RH 2019 new UI - Word Output issues

[joannah98656944]

I have created a Word Template for use when creating word output from RH2019 - New UI. I have tried mapping the styles from my RH project to the styles in the Word Template and I have tried discarding the styles in the RH project but get the same results. I have several issues:

• The output still uses the same font specified in the RH project rather than picking up the font specified in the template. The headings are the right colour and size but the font is wrong.
• The bulleted and numbered lists are indented wrong. The second line does not match up to the first line.
• Where I have a table in a list, the text in the table indents to match the list but the table border does not change

The Word template works fine if I use it to create a document in Word.

[Peter Grainge]

What font?

It has to be one of the fonts listed here. Known issue.

https://docs.microsoft.com/en-us/typography/fonts/windows_10_font_list

[joannah98656944]

Yes, you are right, it is one of the fonts on that list!

Thank you Peter.

[Peter Grainge]

You mean it is coming out as one of the fonts on that list rather then the font you defined, correct?

[joannah98656944]

Sorry I misunderstood what you meant.  The font I want (Calibri) is on that list.

I am getting the Lato font which is the font in the RH 19 project. In the Word output preset, in the Word options where you specify the style mappings, even thought it is mapping to the style in the word template I have specified, it shows that it is using the Lato font.

I have got the following in my default.css

@font-face {
font-family: "Lato";
src: url("Lato-Regular.ttf");
}

[Peter Grainge]

Try commenting that out.

/* before and */ after that bit.

Please refer to RoboHelp 2019 rather than 19. It helps people searching later.