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Participating Frequently
February 1, 2018
Question

The search string you typed is not valid.

  • February 1, 2018
  • 2 replies
  • 1792 views

I noticed some odd behaviour with the search recently. Any time you first search for a string containing a stop word, it doesn't return any result and instead displays the error message "The search string you typed is not valid."

If I then refresh the page or hit Enter again, the search results come up as expected.

I've tried creating a new project with only 2 topics and the same thing happens there. Even removing the stop words from the "Stop Words" list doesn't seem to do anything.

Any suggestions?

Thanks,

Simon

This topic has been closed for replies.

2 replies

New Participant
August 8, 2019

I am running into the same issue using NOT. For example, if I type "link not working" i get the "The search string you typed is not valid." error message. It seems quite strange that this bug is not fixed. People use NOT a lot when looking at a help guide. It must be one of the top searched words...

Jeff_Coatsworth
Community Expert
August 8, 2019

According to the Tracker, it's working in RH2019.

Jeff_Coatsworth
Community Expert
February 1, 2018

Created with what version of RH and which layout? IIRC there have been issues with search stuff.

silvannosAuthor
Participating Frequently
February 1, 2018

I'm using RoboHelp 2017 version 13.0.1.279.

I tried outputting with both Indigo and Azure_Blue layouts and the same thing happens.

silvannosAuthor
Participating Frequently
February 1, 2018

Oops. Yes you said that. I had just been looking at a different thread and

had that in mind.

If you close the browser and go back later, do you still see the problem?

I have asked an Adobe contact to see if this a known problem. Also I'll

poke around some more tomorrow.


If I copy the URL with the search parameters and open it in a new browser, I don't see the error. Otherwise it happens every time I search for that term for the first time. Not sure if that makes sense.

Great, thanks.