing data "From the beginning of time". Screen is blank (see below).

I did not add it to the TOC as it is CSH for a minor window.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 10, 2014

Peter,

Please pardon my ignorance, but... where is the index file stored (whxdata folder?) and what is usually called (whidata0_xml.js?), perhaps? Just guessing at this point.


That's an output file. Look in the source for the HHK file.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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