Robohelp 2017 Predictive Search Does Not Work

Forum|Forum|7 years ago
November 6, 2018
1 reply
1435 views

We just upgraded from RoboHelp2015 to 2017. We opened our 2015 responsive HTML project in 2017. Is this all that needs to be done to "upgrade" the project? I was able to create the RHTML5 output, but the predictive search doesn't work. Is there a different way to "upgrade" the project other than opening the project file (after deleting the CPD file)? Is there a setting in RH that "turns on" the predictive search capability that we need to do? We are still using the Charcoal_Grey screen layout. I saw another team within our company that upgrade a similar project using the Charcoal Grey screen layout and their predictive search works in 2017 output.

This topic has been closed for replies.

Peter Grainge

Braniac

Did you also apply the updates to 2017 before you upgraded?

Peter Grainge

www.grainge.org

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

L

lisabj4Author

Inspiring

We have both 2017 updates applied before upgrading our project.

Peter Grainge

Braniac

I imported the .slz file from the adobe website (had to rename it from.zip). I didn't know whether the layouts on the adobe site were ever updated and wanted to get the latest files. That obviously didn't work. Now I'm choosing the C_G layout from the Gallery and calling it C_G2. Is this what you wanted me to do? If so I misunderstood. I just tried this and generated the output using the new C_G2 and the predictive search works. Now that I got C-G2 to work will I have to apply all my customization to this layout in order to have predictive searching? Are there any other options to make this work that you know of?

Yes and yes.

The site is out of date and I have advised Adobe again.

Sorry but yes you have to apply your customisation again. That's why I said

to keep the original so that you can reference the settings.

Peter Grainge

www.grainge.org

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded