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L
Lija.N
Inspiring
November 7, 2018
Question

Re: Script error being displayed when viewing the topic from WYSIWYG.

  • November 7, 2018
  • 1 reply
  • 1783 views

Hi, I am getting "file:///C:/Users/lija.nair/AppData/Local/Temp/~hhE9C7.htm" error while trying to print a pdf from chm. Please help.

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1 reply

Peter Grainge
Peter Grainge
Community Expert
November 7, 2018

Different problem but have you tried the same solution?

This thread was originally a post in the thread at Re: Script error being displayed when viewing the topic from WYSIWYG. It has been moved as it relates to CHM files and the solution there was not relevant.

Create a backup first. I always recommend creating the backup as a zip file. That prevents you opening it accidentally and working on it before you realise it was the backup. This way you always have a clean backup that can be used to create a new clean copy time after time.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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L
Lija.NAuthor
Inspiring
November 7, 2018

Yes i tried. I am still getting the same error. I have created a back up too..

I get this error, when i try to print a topic with its subtopics. There are 12 topics in CHM and only one topic (along with subtopic) is throwing this error.

The print seems to work fine, when I click on yes or no. Nevertheless such script error would irritate the customers. Requesting help me to solve this issue...

Peter Grainge
Peter Grainge
Community Expert
November 7, 2018

Is the issue related to Robohelp file (Book/topics within the book) or CHM or PDF?


I believe the issue is with the CHM. First place to look is the header section of some topics where it works and some where it doesn't.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
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