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Inspiring
July 7, 2021
Question

Robohelp 2020 update 5 - project added to Sharepoint not showing with version control when downloade

  • July 7, 2021
  • 17 replies
  • 408 views

We have a project that has been added to sharepoint using Collaborate > Add Project. I need to edit this project so I selected Collaborate > Open Connection > Sharepoint Profile. I navigated to the folder on sharepoint, selected the .rhjp file and selected Open. Robohelp said it was downloading files. It is a huge project  (nearly 7,000 files).

The project is now in Robohelp. However, when I went to edit a topic, I did not get a message to say that it is not checked out. If  I right-click the topic, check out is not listed as an option and if I select Collaborate > Check in, the file I have edited is not showing up as needing to be checked in. 

Its like Robohelp does not think there is any version control on this topic. So far, this has happened on about 4 topics. However, its not happening on all of them. I have now selected collaborate > Get latest version to try and get these files from sharepoint. I have checked the folder in sharepoint and they are there and my colleague has worked on them and checked them back in (last week) with no problems. 

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    17 replies

    Inspiring
    July 8, 2021

    OK. I have found out about bit more about this project. Because you can import framemaker files into Robohelp 2020, I think my colleague imported the files Robohelp Classic 19 and then upgraded the project in Robohelp 2020. 

    I am not sure why this affect using sharepoint though? The files are all in the folder in sharepoint and have downloaded to my c drive correctly. Its just like Robohelp does not think there is a connection to sharepoint on some of those files? 

    I wondered if, as a work around until we work out what is going on, if I could make changes to the topics and, in sharepoint select upload, navigate to the changed topic.html file on my c drive and upload the file directly to the folder in sharepoint. Then if my colleague does, get latest version, she would get the file with my changes? I guess we need to try it.

    Community Expert
    July 8, 2021

    I think the menu item "FrameMaker Documents > Update All" is a red herring in this case. I get that menu on folders in my project even though I've never worked with a Framemaker file in my entire career.  

     

    I have nothing helpful to offer on solving the source control problem, unfortunately.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    July 8, 2021

    @Amebr oooh, that's really annoying - the FM import process is supposed to be a "one & done" sort of thing. They shouldn't have left a "FM > Update All" function hanging about!

    Inspiring
    July 7, 2021

    I did and I changed something and then selected collaborate > Check in and the files were not listed as needing to be checked in

    Peter Grainge
    Community Expert
    Community Expert
    July 7, 2021

    Have you tried removing Read Only?

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    Inspiring
    July 7, 2021

    This project was created  by importing framemaker files. The files are not nor have they ever been linked.  

     

    1. My colleague created a rh 2020 project

    2. She imported her framaker files

    3. She Used Collaborate > add project to add the project to sharepoint

    4. I downloaded the project using collaborate > open connection > profile name

     

    And now I have this problem. When I looked at my c  drive, the folder that contains the problem files is read-only. 

    I have also emailed tech support but as they often do not reply in a timely manner, I thought I would post something here, as we trying to get a workable project that more than one writer can work on from these framefiles.

     

    Jeff_Coatsworth
    Community Expert
    Community Expert
    July 7, 2021

    Something in your logic sounds messed up - if it's a linked FM to RH project, then changes would be driven through FM, not RH. So there's little need for source control on the RH project, but a need for it on the FM content.

    Inspiring
    July 7, 2021

    This project has been created from Framemaker files ( I dont actually know how as my colleage set it up) I have just realized that the files that I cannot check in, when I right-click I get an option to update framemaker files. On the files I can check out, I dont get this option.