RH 2020 - having to keep signing in when using sharepoint for collaboration

In the absence of any response, I can only suggest you try Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your support contact options.

It would be helpful if you could post here what they advise.

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See www.grainge.org for free Authoring and RoboHelp Information

OK. Let's see if @rajasekhar reddm66514448 comes back tomorrow. Late where he is.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

There are 3 of us using RH Update 5 with Sharepoint and we have all signed out and in again to our sharepoint connection profile (someone even tried creating a new Sharepoint profile) and we are all still having the same issue where we keep having to sign in.

No idea, I am not a Sharepoint user. I do use many sites that don't sign you out, hence suggesting a manual sign out, which is what @rajasekhar reddm66514448 suggested.

Please Sign out and Sign in again in your connection profile, after installing update 5.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Umm, well I never manually sign out. Or do you get automatically signed out when you shutdown your machine at the end of the day? And also, selecting the keep me signed in for 7 days should surely avoid that?

... and you have manually signed out rather then been signed out? I am wondering if that could be a subtle difference.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Yes I have applied Update 5

You haven't said specifically that this is after applying Update 5 in accordance with @rajasekhar reddm66514448 instructions.

Add that and hopefully he will advise further.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

We are still getting this problem. The number of times you have to sign in is reduced if you select Sign-in Options and select your companies sharepoint domain. However, if you select the Stay signed in for 7 days check box, this is ignored. I still have to logon back in on average at least twice a day. 

I always seem to miss these update announcements! I have just installed Update 5. I just checked the fixed issues in update 5, it does not mention anything about Sharepoint.