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Robohelp 2022 Merge Project TOC Dropdown Color Not Changing

New Here ,
Jun 17, 2024 Jun 17, 2024

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I need some help on my issue. I am working in the New IU 2022  Robohelp, Merge Project, Template is BlueLagoon. My issue is when I click on one of my child projects within the TOC Merge Project and dropdown one of the pages within that child project and it's blue like I clicked on the page. I'v e tried going in BlueLagoon, edit, Home page and Topic Page changed some of the coloring and it's still blue.  I'm not sure if I explained it correctly.

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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Sorry but I'm not understanding the problem. Also you are talking about a TOC Merge rather than just a merge. 

 

This page on my site describes the merge process. Merged Help Using RoboHelp New UI (grainge.org)

 

In a merge, the child projects all have to have a template specified so that they can be generated. However, it is only the settings in the parent project template that will apply.

 

Have a look at my site and compare your setup with what I have described. If you are still stuck, then come back with a clearer explanation. Maybe some screenshots would help. Please use the photo icon to insert images within the post. Seeing an image inline with the text makes it easier for anyone answering or viewing the post.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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New Here ,
Jun 18, 2024 Jun 18, 2024

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Kayla5FEF_0-1718714560181.png

This is what I'm seeing from the parent project. I can't figure out how to turn the blue lettering into white (it's very hard to read). I changed all of the colors to white in the left panel under the topic page. This is in the BlueLagoon Template. 

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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Is this where you have edited the font colour? It looks as if you have only edited one level.

 

image.png

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New Here ,
Jun 18, 2024 Jun 18, 2024

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Yes, I have the font color as white currently

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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Sorry to labour the point but set separately for each level? 

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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If yes, export the template and send it to me. Use the email address on my Contact page and attach it to the email. 

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New Here ,
Jun 18, 2024 Jun 18, 2024

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When you say export the template, do you mean send you the URL or what am I suppose to send? Sorry about that I'm relatively  new to this software.

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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Hover the mouse over the Blue Lagoon text and you will see the three dot menu.

 

Click Export and save the file somewhere. Then email it to me.

 

image.png

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Jun 18, 2024 Jun 18, 2024

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I exported the parent project and it's a .skz and it says that it's not supported when I tried to attach it in an email

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New Here ,
Jun 18, 2024 Jun 18, 2024

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I'm going to see if our IT can get this file sent to you via email since our system does support .skz may need permission

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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You might need to zip it up first before sending. Other options include file transfer services like Google Drive or OneDrive.

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New Here ,
Jun 18, 2024 Jun 18, 2024

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Our organization uses Lotus Notes since and we don't have Google Drive or OneDrive. I do have it zipped up and I can place it in my work email to direct email him it will work that way. Still trying to figure out a more practical way

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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If you click the email link on my site you will see the address. Send from any email account you like. Change SKN to TXT might help and zip it up.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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New Here ,
Jun 18, 2024 Jun 18, 2024

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Just got it sent through my organization email, thank you!

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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Content removed. Ignore what I had said. Back later.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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Please post an image of the Home Page and Topic Page tabs in the template editor.

 

The topic page is not showing a dummy TOC in what you sent me.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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New Here ,
Jun 18, 2024 Jun 18, 2024

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what does a dummy TOC mean? and how do I add it?

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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The template editor shows the structure of a TOC, not your actual TOC.

 

Just screenshot the topic page in the template. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Jun 18, 2024 Jun 18, 2024

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Yes, however when I generate my project that blue appears in the TOC. However in my TOC preview it doesn't show the the White. Below is the generated one and the Robohelp preview TOCs. The users can't see the blue and I need to get rid of that. 

Kayla5FEF_1-1718732192272.png

 

 

Kayla5FEF_0-1718732159376.png

 

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New Here ,
Jun 18, 2024 Jun 18, 2024

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The lettering that is in blue on that first TOC I haven't clicked on any of those. When I dropped down they were already blue and that's an issue for our users

 

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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They are white by default, that's why I can't understand the output being different and why I have asked for the project.

 

The template you sent me is now showing any example TOC entries whereas in a new template they are white.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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New Here ,
Jun 18, 2024 Jun 18, 2024

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That is strange. Below is not. Do you think this is a bug in the system or do we have to use a different color template you thinking? 

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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Neither. I think it is something in your project, hence asking to see it. 

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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New Here ,
Jun 18, 2024 Jun 18, 2024

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Need me to export the parent project again, URL  and/or export the child as well?

 

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