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Participating Frequently
January 28, 2014
Question

TOC, Index, Search not displaying in Internet Explorer

  • January 28, 2014
  • 1 reply
  • 1351 views

This issue is in Robohelp 10, with a project that uses merged projects with a WebHelp output. This project was just upgraded from Robohelp 7 to Robohelp 10; prior to the upgrade, there were no issues with display in the published help. The project is based in a network folder and the webhelp is published to a different network folder. No settings or file locations were changed during the upgrade. When I completed the upgrade, generated and published all merged projects and then generated and published the master project, then attempted to open the complete webhelp from the index .htm file from its network folder, the TOC does not display and the Index and Search functions don't work in Internet Explorer, but all of the above works fine in Firefox. The project is not checked into Source Control. Any insight as to what I can do to correct this is appreciated.

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1 reply

Jeff_Coatsworth
Community Expert
Community Expert
January 28, 2014

What flavour of IE? There are issues with IE10 & 11 right now that require fixes & hacks to get it working.

Participating Frequently
January 28, 2014

I'm working on IE9.

Jeff_Coatsworth
Community Expert
Community Expert
January 28, 2014

Yes it is.


What about your settings in IE9 – maybe a security update tightened things up – having the help on a network server is the same as having it locally on your c:\ drive as far as MS and Chrome are concerned. What happens if you compile the sample project to a local c:\drive? Does it behave?