RoboHelp 2020 TOC open on default in Responsive Help output

Forum|Forum|3 years ago
April 29, 2022
3 replies
214 views

I recently updgraded to RH2020 from RH2019. When my projects were upgraded, I had to re-do the outputs. The files must be output in a Responsive HTML format. I'm not having problems publishing the files, but the TOC seems to be hidden by default and, once opened, takes up a lot of space on the left panel. Is there a setting that will allow the TOC to open by default? We want it to display without the users having to take any additional steps. Also, is there a way to control the default size of the TOC panel so that it isn't taking up almost half of the screen?

This topic has been closed for replies.

Peter Grainge

Community Expert

There's something wrong with the images as they don't expand when clicked.

For responsive outputs there are no window settings. If you click the Windows option to create a new window, you will see they are for CHMs only.

Go to these settings and first of all deselect Responsive and generate. If that then opens the way you want, as it should, then the issue is the window size as I suggested. Your options are to

Use this layout without responsiveness. That gives the desired appearance but stops the layout changing to suit the device being used to view the help.
Change the width settings so that they change at a different point.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Peter Grainge

Community Expert

The 2020 view looks like it is in a window size for tablet viewing. What size is the window?

Please use the photo icon to insert images within the post. Seeing an image inline with the text makes it easier for anyone answering or viewing the post.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

E

Erin23947470oyeyAuthor

Participating Frequently

These are the window parameters that are set:

I'm okay with the full window size. It's more the fact that the TOC is not displaying when the file initially opens and when you click menu, this is what shows. I need the menu bar on the left to be smaller.

Jeff_Coatsworth

Community Expert

First make sure you're all patched up (Patch 7 as of Apr 2022) - then check your Preset. You might want to use the new Frameless one - that will give your developers something to mess around with and it's the direction that the RH dev team have been putting their efforts into.

ps - don't attach photos, use the inline picture icon to display them - makes it easier for people to see what you're talking about.

E

Erin23947470oyeyAuthor

Participating Frequently

Our client does not like the way the frameless output looks. They want it to look as close to identical to the 2019 version as possible.

PS-Understood. This was my first time posting. Apologies.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded