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210483322 Ai file is not editable

New Here ,
Aug 13, 2024 Aug 13, 2024

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I licensed 210483322 as an Ai file but it's an embedded image into Illustrator and not editable. How can this be solved? Do I get my credit back? Can the author reupload an actual Ai file?

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correct answers 1 Pinned Reply

Adobe Employee , Aug 13, 2024 Aug 13, 2024

Hello @Marlene25916963bz52, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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Community Expert ,
Aug 13, 2024 Aug 13, 2024

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Perhaps @Contributor1 can refer this asset back to the moderation team and advise whether your account can be credited.

Jill C., Forum Volunteer

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Adobe Employee ,
Aug 13, 2024 Aug 13, 2024

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Hello @Marlene25916963bz52, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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