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D
db_tw
Participating Frequently
July 21, 2009
Answered

RoboHelp Skins Gallery disappeared

  • July 21, 2009
  • 1 reply
  • 2630 views

Hi -- I have the TCS (first version with RoboHelp 7) and did a WebHelp demo. I put it aside to do other work, and now when I launch RH none of the skins are in the gallery. I have no idea how that happened and I can't find anything in the Knowledge Base about it. Does anyone know any way to fix this, or do I have to uninstall/reinstall RH?

Thanks!

Daryl

This topic has been closed for replies.
Correct answer Peter Grainge

Hi Peter,

Yes, here's the path value, which leads back to the empty folder:

C:\Program Files\Adobe\TechnicalCommunicationSuite\Adobe RoboHelp 7\RoboHTML\sqSkinsExt\Gallery

Best,

Daryl


There are several instances of this key but it looks like everything is in place except the actual files.

If you have another machine with the files, you can copy them but otherwise I would go to Add / Remove Programs (or the Vista equivalent) and do a repair.

See www.grainge.org for RoboHelp and Authoring tips

1 reply

Peter Grainge
Peter Grainge
Community Expert
July 21, 2009

What gallery? Where are you expecting to see the skins? Are you talking about the skins in a project or somewhere else?

See www.grainge.org for RoboHelp and Authoring tips

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
D
db_twAuthor
Participating Frequently
July 21, 2009

Hi Peter,

To locate the gallery:

--Open the Project Setup pod

--Right-click Skins

--Click New Skins (the New Skin Options dialog box opens)

--Click Create from Gallery (the Skin Gallery dialog box opens, displaying WebHelp tab and a list of the available skins)

--Select a skin and then click Preview to see a preview of it

When I open the gallery there are no skins listed any more. When I go to the program files and open RoboHtml > Gallery folder, there are Images and Tables, and when I open the sqSkinsExt > Gallery folder, there's a Quick Preview containing a .gif that would normally give you a preview if there were anything to preview.

Any ideas why the gallery files disappeared and how to get them back?

Thanks!

Daryl

Peter Grainge
Peter Grainge
Community Expert
July 21, 2009

Look in C:\Program Files\Adobe\Adobe Technical Communication Suite 2\Adobe RoboHelp 8\RoboHTML\sqSkinsExt\Gallery\QuickPreview.

Delete Adobe Technical Communication Suite 2 from that path if you have standalone RH. Also amend the version number if necessary.

First thing to do is see if they are there.

See www.grainge.org for RoboHelp and Authoring tips

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
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