Robohelp 11 Failed to initialize database

Question

Since W10 update yesterday when I compile my Robohelp 11 project search comes back with Failed to initialize database.Any ideas?CheersMax

irishmax · Accepted Answer

Fixed it! Found old installation files, re-installed, updated & now it's working fine. Why it went wrong is anybody's guess.

Peter Grainge · Answer

A search on "Failed to initialize database" brings up a whole load of threads. Mostly they report it is down to MSXML being needed. As far as I can see Adobe didn't fix the issue until RoboHelp 2015 and the thread below refers to the service pack.

In https://community.adobe.com/t5/robohelp/search-error-failed-to-initialize-database/m-p/3282842?page=1 the user reports "I experienced the same error with the Search function not working in help compiled using RoboHelp 2015. I uninstalled and reinstalled RoboHelp, but that did not fix the problem. I was finally able to fix the problem by installing MSXML 4.0 Service Pack 2 and MSXML 4.0 Service Pack 3 Parser on my laptop"

It looks like you will be out of luck with RoboHelp 11 unless you want to try and find a later version of the MSXML service pack and risk how it works with your copy of RoboHelp.

Whatever you try, do backup first.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded