Extremely slow downloading speed from Adobe Stock

[thatchallengerguy]

My freelancer is facing very long download times for simple jpegs on the exact same machine he was able to download the entire CC suite in moments. Clearly, his connection is not the problem.

Is Adobe Stock throttling download speeds for certain IP ranges? We're in different countries, and I'm not experiencing the slowdown.

[deniseh39386832]

there is definitely an issue for about 8 months now.  my att company managed router is fine, speeds are fine, only slow service is adobe and they need to resolve.  trying another product after 18 years due to no one there will investigate or resolve

[owenk46987394]

Has to be Adobe, this is a joke - download speed from my service is 50 MBPS and getting less than 1 KBPS from Adobe - rubbish!

[owenk46987394]

[Abambo]

@owenk46987394 

Download speed for me is instantly. So it can't be Adobe... (well, there is still a chance that it is Adobe, but this network would explode, if it would be.)

My guess: check your virus scanner, check your firewall, check your browser...

[Schrepel]

This is happening for me today also -- incredibly frustrating. All other sites (iStock, Getty, etc.) have perfectly normal download speeds, only Adobe Stock is having these issues. Aggravating that this problem has persisted since at least 2023 (countless comments/threads about this) and Adobe still hasn't resolved it. Also, would be helpful to not suggest that it's a particular user's problem, as it's clearly a widespread issue. Tested with multiple users/computers both at home and in office in varying network conditions, similar problem everywhere depending on the day [like today, where my 250mb video has another 2 hours to download]. Hoping Adobe will please iron this out, otherwise will just switch to iStock or Getty.

[Abambo]

@Schrepel,

As said on a different thread, there is a lot that can go wrong on a user's computer. If you have checked the Adobe system status https://status.adobe.com/ and there is no issue noted, it is unprobable that it is a wide spread issue at the Adobe side. It may still be a configuration issue of your account. But that can only be detected and fixed by Adobe customer service.

There are a lot of possibilities to misconfigure your firewall, or your browser, or your virus checker to throttle downloads from a certain site. Please note that Adobe uses a multitude of third party network services to assure a world-wide fast service, including AWS. https://helpx.adobe.com/enterprise/kb/network-endpoints.html

[Bria266417049812]

a year later, 34 KB/s download speed. Photos are instantaneous. 3 hours for a 296 Mb file. Why is Adobe so expensive and we STILL can barely get these things to function? Wired ethernet, gigabit speeds, videos stilll take forever.

[Abambo]

@Bria266417049812 :

I can only repeat: that is not my experience. I have a now slow line of 80 Mbps, and I get correct download speeds, also for videos. 

[Timothy37811542dd3w]

It's clear it's an Adobe issue, have a download for the whole CC suite of 42GB or so and it's downloading in the KB/s range. This has been tested every way from Sunday on multiple devices from multiple sites.

As of Aug 2025 there is still no fix for the issue as it seems Adobe is just limiting downloads. I get it, bandwidth costs money and line doesn't go up if you spend, but for those of us who actually rely on this software in the real world this is unacceptable. 

Seems there is one person on this planet that it works for, great, happy for you. For the rest of us we need a better fix than a bunch of gaslighting. 

Thanks

[Daniel-San-]

Same here, for months. I've been using rival services and the assets usually download lightning fast.