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November 11, 2009
Question

Topic headings not showing in Firefox, with RoboHelp HTML version 8 WebHelp

  • November 11, 2009
  • 1 reply
  • 1325 views

1. I have just upgraded a customer's Help project to RH8, with a WebHelp layout.

The finished WebHelp Guide works fine in Internet Explorer 8.

But Firefox 3.0.1.5 (latest update) does not show topic headings (style Heading 1) where they are automatically linked to the Topic Properties > Topic Title.; i.e. the topic heading is a Field {Title}, using rh-variable_start name="title" etc. Firefox only shows the topic heading if the heading exists as text in the WYSIWYG field.

I checked a backup copy of the compiled WebHelp that I had generated using RoboHelp HTML version 7, and this works OK - all topic headings that are fields display OK in Firefox.

2. Also, some images (.gif format) do not display in Firefox that is generated by RH8.

Any ideas, anyone?

Philip

    This topic has been closed for replies.

    1 reply

    Inspiring
    November 11, 2009

    Latest FF version is 3.5.5, perhaps an update will fix this.

    I've always found projects to display and work better in FF rather than IE 7 or 8.

    November 11, 2009

    Are you referring to your RH7 or RH8 WebHelp projects?

    I just downloaded FF 3.5.5 and get the same symptoms.

    Help, anyone?

    Willam van Weelden
    Inspiring
    November 12, 2009

    Hi,

    Can you post an example source file?

    Greet,

    Willam