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Tejas Dandekar
Inspiring
November 23, 2020
Answered

RH 2020 - is microcontent in responsive outputs possible?

  • November 23, 2020
  • 4 replies
  • 2598 views

I tried microcontent in RH 2020 with frameless output and it works very well.

Is it not possible to implement microcontent in RH 2020 with Responsive html5 output?

This topic has been closed for replies.
Correct answer Peter Grainge

The answer I received is below. 

 

The steps to add a chatbot or FAQ page are same as frameless output.
In fact, the FAQ page is possible in chm, word, pdf, epub outputs, just add mc file in the TOC.
________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

4 replies

Participating Frequently
November 17, 2023

Hello,

I am working on a HTML5 output and am also running into this issue. I would prefer to have my microcontent appear underneath the search bar like it does in the Frameless but am not having luck finding the settings or place in Robohelp that controls the search box.

Were you ever able to resolve your issue or get more information?

Jeff_Coatsworth
Community Expert
November 17, 2023

@Elsa Blankinship what version of RH are you running?

Jeff_Coatsworth
Community Expert
November 17, 2023

I am using RH 2022.3.93.


Did you go through Peter's explanation of it?

https://www.grainge.org/pages/authoring/rh_tour/rh2022/authoring/microcontent.htm

Peter Grainge
Community Expert
November 25, 2020

If you are using the same project that worked with frameless and the responsive preset is in most respects the same, from what I was told by the developers it should work.

 

The Compass Travel project you linked to is essentially the same as the Compass Travel sample project supplied with RoboHelp and that uses the Studio skin.

 

Beyond that I think you will need to take this up with Support as this is all very new and we are learning bit by bit.

 

See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your support contact options.

 

Is there a particular reason for wanting to make this work in a responsive skin? Going forward there will be more features added to frameless skins.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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Peter Grainge
Peter GraingeCorrect answer
Community Expert
November 23, 2020

The answer I received is below. 

 

The steps to add a chatbot or FAQ page are same as frameless output.
In fact, the FAQ page is possible in chm, word, pdf, epub outputs, just add mc file in the TOC.
________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information
Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
Tejas Dandekar
Inspiring
November 25, 2020

I tried updating RH 2020 to the latest update. Then tried microcontent with the Indigo layout. The search results appear in the right pane and not as microcontent would. When I click the first search result it displays the .mc file contents in the search results.

Am I missing something?

Just curious because in this example: http://showmethedemo.com/Compass_Travel/ the microcontent works perfect. And this is Responsive I guess.

Peter Grainge
Community Expert
November 23, 2020

I assume this question is coming from a failed attempt. To the best of my knowledge it isn't an option but I have asked for confirmation. 

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.