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Question

Rollovers or Popups

Forum|Forum|15 years ago
August 9, 2010
2 replies
3894 views

Hi,

I'm using RH8 and my output will either be WebHelp or browser based AirHelp. I've read everything I could on rollovers and pop-ups on the forum. I'm looking for a way to present an explanation of multiple fields on a screen shot by providing rollover or pop-up text. I've looked at all the properties of the image map but can't seem to do what I need to with this. The only things I to be able to provide with this was by using the the tooltip text (and then I can't size the text box to exactly what size I want) or linking to a Word document for an explanation, which I would rather not do. In the past we've created Flash files in other applications and imported these but would prefer to do this right in RH, if I could.

I noticed when using an image map you get the choice of file, web address, etc. To get the tooltip text to work w/this I've just been putting in a # in that field. Is there a better way to provide an explanation of multiple fields on an image using RoboHelp? My user could either click on the field to get the needed explanation or rollover the field. If anyone has any examples of things they've done within RH for a similiar situation that would be welcomed.

Thanks very much.

Sue

HTML

This topic has been closed for replies.

M

mws_mp

New Participant

Like Sue KL, I have read everything I could find about Screen Tip Text. I am using RoboHelp 8, publishing WebHelp to

be housed on SharePoint. I always use Screen Tips (when I can). However, in the local copy they appear (see below); in the SharePoint version they do not (see below again). The Tip Text is replaced by the image name. Any ideas on why or how to fix?

Captiv8r

Brainiac

Welcome to our community, Mary

How exactly are you testing when you say (...However, in the local copy they appear...)

Are you referring to what you see when you preview the topic in RoboHelp or are you actually running the project from the local drive?

If you say you are testing by looking at the RoboHelp preview, I'd say that's likely the difference. The preview is simply RoboHelp's best guess as to how things will look and behave in the browser.

Personally, I've observed different results through the years when you look at content using IE vs Firefox. There are actually two tags that may be used with images. One is the title tag. The other is the alt tag.I'm not exactly sure which tag is used under which circumstances. I did locate the link below using Google that may help.

Click here to view

I do notice that if I insert an image into a RoboHelp 8 topic and I don't type anything into the Screen Tip field, I do see an empty alt= tag in the HTML. And if I later double-click to fill in the Screen Tip field it causes a title= tag to be added. But it also leaves the alt= tag blank. So perhaps you might examine the HTML and see if you have a blank title= tag. If so, add the same information that is in the title= tag and see if anything changes.

Hopefully something here helps... Rick

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New Participant

Hi Rick,

Thanks for the welcome and the response. When I talk about the local copy, I am "actually running the project from the local drive," not viewing in preview. Sorry if that wasn't clear.

At your suggestion, I checked the HTML. The Title tag is not blank, the tag includes the text that appears in my "local" copy and should display in the networked version. All the tips' text was entered at the time the hyperlinks were created, per my practice.

The files to which the hyperlinks point were moved. The tips' text was displaying prior to the hyperlinks being updated to point to the new location. It is not a deal breaker, just so very annoying and not up to my standards. But, thanks again for the suggestion.

Peter Grainge

Community Expert

With the image selected, go to Insert > Image Map and select the shape you want. When you have drawn that shape, a dialog should pop up allowing you to create the target.

Bear in mind with this workflow, the user cannot print the image and the field descriptions. Maybe that is not important for you.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

S

SueKLAuthor

Known Participant

Hi Peter,

Thanks for the response. Yes, I've done that before but maybe I'm missing something? I would just like to provide rollover text and not have to link to something such as a web address, e-mail, Word doc, etc. The only options I see are either to put text in the "screen tip" text and have a # in the link to field (as it requires that I link to something), or link to a Word doc, RH file or multi-media file. I don't want to open an entire Word doc just for a few lines of text explaining a field.

My second choice would be to have it in a text pop-up, but again I don't see how other than linking to a Word doc, etc. you can do this as it requires I link to something.

Thanks very much for your help.

Peter Grainge

Community Expert

So something like the above is not what you want to appear if the user clicks on Leave Checklist? The popup is a topic in RH whereas the examples you cite are all external items. I am not clear why you are thinking it might be necessary to open a Word document.

RoboHelp does not offer rollover text, you would need to incorporate a javascript method for that.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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