The process cannot access the file because it is being used by another process.

Forum|Forum|13 years ago
May 9, 2012
2 replies
7341 views

When Generating a WebHelp build and then Publishing in RH X5, and selection to overwite all, I get an error stating "Publishing has been cancelled. The process cannnot access the file because it is being used by another process."

What is causing this, please? Solution?

Thanks,

RoboMan

This topic has been closed for replies.

A

a_neises

Known Participant

I have a new twist to the above issue. Attempting the work-arounds listed above unfortunately did not resolve the issue.

"The process cannot access the file because it is being used by another process" error started occurring after we updated to IE 11. (It also only occurs in one project, created using files that are linked from FrameMaker 11 to RoboHelp 10.) To make the RoboHelp .htm files compatible with IE11, I paste the following line of code into index.htm:

<head>
<link rel="shortcut icon" href="whstart.ico">
<title>Insert Your Title Here </title>
<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE8" >
<meta name="generator" content="Adobe RoboHelp 10" />
<meta name="description" content="WebHelp 5.50" />


</head>

After attempting to paste the line of code into a Notepad file, the file does not save, and the error message appears.

Jeff_Coatsworth

Braniac

You probably don’t need that line anymore with the recent patches to RH10 (I just checked one of my projects and it doesn’t have that line & works fine with IE11, FF and Chrome). But it sounds like you have the index file open somewhere else while you’re trying to edit it. Try it on an isolated copy of the file first.

Jeff_Coatsworth

Braniac

Thanks for the info. I realize I need to give you more information. There are two parts to this information:

1. IE 11 & code: actually, it seems that I do need that line of code .. or something to that effect. Without the code, the Contents, Index and Search panes don't display information.

2. Here's what I've tried to do to troubleshoot the error:

a. Closed all files.

b. Rebooted.

c. Scrubbed the old project and completely rebuilt it (again, the RoboHelp project links to a FrameProject).

d. Attempted to publish on my local drive and then moved the entire project to a completely different location, on a shared drive.

e. Change locations of published files.

f. Change filename that launches the .htm files (before publication).

g. Delete the existing published files before generating a new batch.

Thanks for your help!

What version of RH10 are you using?