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T
thuddles
Known Participant
February 3, 2014
Question

Why does paragraph formatting change when help is published?

  • February 3, 2014
  • 2 replies
  • 615 views

I'm running RH11 on Win7 Pro and creating a help system in WinHelp format. When I save and generate my help system and view it from my local drive, it looks fine. However, after I publish the help system to a network drive, any numbered/bulleted paragraphs have been moved to the left...sometimes so far that the number or bullet is off the left edge of the frame.This happens both when I use the Publish command to publish the help files to the network drive AND when I copy the contents of the !SSL!/WebHelp folder to the network location.

Can anyone explain why this is happening and what step(s) I can take to fix the problem?

This is urgent!!! I'm on a deadline!!!

Thank you!

Tim Huddleston

Charlotte, NC

This topic has been closed for replies.

2 replies

Willam van Weelden
Willam van Weelden
Inspiring
February 3, 2014

You say you create WinHelp, but RoboHelp 11 doesn't include RoboHelp for

Word. Guessing from you post, I take it that you create WebHelp.

Before diving any deeper, please study the following link and the

available PDF documents provided on that location:

http://www.grainge.org/pages/authoring/lists/lists.htm This should help

you fix 99% of all list related issues.

Some more things:

  • Do you publish to an intranet?

  • On which browsers does this problem occur?

  • Can you post some example HTML of a bulleted/numbered list?

Kind regards,

Willam

T
thuddlesAuthor
Known Participant
February 10, 2014

Thanks everyone for your kind assistance. With some trial and error, I figured out my problem and determined that I had created it myself by taking some formatting steps in an order that RH doesn't seem to like. Things look good now!

Jeff_Coatsworth
Jeff_Coatsworth
Braniac
February 3, 2014

Does it depend on what browser you’re using?

T
thuddlesAuthor
Known Participant
February 3, 2014

Jeff,

Thanks for asking that question! I totally forgot to check in a different browser. The problem is occurring in IE, but not in Chrome. However, IE9 is my company's standard (sadly) so it would be great if I could come up with a solution.

I need to reinstall Firefox and recheck it there.

Thanks for the fast response. Any ideas what could be going on?

Jeff_Coatsworth
Jeff_Coatsworth
Braniac
February 3, 2014

Well, I’ve seen threads on the forum about IE and Mark of the Web not working as originally planned with RH11 maybe that’s the issue at play here.

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