• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Just purchased image - ai generated and extremely low resolution - refund please!

Community Beginner ,
Jan 31, 2024 Jan 31, 2024

Copy link to clipboard

Copied

Just purchased image #:  641899816 - and it is very pixellated and not usable - fake upscale to 6000px of a very low resolution AI generated image - refund please!

Suspect all the images in this user: keisuke collection are like this too.

Bug Acknowledged
TOPICS
Asset Quality

Views

103

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jan 31, 2024 Jan 31, 2024

Hello @mikeysteam, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the image.

Status Acknowledged

Votes

Translate

Translate
2 Comments
Community Expert ,
Jan 31, 2024 Jan 31, 2024

Copy link to clipboard

Copied

Perhaps @Contributor1 can help with your request.

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jan 31, 2024 Jan 31, 2024

Copy link to clipboard

Copied

LATEST

Hello @mikeysteam, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the image.

Status Acknowledged

Votes

Translate

Translate

Report

Report
Resources
Buy Adobe Stock
Getting Started